Trader Joe's

www.traderjoes.com
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Trader Joe's Reviews

Updated March 2, 2015
Updated March 2, 2015
778 Reviews
3.5
778 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
488 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 56 reviews)

  • The benefits are great considering it's non-union part time work (in 48 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 65 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Trader Joe's

    Pros

    Friendly crew members; excellent food and samples; employee discount; good benefits; flexible with your schedule; good pay for retail.

    Cons

    Hours could vary alot (Example: 4 AM-Noon shift one day and 4 PM-Midnight shift the next day); especially labor intensive during holidays and weekends; cart runs in all weather conditions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Austin, TX
    Former Employee - Crew Member in Austin, TX

    I worked at Trader Joe's

    Pros

    Lots of independence
    Rotating job duties
    Great crew members
    Respectful and excited customers

    Cons

    Emphasis on high sales per person per hour = overworked
    Section leader isnt a promotion = underpaid

    Advice to ManagementAdvice

    Treat the crew like humans not work horses

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Responsible for your own success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Boston, MA
    Current Employee - Crew Member in Boston, MA

    I have been working at Trader Joe's full-time (more than a year)

    Pros

    Great Company and no micromanaging. Responsible for your own success. If you can show up on time, find work to do, make customers happy, and have a general good outlook during the day then you can move up very quickly.

    Cons

    Have to start at the bottom of the ladder no matter how much experience you have in retail or sales. Hours can be somewhat hard to have a normal family life .

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Burlington, WA
    Current Employee - Crew Member in Burlington, WA

    I have been working at Trader Joe's part-time (more than 3 years)

    Pros

    Benefits are great for the crew

    Cons

    Higher Management are unreasonable to crew

    Advice to ManagementAdvice

    Be good not too bad

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY
    Current Employee - Crew Member in New York, NY

    I have been working at Trader Joe's full-time (less than a year)

    Pros

    Benefits, good pay/wages , friendly employees customers are friendly as well

    Cons

    Not much room for advancement alot of heavy lifting and standing for hours

    Advice to ManagementAdvice

    Keep up the good work :)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Tampa, FL
    Current Employee - Crew Member in Tampa, FL

    I have been working at Trader Joe's part-time (less than a year)

    Pros

    positive atmosphere, great co-workers, delicious food and the ability to try them, flexible schedule. I love that the store donates the "spoils" to a local food bank.

    Cons

    Very physical work and sometimes it isn't clear what one should be doing when not at the register. There are some male egos that get in the way.

    Advice to ManagementAdvice

    It is clear that corporate cares about their crew members with great benefits and industry leading hourly salaries. Keep up the positive energy!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Nice clean store/employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Decent benefits fun people to work with.

    Cons

    It's weight lifting job so expect to move some decent weight.

  9.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Merchant in Framingham, MA
    Current Employee - Merchant in Framingham, MA

    I have been working at Trader Joe's full-time (more than 10 years)

    Pros

    The opportunities are endless here for those who have a positive attitude, work hard, and produce! I love the people I work with.

    Cons

    I honestly can't think of one.

    Advice to ManagementAdvice

    Continue to promote from within wherever possible. Keep the focus on customer service. This approach is essentially what has made this company the success it is today.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    The people are so great to work with, usually the night shift is the best. Part Timers have it so well and really the company gives a lot of flexibility.

    Cons

    hours are kinda set, for early, some mid day or night shifts for part time, and you usually have to work a weekend

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    It's great if you can get a good captain, otherwise it's just pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - F/T Crew Member in Hollywood, CA
    Current Employee - F/T Crew Member in Hollywood, CA

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    It's a relaxed culture where you can be yourself with tattoos, different hair and unique personalities (as long as you're not crabby to the customers or your crewmates). It also has a really good starting salary (especially if you have previous retail experience). As part of the Crew, you don't specialize. You will work ALL ASPECTS OF TRADER JOE'S. Everyone, from the Captain to the Mates (asst. mgrs.) to the Crew, works register, unloads trucks, stocks shelves, greets customers, works Demo (where they give food samples) and cleans up. TJ's stresses product knowledge, so we have food and wine tastings weekly.

    AND if you make TJ's your career, you can have a very good life, because the Mates make VERY GOOD MONEY ($50k to $90k) and the Captains ($90k+). It's not brain surgery, folks, but if you like people and are friendly and helpful (and patient with others), you will really like Trader Joe's. Oh, yeah, I almost forgot. The benefits are good (in CA, 700 hrs a year qualifies you for health insurance) and for those under 30, you get a yearly bonus (but for those over 30, you get the bonus as an IRA contribution).

    Cons

    Like any job, the job is only as good as its leader, and if you get a crappy Captain or lazy mates, the days can suck. The Captain at my store had 30+ years with the company, but was the most indecisive man I'd ever met. Today this, tomorrow that. It made things confusing. Also some of the Mates came in as managers, so they weren't promoted up from crew. THAT makes a huge difference! The crew would often get angry that they didn't pitch in to help enough due to a perceived sense of entitlement. Then whoever writes the schedule says our sales are low and cuts Crew on the busiest days. We all have to rush around and some have gotten hurt (including me), but we should be grateful to have a job, right?

    Those who work smart aren't always rewarded, while those who have been with the company more than five years seem to put their feet up and do as much of the work as they want to. They have the best shifts, yet the majority aren't the best workers. This leads to a cascade effect where work not done or done incorrectly falls on YOU. And like every other job, there is favoritism, but as long as it doesn't affect my money, I don't care.

    Oh, and the customers. The majority (85%) are nice, but the others? You have to bite your tongue and be kind when you get insulted, treated rudely or yelled at. Remember: the customer is always right, even if they're a ranting nutjob.

    Advice to ManagementAdvice

    When you see a store that's hemorrhaging Crew Members, take a look at the Captain and Mates. Our store has had so much turnover lately, it's surprising. When I ask Crew at other stores if they lose people frequently, most don't. Oh, and managers-- feel free to COME IN THE STORE and talk to the Crew. We're the grunts on the front line of your image, so check in with us and see how we're doing. Many of us have great ideas for improvements.

    Recommends
    Positive Outlook
    No opinion of CEO

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