Trader Joe's Reviews

Updated July 28, 2015
971 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
576 Ratings

Pros
  • This company has Great benefits (in 56 reviews)

  • Health benefits for only working part-time (in 48 reviews)

Cons
  • Management can play "favorites" with certain crew members (in 65 reviews)

  • It is a physically demanding job (in 40 reviews)

More Pros and Cons

971 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (38)

    Great place to work, if you can handle the hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    If you can handle the work week, see cons, Trader Joe's can be a great place to work. The company offers generous pay, great 401k contribution, good health benefits, employee discount, and more. The environment is very fast paced. Even as management, you are always moving and always working. There is no sitting down. I sit down for my half hour lunch break and that is it. There is always something going on, you will never be bored.

    Cons

    By far the worst part of working at Trader Joe's is the schedule. It's not how many hours you work, it's how they are bunched together. Many, but not all, Trader Joe's stores use what they call a descending schedule. You start your work week by working 2pm to 12am. The next day you start a little earlier, like 12pm to 10pm, and each day after you start a little earlier and earlier. On the last day of your week you work 5am to 3pm. So in 5 days you go from starting at 2:00 in the afternoon to starting at 5:00 in the morning. Some days you will have 9-10 hours off between shifts.


  2. Awesome!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in San Diego, CA
    Current Employee - Crew Member in San Diego, CA

    I have been working at Trader Joe's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy the autonomy, it's a fun work environment, the management is helpful and I love doing tastings to try new product!

    Cons

    It's immensely physical work by nature and this can take a serious toll on your physical health, inconsistent schedule (but that just comes with working in retail).


  3. Helpful (4)

    benefits of working at trader Joe's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - F/T Crew Member in Pinole, CA
    Current Employee - F/T Crew Member in Pinole, CA

    I have been working at Trader Joe's full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Trader Joe's is an affordable grocery store with friendly employees and opportunity to grow if career oriented. It is perfect for entry level employment as well.

    Cons

    Depending on expectations trader joes however is a company that you have to work at for a significant amount of time for the pay rate to increase. Therefore if you have a family and certain expenses it may be sort of hard to manage to get by based on the pay rate.

    Advice to Management

    Trader Joe's is a very cool company. My only suggestion would have to be is the pay should start at at least $15 per hour. Or instead of waiting a six month period for a raise it should be reduced to three in my opinion.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mate (Assistant Manager) in Columbus, OH
    Current Employee - Mate (Assistant Manager) in Columbus, OH

    I have been working at Trader Joe's full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay is good, benefits are great. People are great. My boss is terrific.

    Cons

    The regional management is too busy micromanaging everything done on a store level. I wish trader joes wouldn't have changed insurance requirements the way they did, but they only look at the bottom line.


  6. A good place to work, if you are willing to work very, very hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Los Angeles, CA
    Current Employee - Crew Member in Los Angeles, CA

    I have been working at Trader Joe's part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive wages for retail. If you consistently perform well, you can make a good wage at the company. If you are with the company for many years, you can do quite well. Many crew members have been with the company for 10+ years, which is a good sign. Most stores are open a very wide range of hours, many start as early as 4:30 AM and are open as late as 12 AM. Competitive raises and performance reviews for eligible crew members are currently offered on a twice-yearly basis. Great for students and people looking to work nights and weekends! Assistant Managers ("mates") make good to excellent wages for working retail, with 10 hours of mandatory overtime a week. Most managers, especially at well-established stores, are knowledgable, friendly, and have been with the company for many years. Coworkers are friendly and fun to work with. Management is approachable and most "Captains" have been with the company for 5+ years, many started out as "Crew". If you are scheduled enough hours to obtain health benefits, they are quite generous and affordable for the quality of care offered. Dental and vision are offered with fewer hours required. Paid time off accumulates based on the hours you work and you can use it (mostly) at your discretion. There are no blackout dates, and it can be used for illness or vacation. Transferring: It is possible to transfer to other Trader Joe's locations. It is not unheard of to have a crew member transfer to another store within a large city, or even to transfer across the country. There are requirements and limitations, of course, but it is a cool perk if you are looking for a change of scenery and want to stay with the company. I have many coworkers who have transferred to or from my store.

    Cons

    High turnover in some stores. However, in some stores, crew members have been with the company for 10-20 years. Management is constantly changing the "rules" for how to work, usually resulting in doing the same job twice or in having safety-improving tools being off-limits during open hours. Often back-breaking labor with minimal tools for safe lifting. Age is no barrier to the physically demanding work...whether you are 17 or 60, you are expected to break down pallets and carry heavy boxes. Everyone works a variety of shifts, often with as little as 8 hours between shifts (ie: 3P-11P one day and 6A-2P the following day). Assistant Managers have set schedules, but few crew members are given the luxury of a set, predictable schedule. Childcare and family life are hard to manage with the schedule, unless you have a partner with a supremely flexible job. Difficult to budget during "slow" months, as weekly hours may vary from 16 to 35 hours per week. Some managers are fantastic, while others are lackluster. There is a high occurrence of transfers amongst management at the various stores in an area. This means that assistant management of the store is often changing like musical chairs. Usually assistant managers don't have a say as to where they are transferred or how often, which can be difficult for them and for the crew. Favoritism is a problem at most stores. Some crew members can get away with anything, while others are constantly being watched. If you are a manager's "favorite" you usually have it pretty easy. If you are not outgoing or have trouble getting along with everyone, this may not be the right job for you. Some stores understaff to make sales and budget numbers look better. This results in an already overworked staff getting exhausted, especially during night shifts.

    Advice to Management

    Be more forgiving with the schedules, your crew will thank you for it. Listen to your crew members when they have suggestions for improvements within the store. Encourage people's strengths, not their weaknesses. Encourage store's individual strengths and focus on their communities. Review the company's 7 core values from time to time to make sure that the individual stores AND managers are living up to their values.


  7. Helpful (1)

    Crew Member

    Current Employee - Crew Member/Section Leader in Jersey City, NJ
    Current Employee - Crew Member/Section Leader in Jersey City, NJ

    I have been working at Trader Joe's (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I have worked at many food stores previously, and I can honestly say that Trader Joe's is by far the best. The people are great, the food is great, and the pay is more than you'll get anywhere else. If you're a hard worker and a friendly person, you'll flourish in this environment.

    Cons

    Working holidays and weekends isn't always the best, but it's necessary in this type of field.


  8. Helpful (1)

    Crew Member Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in San Francisco, CA
    Current Employee - Crew Member in San Francisco, CA

    I have been working at Trader Joe's (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Healthcare and benefits, potential pay raise every six months, opportunities for feedback to management, flexible hierarchy wherein one may gain more responsibility, flexible hours.

    Cons

    Given the reputation of Trader Joe's as a 'small neighborhood supermarket' of sorts, there are very high expectations from both management and customers regarding customer service. Also, there are a lot of aspects of this company culture that are very much ingrained into employees.

    Advice to Management

    I think management should always maintain a professional but balanced relationship with both their superiors (the captain, the regional, etc.) and crew members--because the hierarchy tends to be blurred at times and responsibilities can fluctuate, it's easy to neglect certain aspects of the job, like making executive decisions.


  9. Helpful (1)

    Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mate in Princeton, NJ
    Current Employee - Mate in Princeton, NJ

    I have been working at Trader Joe's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing crew, salary increases twice yearly, very solid benefits, and PHENOMENAL products.

    Cons

    You will work EVERY weekend unless you use vacation time to take off. Both crew and Managers are paid at a much higher rate than other retailers, but the work is intense, exhausting, and relentless. NOT conducive to family life AT ALL. If you are single, and TOTALLY unattached, this is the job for you. Because the pay is excellent (for the industry overall), the benefits are good, and the atmosphere is upbeat and non-oppressive, the culture is pretty much: "we need you to be here Thurs-Sunday. It's RETAIL and we respect you as a human being...so don't complain." Not a lot of wiggle room or mercy when it comes to time off.

    Advice to Management

    Set up the sched. so that every manager has to work ONE or TWO weekends a month--not every single one.


  10. Helpful (1)

    WORK your way up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Section Leader in Washington, DC
    Former Employee - Section Leader in Washington, DC

    I worked at Trader Joe's part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Your dedication to each task assigned will dictate your future. Those who keep their head down and don't interact are not rewarded with salary increases, desirable duties or shifts, or hours. If you keep your head up, smile, work your butt off, and help others work their butts off, you will be rewarded.

    Cons

    Hours. Some stores are staffed 4am-12am. Experienced, caring managers will give you a set schedule that rarely changes but they are always subject to change.

    Advice to Management

    Offer guaranteed parking in urban markets - with schedules running before or after mass transit operates, it is not possible to commute in every day.


  11. Crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great flexibility with job learning. Always hands on in a variety of ways. Schedule changes are usually hassle free as well. Some have complained about hours but if you give what you can and do it enthusiastically the doors will open up. Basically you get what you give. Regular reviews and salary increases if you're doing aa good job.

    Cons

    There are some who take advantage of the relaxed atmosphere of the store to do less work but that is usually noticed by the mates as well. Not a lot of response from some captains when the idea of moving along in the company is raised, but that can change as quickly as a captain position does.

    Advice to Management

    Pay more attention to the voice of the crew. They see quite a bit and often have good ideas. Some may not be able to be implemented but they may be good and a jumping off point for a better idea. By "pay more attention" I do not mean a survey. Perhaps some place to generate ideas and thoughts.



Showing 971 of 972 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.