Trade Secret

  www.tradesecret.com
  www.tradesecret.com
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Trade Secret Reviews

Updated June 23, 2014
Updated June 23, 2014
18 Reviews
2.5
18 Reviews
Rating Trends

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Doug Warren
2 Ratings

Employee Reviews

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  1.  

    Beauty adviser

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trade Secret part-time

    Pros

    Great place to learn customer service, and was given lots of responsibility

    Cons

    The company was sold and as a result lots of stores were closed. Mine included.

  2.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Harrisburg, PA
    Former Employee - Store Manager in Harrisburg, PA

    I worked at Trade Secret full-time for more than a year

    Pros

    Minimal face to face time with upper management, giving you the freedom to run your own store. Good hours. Great environment. Free product samples. Generous 35% employee discount.

    Cons

    poorly managed, extremely low pay, no benefits, management sucks. little room for advancement. Company bankrupt.

    Advice to ManagementAdvice

    appreciate the hard working managers you have and stop leaving them in the dark all the time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    overall good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trade Secret full-time for more than a year

    Pros

    great staff. I loved my supervisor

    Cons

    things are not very organized

    Recommends
    No opinion of CEO
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  5.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager  in  Merritt Island, FL
    Current Employee - Salon Manager in Merritt Island, FL

    I have been working at Trade Secret full-time for more than 3 years

    Pros

    Not a ton of management interference, I like to work alone so this was a plus. Great hours.

    Cons

    No raises. No incentives. No (attainable) bonuses.

    Advice to ManagementAdvice

    Give raises to good employees!

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    A joke of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Trade Secret full-time for more than 10 years

    Pros

    The employees made it more than worth it, going to work everyday. They gave their all.
    Amazing staff and customers.

    Cons

    Lack of organization
    Poor upper management
    Bad relationships with vendors
    Poor pay and benefits
    Payroll unorganized
    Empty promises to employees.
    Shady practices
    Could go on...

    Doesn't Recommend
    Negative Outlook
  7.  

    I gave myself a lot of manicures, but that's about it at this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor  in  Melbourne, FL
    Current Employee - Beauty Advisor in Melbourne, FL

    I have been working at Trade Secret part-time for less than a year

    Pros

    The only pro's I got out of this job was painting my nails regularly. And discounts on professional beauty products wasn't terrible.

    Cons

    The company was so cheap that there was only ever one employee on staff ever, and at minimum wage and a really screwy commission tier it was nearly impossible to make any money at this place.

    Advice to ManagementAdvice

    Team leadership would have been nice, because there was no connectivity through out the staff.

    Doesn't Recommend
    Negative Outlook
  8.  

    3x the work but the pay didn't match! No pay increase

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Store Manager  in  Houston, TX
    Former Employee - Store Manager in Houston, TX

    I worked at Trade Secret full-time for more than 5 years

    Pros

    As a manager, it was nice to have your own store, and build a great team while foucing on our Customers and amazing Customer service

    Cons

    The company was flip flop, no job security. You could lose your job at any moment,no room for growth, pay was not good at all. Manager were starting off at 9 an hour for $15 to $17 dollars an hour worth of work! Only reason I was making 11.25$ is because I was with Trade secret when they were own by regis salon. And got a 25cent raise in the first year . But when premier salon took over no more pay increase, sick days went out the window, no more personal days, and the insurance sucks!!! You can't even manage your own store now. Be careful who you hire because it takes forever to fire someone!!!

    Advice to ManagementAdvice

    Try build a bear! Better pay for management to play with children all day ($18 to $21 an hr)

  9.  

    Horrible Co-workers but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Owings Mills, MD
    Former Employee - Key Holder in Owings Mills, MD

    I worked at Trade Secret part-time for less than a year

    Pros

    -working with customers
    -working in a salon setting
    -discount on high-end hair supplies
    -being a key holder

    Cons

    - no one was ever coming to get there hair done unless it was the managers family or friends getting it done for free
    - untrained stylists
    - no loss prevention
    - horrible, ignorant, co-workers
    - little pay per hour
    - not enough hours

    Advice to ManagementAdvice

    pay more, hire hair stylists who actually know how to do hair, promote salon services

    Recommends
  10.  

    Worst professional experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Des Peres, MO
    Former Employee - Anonymous Employee in Des Peres, MO

    I worked at Trade Secret

    Pros

    Flexibility with time off. Amazing customers.

    Cons

    Area supervisor is related to one of the employees & she was offered preferential treatment. Area supervisor & Regional Manager were disrespectful to employees. No pay raises, even after being acknowledged for a job well done.

    Advice to ManagementAdvice

    I have been fortunate enough to work for amazing companies, and I've never experienced anything like this company. You have a high attrition due to supervisory & management unprofessionalism.

    Doesn't Recommend
  11.  

    very low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Hair Stylist  in  Hattiesburg, MS
    Former Employee - Hair Stylist in Hattiesburg, MS

    I worked at Trade Secret

    Pros

    product discounts and you can use their equipment.

    Cons

    minimum wage, no one even knew the salon existed, no advertising, no way to make your commission.

    Doesn't Recommend

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