Toys ''R'' Us
2.8 of 5 918 reviews
www.toysrusinc.com Wayne, NJ 5000+ Employees

Toys ''R'' Us Reviews in Wayne, NJ

Updated Apr 3, 2014
All Employees Current Employees Only

2.9 67 reviews

                             

25% Approve of the CEO

Toys ''R'' Us CEO Antonio Urcelay

Antonio Urcelay

(8 ratings)

38% of employees recommend this company to a friend
66 Employee Reviews Back to all reviews
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Good people, but culture of dysfunction and decision by committee

HQ Management (Current Employee)
Wayne, NJ

I have been working at Toys ''R'' Us full-time for more than 10 years

ProsGreat company, toys and babies all of the time! Good people and friendly culture, mostly good HR policies. Some good strategy. Nice campus and corporate office, decent compensation.

ConsExecutive leadership issues where they don't let their experts do their jobs and make decisions, and they don't stay with one strategy long enough. Too many VPs and money spent at the HQ, need to invest more money on the stores, some of which are very ratty! Top management expects way too many hours out of people at all levels, weird kind of martyr-like culture where even the hard workers feel guilty leaving on time. Inconsistent performance standards across departments. Some top level management allow very lame workers to stay employed.

Advice to Senior ManagementPractice what you preach. If you care about families & kids, then make sure your own employees really have a work-life balance. Let the experts do their jobs, stop letting VPs make decisions that are not their area of expertise, or that lower level people should make.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Long term employee multiple responsibilities in IT

IT Analyst (Current Employee)
Wayne, NJ

I have been working at Toys ''R'' Us full-time for more than 10 years

ProsoK benefits but pricey
Flex time when needed. remote working is not really encouraged for most
good people

ConsPricey benefits could be better
Not really encouraged to work remote
company direction is flaky
Pay is not great and bonuses are engineered to be low or non-existent
unexpected layoffs

Advice to Senior Managementmake incentive attainable. stop rewarding good work reviews with no incentives
consultants have more incentives and opportunity than employees

No, I would not recommend this company to a friend

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All about the bottom line

Department Manager (Current Employee)
Wayne, NJ

I have been working at Toys ''R'' Us full-time for more than 8 years

ProsWhen I 1st was hired the people, but now that they are privately owned nothing

ConsToo many Temps being hired so company can save money on benefits & not hiring permanent employees. Upper management is so confused. No set direction.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Lots of creative people.

Creative (Former Employee)
Wayne, NJ

I worked at Toys ''R'' Us full-time for more than 10 years

ProsLots of dedicated associates at the corporate headquarter in Wayne, NJ supporting store associates in US and globally.

ConsToo much turnovers at the top level in my 12 years at Toys R Us. 2 CEOs and 2 TRU US presidents.

Advice to Senior ManagementNeed a new paradigm in retail strategy in an incredibly retail environment- especially e-commerce.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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amazing

Data Entry (Former Employee)
Wayne, NJ

I worked at Toys ''R'' Us as a contractor for less than a year

Prosgreat team. excellent work environment.

Consit was great working there.

Advice to Senior Managementi really had no problem with management or overall work culture of the company

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Falling on very hard times

Human Resources Manager (Former Employee)
Wayne, NJ

I worked at Toys ''R'' Us full-time for more than 3 years

ProsThe co-workers are nice but there is always a fear of they might be next in terms of lay-offs.

ConsYearly lay-offs that occur after the Holiday Season-end January as Toys is not making their forecasted numbers.

Advice to Senior ManagementThe public is not shopping in Toy stores a great deal on shopping online- Ecommerce.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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ANalyst

Analyst (Former Employee)
Wayne, NJ

I worked at Toys ''R'' Us full-time for more than a year

ProsNONE, this job was a terrible experience in all aspects

ConsPetty people, terrible management, bad pay

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Get in and Get out

Senior Art Director (Former Employee)
Wayne, NJ

I worked at Toys ''R'' Us full-time for more than 10 years

ProsMany of the staff are knowledgeable, Nice and Hardworking. The body of work can be stimulating and significant in learning opportunities

ConsThey would prefer to staff with freelance. They do not recognize what their seasoned employees value. The pass can be insane and the upper management reactive.

Advice to Senior ManagementEthics do have value in the workplace and in life, and people are not numbers, they are often very dedicated and very undervalued.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fun place but very fast pace

Finance Manager (Current Employee)
Wayne, NJ

I have been working at Toys ''R'' Us full-time for more than 3 years

ProsMaking direct impact to business.

ConsData availability is a huge challenge

Yes, I would recommend this company to a friend

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Amazing

Intern (Current Employee)
Wayne, NJ

I have been working at Toys ''R'' Us full-time for less than a year

ProsThe best place to work!

ConsNo Cons that I can think of

Advice to Senior ManagementKeep doing what you are doing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Toys ''R'' Us reviews and ratings in Wayne, NJ — including employee satisfaction and approval rating for Toys ''R'' Us CEO Antonio Urcelay. All 66 reviews posted anonymously by Toys ''R'' Us employees.