Trader Joe's Reviews in Mountain View, CA

635 Reviews

3.4
635 Reviews
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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
414 Ratings

Review Highlights

Pros
  • Better than average (although used to be fantastic pay and benefits) (in 25 reviews)

  • The crew members are some of the most interesting and quirky people I have ever met (in 49 reviews)


Cons
  • Most managers are extremely lazy and pass all work along to the crew members (in 57 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 39 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Still Fun to work at, but corporate is starting to change all that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Crew Member  in  Mountain View, CA
    Current Employee - Crew Member in Mountain View, CA

    I have been working at Trader Joe's

    Pros

    Upbeat atmosphere that is fast paced and fun. Really feels like a neighborhood store that customers consider their own (in a good way). I've never seen this type of customer/employee dynamic at other large chain grocery stores-including Whole Foods. Work day is split between working the stockroom/floor (stocking product), and working the cash register. It is refreshing to work for a company that has such a loyal and satisfied customer base.

    Cons

    Seemingly constant relocation of products around the store is baffling. Regular customers have become use to this, and promptly enlist employees to help locate product for them--at least 20% of my floor time is spent leading customers to these products--this significantly limits the efficiency of any floor worker. Culture is becoming more by the book recently, managers seem to be choosing their words very carefully these days, and HR (corporate) seems to be exerting more influence and punishment then ever.

    Advice to ManagementAdvice

    Treat the employees like adults (most of them are!), not like children. Pestering (motivating?) your employees to work harder and talk less--gets old fast. Leave the kids (and that mindset) at home, and act like an adult-not a hall monitor-when you're managing responsible adults.

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