Toys ''R'' Us Reviews

Updated August 9, 2015
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2.9
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Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
22 Ratings

Pros
  • flexible hours, during busy season (in 41 reviews)

  • It also is a great place for part time job (in 41 reviews)

Cons
  • no training - rude coworkers - very little communication - more interested getting customers to sign up for credit cards then anything else (in 63 reviews)

  • work life balance is not very good (in 26 reviews)

More Pros and Cons

99 Employee Reviews

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  1. District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Wayne, NJ
    Current Employee - District Manager in Wayne, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys ''R'' Us (More than a year)

    Pros

    Great team, fantastic leaders except for HR

    Cons

    No particular Cons, just wish holidays were paid.


  2. Helpful (1)

    Great Stepping Stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Wayne, NJ
    Current Employee - Analyst in Wayne, NJ
    Recommends

    I have been working at Toys ''R'' Us (More than a year)

    Pros

    Company name is like liquid gold on a resume, fun work environment, lenient dress code, fun people to work with

    Cons

    no accountability, have people employed who are incompetent, they are outsourcing a lot of jobs, they go on a firing spree twice a year

    Advice to Management

    focus on ecommerce, BUY YOUR OWN WEBSITE PLATFORM


  3. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, NJ
    Current Employee - Anonymous Employee in Wayne, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys ''R'' Us full-time (Less than a year)

    Pros

    there are some really nice people and the whole working environment is very lay back and nice office location

    Cons

    work can be a little out of challenge

    Advice to Management

    make the cafe more interesting and free


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, NJ
    Current Employee - Anonymous Employee in Wayne, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toys ''R'' Us full-time (More than a year)

    Pros

    People are great to work with. Advancement is possible if you are in the right department. Summer hours are a plus.

    Cons

    Old thinking which is changing. Not much flexibility to work from home.

    Advice to Management

    Change is good. Let the younger people do some thinking. Get more input from employees they know best.


  6. Helpful (2)

    Not enough payroll to effectively manage business.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Wayne, NJ
    Current Employee - Store Manager in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us full-time (More than a year)

    Pros

    Family Oriented outside of season, competitive base salary, personal days and vacation standard for the industry, enjoy working with customers.

    Cons

    Not enough Payroll to staff all full timers and still have consistent all day coverage, conflicting priorities, inconsistent leadership, does not follow through on training.

    Advice to Management

    Review payroll lines for SxS stores, hours only generated for baby not for toy.


  7. Operation Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Operations Manager in Wayne, NJ
    Former Employee - Operations Manager in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Toys ''R'' Us full-time (More than 10 years)

    Pros

    Opportunities to advance career

    Cons

    Concerned with the direction company is headed.

    Advice to Management

    Pick a lane


  8. Work ethic will get ya through it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM of Operations in Wayne, NJ
    Current Employee - ASM of Operations in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us full-time (More than 5 years)

    Pros

    Some store mangers create a great working environment.

    Cons

    Alot of back peddling and flip-flopping.

    Advice to Management

    Only ask what you would be willing to do yourself.


  9. It starts from the top

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, NJ
    Current Employee - Anonymous Employee in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us (More than 5 years)

    Pros

    Pros: You can be promoted within a short time frame.

    Cons

    Cons: Really poor raises given, regardless of employee's workload and worth. Company tries to excel with fewer resources needed to get job done; leads to employees taking on multiple jobs for one salary.


  10. OK, But Lots of Favoritism at Corporate

    Former Employee - Anonymous Employee in Wayne, NJ
    Former Employee - Anonymous Employee in Wayne, NJ

    I worked at Toys ''R'' Us full-time (More than 3 years)

    Pros

    lots of toys around to play with

    Cons

    you only get promoted if you are one of the "favorites" at corporate

    Advice to Management

    treat all employees fairly and give equal opportunities


  11. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, NJ
    Former Employee - Anonymous Employee in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toys ''R'' Us full-time (Less than a year)

    Pros

    Secure, Sense of team, massive wide tech ineterests within company.

    Cons

    Long commute if in NYC, too complex, too many 3rd parties in IT. Mid management can hold you back and it does.

    Advice to Management

    Need to inegrate business and digital side of technology more and remove IT process from business.



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