Trader Joe's Reviews in California

Updated September 8, 2014
Updated September 8, 2014
637 Reviews
3.4
637 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
404 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 52 reviews)

  • The benefits are great considering it's non-union part time work (in 47 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 63 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

149 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Crew Member (part time/full time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  San Francisco, CA
    Former Employee - Crew Member in San Francisco, CA

    I worked at Trader Joe's full-time for more than 5 years

    Pros

    Discount is 10% off everything in the store.
    "Tastings" which do include beer and wine (if you are of age of course) for Product Knowledge
    Crew Members can be be around your age bracket and always have a great attitude.
    Have the ability to get a raise... which is every 6months after that you have to wait a year after that.

    Cons

    Management can fire you at their will.
    Management can play "favorites" with certain crew members
    Seniority does not matter in this job.
    Customers always think their entitled to treat you like crap. Don't take anything personally from them.

    Recommends
    Approves of CEO
  2.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Oakland, CA
    Current Employee - Crew Member in Oakland, CA

    I have been working at Trader Joe's full-time for more than 3 years

    Pros

    Usually an electric atmosphere.

    Cons

    Little emphasis on employee safety. No Sunday or Holiday premium pay.

    Advice to ManagementAdvice

    Increase employee safety awareness. Pay at least time and a half to employees who help their store while sacrificing their holidays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Monrovia, CA
    Former Employee - Crew Member in Monrovia, CA

    I worked at Trader Joe's part-time for less than a year

    Pros

    excellent place to work, great atmosphere friendly

    Cons

    gets busy during rush hours

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 7 people found this helpful  

    Company has been on the decline for the past decade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain  in  Crystal Cove, CA
    Current Employee - Captain in Crystal Cove, CA

    I have been working at Trader Joe's full-time for more than 10 years

    Pros

    It's fast paced and very active. Products are well priced and the quality is ok...except for the perishables. There are a lot of quality people working in the stores but most everyone wishes the company would reverse it's current course.

    Cons

    Company has integrity issues. There is a big disconnect between management and the crew. You never know what is going to happen next and there is a general fear factor that is supposed to be motivating. The CEO leads from an elite and entitled perspective, blanketing his "Chairmen Circle" with I am god mentality that has everyone running scared. The basic format has been greatly changed and the result has crew members scratching their heads in frustration. What was once a great company to work for is now a place that barely resembles a fun and upbeat environment, it's turning into just another grocery store where nobody really wants to work.

    Advice to ManagementAdvice

    Listen to the surveys and stop using them to identify the "disengaged". Take the responsibility of making it a great company to work for as a priority and stop taking things away because "It's way above industry norms"...That's what made it a great company. Stop blaming the crew for not getting it...take a look in the mirror and start participating in making decisions that benefit the crew .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Hard work for relatively low wages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Los Angeles, CA
    Current Employee - Crew Member in Los Angeles, CA

    I have been working at Trader Joe's part-time for more than a year

    Pros

    Managers are generally friendly and fair. Positive atmosphere. Product is awesome. Regular customers are loyal and eventually become family. Schedule flexibility for part time employees.

    Cons

    Corporate culture continues to undermine the once fun atmosphere behind the scenes. Strenuous work. A lot of injuries occur to crew members. Pay started at $10.00/hour even with college education. Slow promotion path. Fluctuation with bi-annual pay increases. Benefits have become harder to qualify for.

    Advice to ManagementAdvice

    Upper management should actually listen to crew members suggestions and advice. Consider starting pay commensurate to education level.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Trader Joe's is a great company to work for because they treat their employees well and hire great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Trader Joe's full-time for more than 5 years

    Pros

    Trader Joe's hires awesome people. I got along with all of my coworkers and genuinely enjoyed my time there. The tastings, where employees get to sample products, are always fun and informative. I also made strong bonds with some of the regular customers. Trader Joe's has a fiercely loyal customer base who love Trader Joe's for the employees as well as the products.

    Cons

    No matter where you go, there are people who are jerks. It just happens. Trader Joe's has a very liberal return policy, which people are constantly taking advantage of. People can be incredibly rude and entitled, but I think that's true for any customer service job. The company has gone through two big management structure changes in the last few years, which were a bit tumultuous, but things are settling down now.

    Advice to ManagementAdvice

    Stick to the original message of the company: a national chain of neighborhood stores.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It was a fun experience with good coworkers but did not pay enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  San Francisco, CA
    Former Employee - Crew Member in San Francisco, CA

    I worked at Trader Joe's full-time for more than 3 years

    Pros

    Fun atmosphere, laid back, raises twice a year

    Cons

    Pay was terrible also there were some very odd and in my opinion unnecessary rules of conduct.

    Advice to ManagementAdvice

    Leadership was ok, but could've been better about correcting errors. This comes from employees, management, and customers.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    trader joes is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate  in  San Jose, CA
    Current Employee - Mate in San Jose, CA

    I have been working at Trader Joe's full-time for more than 5 years

    Pros

    great people and many great food options. Great management staff who spend much time on the development of the crew.

    Cons

    have to deal with the general public. You don't get to spend much time with your family because you spend so much time at work. You have to do lots of heavy lifting which can quickly run your body down into the ground. You are not compensated well for the amount of time and effort you put in as a manager.

    Advice to ManagementAdvice

    Remember that you were once a part time employee too.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crewmen  in  San Rafael, CA
    Current Employee - Crewmen in San Rafael, CA

    I have been working at Trader Joe's full-time for more than 3 years

    Pros

    Pay is good reviews happen frequently employee discounts

    Cons

    None really. Very nice place to work

    Advice to ManagementAdvice

    Don't play favorites.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 8 people found this helpful  

    Used to be 5 star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)  in  San Mateo, CA
    Current Employee - Mate (Assistant Manager) in San Mateo, CA

    I have been working at Trader Joe's full-time for more than 10 years

    Pros

    We are family. Working with the public.

    Cons

    Work Life balance. Accumulative stress/injury. Despite continued comp sales increases, gaining national market share, nationalizing supply chain, consolidating warehouse infrastructure, and saving a crap ton of money moving a good portion of the crew to the ObamaCare, the company is scaling back retirement contributions by over a third, dramatically reducing the bonus incentive, re-restructuring management after a dramatic fail at their first attempt, and implementing a extremely divisive, secretive, and vague upstream survey of supervisors.

    Advice to ManagementAdvice

    In 20 years I have not seen lower Morale, even at the receiving end of a TD tongue lashing. Please see the survey for what it is. Its a perfect opportunity for disengaged crew members to get back at supervisors. Honestly, there are some bad supervisors who need to receive real feedback. What is happening, however, is that a very small but vocal contingency of employees are smart bombing good supervisors because they know the impact of their comments, especially if coordinated, can detrimentally impact a career arc in the long run and their bonus short term. I have worked in quite a few TJ locations and can confidently state that this is not unique to one store. It is a fact that the crew knows that this is a tool to get rid of or hurt someone. A supervisor has no recourse other than just bear out without given the chance to challenge the validity of the claims. All comments seem purposefully vague and conclusions are drawn without giving any specifics even when asked for. Prompt Often and Specific, POS feedback, is something we are all trained to utilize to get the best out of our crew. Why does this not apply to supervisors? When HR coaches us on writing incident reports or tough reviews they reiterate time and time again to state only irrefutable fact and to exclude opinion. Why is it acceptable in this system of reviewing supervisors? This bugs the heck out of me and I am certainly not alone. It wasn't always like this. A few years ago, some cheeky analogy from the top emerged about getting bad apples off the bus became a popular idea and eventually became a mandate for the Captains. In order to show results the Captains did their best, and sometime worst, in satisfying this goal. It revolved around numbers and not understanding our crew. The Moral tapestry that created our legendary dynamic tension was now without the glue of genuine compassion. It was a lazy, indiscriminate methodology and a huge mistake. This was an order that we should all have disobeyed. . Those who actually supported their captains when asked to "clear the bus" are now being thrown under the bus. Its quite brilliant, actually, if this was the plan all along. Something something Machiavelli... I know there is no going back to the way things were. I just dont want to see the company I love working for turned into a sandbox for bad business theory at this crucial point in time in our growth. Thank you for listening.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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