Toys ''R'' Us

www.toysrusinc.com

Toys ''R'' Us Reviews

Updated January 31, 2015
Updated January 31, 2015
1,311 Reviews
2.9
1,311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
199 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 41 reviews)


Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 63 reviews)

  • In the private brands area in particular, there is no such things as work/life balance (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Manchester, NH
    Former Employee - Team Member in Manchester, NH

    I worked at Toys ''R'' Us part-time (more than a year)

    Pros

    It was my first job. Made some money.

    Cons

    minimal pay, terrible management, and terrible hours.

  2.  

    Blegh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Stock in Saint Peters, MO
    Former Employee - Overnight Stock in Saint Peters, MO

    I worked at Toys ''R'' Us full-time (less than a year)

    Pros

    Not a whole lot to put here

    Cons

    long hours, minimum wage, horrible customers, even worse supervisors

    Advice to ManagementAdvice

    get nice people to work at the store instead of power hungry, backstabbing idiots and drug addicts

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    No

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us part-time

    Pros

    Friendly environment if you ignore everyone you work with

    Cons

    say yes to everything for the costumers , customers take advantage of you , under paid for the amount of work you actually have to do

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Toys ''R'' Us part-time (more than 5 years)

    Pros

    Fun place to work. Willing to work with you.

    Cons

    Management can hit or miss overtime.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Supervisor in Dunwoody, GA
    Former Employee - Human Resources Supervisor in Dunwoody, GA

    I worked at Toys ''R'' Us full-time (less than a year)

    Pros

    There was an Employee Discount

    Cons

    No one was trained, there was no time alloted for training, the store manager did not work...he told the customers that we no longer sold products even tnough the shelves were fully stocked.
    I signed up to be a Human Resources Supervisor however I was a sales associate overall.
    The turnover rate was so high that there were ads posted online every 30 days for your position no matter how well you performed.
    Performing well included pushing the rewards card and company credit card.

    Advice to ManagementAdvice

    There is no fun in selling toys for your company if you dont have proper training on the job itself.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Loved my internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us as an intern

    Pros

    Very fun, people are very friendly, meaningful work

    Cons

    Sometimes a bit disorganized. Company is not doing well and people are jumping ship.

    Recommends
    Approves of CEO
  8.  

    Pretty mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate in Davenport, IA
    Current Employee - Sales Associate in Davenport, IA

    I have been working at Toys ''R'' Us part-time (more than a year)

    Pros

    The company is willing to adjust around your schedule and give you a position you're comfortable with

    Cons

    There's no commission for anything you're capable of selling.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Not too too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Bellevue, WA
    Former Employee - Cashier in Bellevue, WA

    I worked at Toys ''R'' Us part-time (more than a year)

    Pros

    Easy duty, cause i was a cashier i didnt have to do much but to stand next to the register all day. No talking no phones out.

    Cons

    Boring, very extremly boring. Hard to make friends, cause you are not allowed to interact with other imployees

    Advice to ManagementAdvice

    relax

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Desiged Developed Logistics Reporting system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Wayne, NJ
    Former Employee - Business Analyst in Wayne, NJ

    I worked at Toys ''R'' Us full-time (more than 3 years)

    Pros

    Opportunity to utilize your abilities are open

    Cons

    Limitied support and gap between management.

    Advice to ManagementAdvice

    Tightly closed office

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    One great supervisor and two lousy supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Corporate in Wayne, NJ
    Former Employee - Management Corporate in Wayne, NJ

    I worked at Toys ''R'' Us full-time (more than 10 years)

    Pros

    I liked most of my co workers but we were all over worked with very long hours and no overtime pay. At least we could all commiserate on how miserable we were. If that can be considered a Pro? I do not miss the job at all.

    Cons

    No one understood how difficult the workload was that they piled on to the managers. It was expected that workers would get the job done even if it meant staying until midnight and working weekends which I did plenty of. Over the years our benefits were chiseled away so that by the time I left, the medical insurance I am buying myself at present is better coverage than what the company provided.

    Advice to ManagementAdvice

    Please just say thank you for a change for a job well done instead of working against the people who are there trying to do a great job and under appreciated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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