Trader Joe's Reviews

Updated July 27, 2015
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3.5
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Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
52 Ratings

Pros
  • This company has Great benefits (in 56 reviews)

  • Health benefits for only working part-time (in 48 reviews)

Cons
  • Management can play "favorites" with certain crew members (in 65 reviews)

  • It is a physically demanding job (in 40 reviews)

More Pros and Cons

85 Employee Reviews

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  1. A good place to work, if you are willing to work very, very hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Los Angeles, CA
    Current Employee - Crew Member in Los Angeles, CA

    I have been working at Trader Joe's part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive wages for retail. If you consistently perform well, you can make a good wage at the company. If you are with the company for many years, you can do quite well. Many crew members have been with the company for 10+ years, which is a good sign. Most stores are open a very wide range of hours, many start as early as 4:30 AM and are open as late as 12 AM. Competitive raises and performance reviews for eligible crew members are currently offered on a twice-yearly basis. Great for students and people looking to work nights and weekends! Assistant Managers ("mates") make good to excellent wages for working retail, with 10 hours of mandatory overtime a week. Most managers, especially at well-established stores, are knowledgable, friendly, and have been with the company for many years. Coworkers are friendly and fun to work with. Management is approachable and most "Captains" have been with the company for 5+ years, many started out as "Crew". If you are scheduled enough hours to obtain health benefits, they are quite generous and affordable for the quality of care offered. Dental and vision are offered with fewer hours required. Paid time off accumulates based on the hours you work and you can use it (mostly) at your discretion. There are no blackout dates, and it can be used for illness or vacation. Transferring: It is possible to transfer to other Trader Joe's locations. It is not unheard of to have a crew member transfer to another store within a large city, or even to transfer across the country. There are requirements and limitations, of course, but it is a cool perk if you are looking for a change of scenery and want to stay with the company. I have many coworkers who have transferred to or from my store.

    Cons

    High turnover in some stores. However, in some stores, crew members have been with the company for 10-20 years. Management is constantly changing the "rules" for how to work, usually resulting in doing the same job twice or in having safety-improving tools being off-limits during open hours. Often back-breaking labor with minimal tools for safe lifting. Age is no barrier to the physically demanding work...whether you are 17 or 60, you are expected to break down pallets and carry heavy boxes. Everyone works a variety of shifts, often with as little as 8 hours between shifts (ie: 3P-11P one day and 6A-2P the following day). Assistant Managers have set schedules, but few crew members are given the luxury of a set, predictable schedule. Childcare and family life are hard to manage with the schedule, unless you have a partner with a supremely flexible job. Difficult to budget during "slow" months, as weekly hours may vary from 16 to 35 hours per week. Some managers are fantastic, while others are lackluster. There is a high occurrence of transfers amongst management at the various stores in an area. This means that assistant management of the store is often changing like musical chairs. Usually assistant managers don't have a say as to where they are transferred or how often, which can be difficult for them and for the crew. Favoritism is a problem at most stores. Some crew members can get away with anything, while others are constantly being watched. If you are a manager's "favorite" you usually have it pretty easy. If you are not outgoing or have trouble getting along with everyone, this may not be the right job for you. Some stores understaff to make sales and budget numbers look better. This results in an already overworked staff getting exhausted, especially during night shifts.

    Advice to Management

    Be more forgiving with the schedules, your crew will thank you for it. Listen to your crew members when they have suggestions for improvements within the store. Encourage people's strengths, not their weaknesses. Encourage store's individual strengths and focus on their communities. Review the company's 7 core values from time to time to make sure that the individual stores AND managers are living up to their values.


  2. Love TJ's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Monrovia, CA
    Current Employee - Crew Member in Monrovia, CA

    I have been working at Trader Joe's full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Food, everywhere all the time. Coworkers are so helpful and become good friends. Great work environment. Evaluations & raises every 6 months. Management wants to let you do stuff you like, is always asking your opinion.

    Cons

    No control over what you do each day. You must speak up and tell management what you like to do, what you want to learn. Otherwise you will be "stuck" on register a lot!

    Advice to Management

    Fire/ take to task people who don't pull their weight.


  3. Helpful (6)

    Mate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mate in Marina del Rey, CA
    Current Employee - Mate in Marina del Rey, CA

    I have been working at Trader Joe's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Trader Joe's is an outstanding company that truly cares about their Crew. The focus is on the Customer and the Crew and the company's actions reflect that mentality.

    Cons

    Shifts are too long for management. For a company that's so progressive, they should be salaried at 40 hours a week, not 50. Training, development and destination planning transparency is also highly lacking.

    Advice to Management

    Be more open with your Crew on what their future at Trader Joe's can look like. Younger generations want to succeed and move up.


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  5. Helpful (3)

    Crew Member of 8 Years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Trader Joe's part-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great pay, good benefits, good opportunity for growth

    Cons

    Very physical, sexist undertones, vastly different experience based on store/management


  6. Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Laguna Hills, CA
    Current Employee - Crew Member in Laguna Hills, CA

    I have been working at Trader Joe's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, ok pay, flexible schedule

    Cons

    Customers r crazy, managers annoying

    Advice to Management

    Respect crew


  7. Helpful (5)

    Mate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mate (Assistant Manager) in Los Angeles, CA
    Former Employee - Mate (Assistant Manager) in Los Angeles, CA

    I worked at Trader Joe's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great salary, great benefits, generous pto, company culture, great food

    Cons

    Shift schedule is sleep depriving, way too much physical work for a management role, high risk of hurting your body and lots of frequent aches and pains. On your feet 10-11 hours day. Hard to do this job for too long until your body breaks down from all the wear and tear.


  8. Helpful (4)

    Ups and Downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monrovia, CA
    Current Employee - Anonymous Employee in Monrovia, CA

    I have been working at Trader Joe's (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent benefits, good compensation for a retail job. Working on your feet most of the day is a great way to get a little extra fitness in.

    Cons

    Lack of clear leadership. Senior management makes decisions and implements those decisions at the stores, then changes course with no warning leaving us scrambling to meet new requirements while set up to follow the old ones.

    Advice to Management

    Go back to what worked for years; re-instate the range of wage increases so they are truly merit-based, not the joke they have become.


  9. crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trader Joes Crew in Ventura, CA
    Current Employee - Trader Joes Crew in Ventura, CA

    I have been working at Trader Joe's (Less than a year)

    Pros

    You work with great people, you have s variety of tasks which keep it new and exciting, great food

    Cons

    Difficult to become management. Very vague.


  10. Crew Member

    Former Employee - Anonymous Employee in Monrovia, CA
    Former Employee - Anonymous Employee in Monrovia, CA

    I worked at Trader Joe's full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible with scheduling, fun atmosphere, growing company, job stability, and great food.

    Cons

    Pay raises have decreased dramatically over the past years.

    Advice to Management

    Keep doing what you're doing. You're doing a great job!


  11. Helpful (4)

    Life as a crew member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Crew Member in Monrovia, CA
    Current Employee - Full Time Crew Member in Monrovia, CA

    I have been working at Trader Joe's (More than a year)

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    Awesome coworkers, casual, fun, silly. When everyone communicates, honestly, and everyone is working productively, things go a lot smoother. The supervisors are usually awesome in many ways, some way more then others. Even they turn against each other often times

    Cons

    Lots of secrecy, and back stabbing, that includes management. Often times management creates a such a strong division between the employees by playing into blatant favoritism and this creates a somewhat hostile working environment. Also, when it comes time for the once every 6 months review, management looks and searches for any little reason to not give employees a $.60 raise. This lasts for an entire 6 months. For instance an employee can be a very strong and productive worker, but maybe has one small area of needing improvement, that employee won't get the raise for at least another 6 months. A lot of this has to do with keeping payroll and store cost down so the higher up management receive their large bonuses. On top of their already 6 figure salary. When employees are not feeling as if they are valued for all their hard work, it will eventually show in the quality of work and dedication. Also many new employees are getting hired at least $1 and up more then many employees who have worked there for years, simply because minimum wage went up so hiring wage goes up, but should existing wages go up as well to reflect the difference

    Advice to Management

    Really take care of your dedicated employees. They are the ones who set the example for new employees and even customers in the communities the stores serve. A strong company starts from the top. When the top is quality it will trickle down. When the employees are happy, the customers feel it.



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