Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com
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Toys ''R'' Us Reviews

Updated September 28, 2014
Updated September 28, 2014
1,130 Reviews
2.9
1,130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
138 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 40 reviews)

  • The Company seems to have a strong emphasis on maintaining a positive work-life balance (in 17 reviews)


Cons
  • They did not tell me that you have to sale credit cards in order to keep your job (in 54 reviews)

  • As a department supervisor, my work-life balance was also off (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Bleh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor With Keys  in  Atlanta, GA
    Former Employee - Department Supervisor With Keys in Atlanta, GA

    I worked at Toys ''R'' Us full-time for more than a year

    Pros

    Discounts on products. Prior knowledge to sales.

    Cons

    Management turnover. Hours over peak season.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    No Room to Advance if you are Career Minded, Great if you are looking for extra Holiday Spending money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Department Supervisor  in  Las Vegas, NV
    Current Employee - Human Resources Department Supervisor in Las Vegas, NV

    I have been working at Toys ''R'' Us full-time for more than a year

    Pros

    Fun to work with the kids and babies. Good job if you are looking for seasonal income, not a career.

    Cons

    No room to move up, the company is not growing.

    Advice to ManagementAdvice

    New Store Managers are being brought in from the outside, not promoted from within. There are no positions for current employees to move up.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Be Prepared to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Wichita, KS
    Current Employee - Assistant Store Manager in Wichita, KS

    I have been working at Toys ''R'' Us full-time for more than a year

    Pros

    Good pay for salaried outside hires. Fun product. Ability to move up

    Cons

    Labor budget is very very small. Slow moving promotions

    Advice to ManagementAdvice

    Add some labor to the stores

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    I worked here for a month, it was okay

    Former Employee - Floor Associate  in  Wayne, NJ
    Former Employee - Floor Associate in Wayne, NJ

    I worked at Toys ''R'' Us part-time for less than a year

    Pros

    being around toys was cool

    Cons

    it was disorganized and they did not train employeeds well

    Advice to ManagementAdvice

    train employees better and get more organized

  6. 3 people found this helpful  

    The most unorganized department I've ever worked with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Waterford, CT
    Former Employee - Associate in Waterford, CT

    I worked at Toys ''R'' Us part-time for less than a year

    Pros

    If you're in your 20's, don't have a family and just gaining your first experience, maybe it's not the worst place ( but it's surely not the best one!)

    Cons

    Minimum hourly rate. You have to be always available! If you have a child and trying to work your schedule with them, they make you feel like the worst person, because the best criteria for them - YOU HAVE TO BE ALWAYS AVAILABLE! Very unfriendly team!

    Advice to ManagementAdvice

    You don't have to be mean! New people - they are not worse than you, they are just new. Making everybody feel unwelcome - that's just unprofessional.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A decent place to start your career in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Department Supervisor  in  Newport News, VA
    Former Employee - Human Resources Department Supervisor in Newport News, VA

    I worked at Toys ''R'' Us full-time for more than a year

    Pros

    10% discount
    Great team of Team Members

    Cons

    Non-competitive pay
    Hours and scheduling
    Poor District and Regional leadership

    Advice to ManagementAdvice

    Have better succession planning and more tools for growth and develooment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  New York, NY
    Current Employee - Assistant Store Manager in New York, NY

    I have been working at Toys ''R'' Us full-time for more than a year

    Pros

    There is nothing I've seen so far in this company.

    Cons

    No staff
    No work life balance
    Long hours

    Advice to ManagementAdvice

    How does this company expect to run their stores when there constantly cutting the workforce.Adding more payroll hours to stores will help provide better customer service

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Cashier at toys r us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash  in  Tucson, AZ
    Current Employee - Cash in Tucson, AZ

    I have been working at Toys ''R'' Us part-time for less than a year

    Pros

    Toys r US is a good job if you are looking for you're first job, if you like a busy fast paced envirement(christmas time) then its right job for you.

    Cons

    I wasn't there long enough to fine enything bad about this company... i guess just the wage wasn't good enough started out as minimum wage 7.50

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It's Decent If The Managers Like You, Otherwise it can be hell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Florence, KY
    Current Employee - Sales Associate in Florence, KY

    I have been working at Toys ''R'' Us part-time for more than 5 years

    Pros

    Can build good teamwork chemistry, fun place to begin sales,

    Cons

    Don't go anywhere fast, get yelled at for things that aren't under your control, always angry customers who treat you like gum on your shoe, turnover is very high (We've lost 7 people in a months time)

    Advice to ManagementAdvice

    Give more recognition

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Enriching yet unfulfilling And overall unsatisfying

    • Career Opportunities
    Former Employee - Human Resources Manager  in  Southgate, MI
    Former Employee - Human Resources Manager in Southgate, MI

    I worked at Toys ''R'' Us full-time for more than a year

    Pros

    Benefits Environment training days off and treatment of employees

    Cons

    Management did not put forth a very good leadership role

    Advice to ManagementAdvice

    Better policies for employees

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