Trader Joe's Reviews

Updated March 27, 2015
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3.5
804 Reviews
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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
503 Ratings

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 56 reviews)

  • The benefits are great considering it's non-union part time work (in 48 reviews)

Cons
  • Managers sit in the office all day while crew members run the store (in 65 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Perks, Sometimes Terrible Magaers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Pikesville, MD
    Former Employee - Crew Member in Pikesville, MD

    I worked at Trader Joe's full-time (more than 3 years)

    Pros

    Fun, fast-paced, and high spirited atmosphere.

    Great rate of pay

    Awesome health benefits

    Flexible with your availability

    Cons

    Biggest problem with this company is the managerial staff. Sometimes you will get a great leader running the helm, listening to the opinions of the crew. Other times, you will get someone who has it out for certain people and start a whole investigation for no reason other then they are power hungry and fear their crew members.

    Advice to ManagementAdvice

    Get to know who you are promoting to upper levels as some are just power hungry and do not care about the crew.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Section Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Trader Joe's is not publicly-traded and the management decisions are made within each of the stores. The atmosphere is fun and lively. The benefits are fantastic for a retail position. Health Insurance is only $60/per month and if an employee is over 30, the company automatically puts up the equivalent of 10% of their annual salary into a 401K on the employee's behalf.

    Cons

    This is still a retail job. The customers will push employees a little harder than in regular grocery stores because they view our courtesy and friendliness as a weakness. If they tried any of these things in Whole Foods or Fresh Market they would get shot down and feel stupid. Trader Joe's employees have to grin and bear it.

    Advice to ManagementAdvice

    Give the Mate's more power to fire lazy crew members.

    Recommends
    Positive Outlook
  3. Great atmosphere, great co-workers, potential for great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Charlotte, NC
    Current Employee - Crew Member in Charlotte, NC

    I have been working at Trader Joe's part-time (more than a year)

    Pros

    Each Trader Joe's store has a unique atmosphere. The one I work at has Mates that allow their crew to have multiple opportunities for section ownership and personal development. The flavor of each Trader Joe's store will vary with the professional personality of the Mates--some are more rules-based and product-focused leaders, while others are more creativity-based and relationship-driven leaders.

    Cons

    It is a physically-intense job with potential for injuries.

    Advice to ManagementAdvice

    This has more to do with OSHA, rather than TJ's, but TJ's should be able to have basic pain relievers in their first aid stations. The employees are working a very physical-engaging job with high potential for repetitive-motion injuries and management cannot even supply basic pain relievers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great part-time job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's

    Pros

    Best place I have ever worked. Not only are the products wonderful, but the work environment is desirable. Learning how to "wow" customers is a skill that is great have. Management wanted me to do well and succeed.

    Cons

    Sometimes working the late shift or early morning shift is tough, but it also provides flexibility.

    Recommends
    Approves of CEO
  6. like an extended family, for better or worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in San Luis Obispo, CA
    Current Employee - Crew Member in San Luis Obispo, CA

    I have been working at Trader Joe's full-time (more than 5 years)

    Pros

    good pay, friendly people, easy job, great environment

    Cons

    weird management at times, odd hours, work on weekends, but its retail so DUH

    Recommends
    Positive Outlook
  7. One of the best companies to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member in Commack, NY
    Current Employee - Part Time Crew Member in Commack, NY

    I have been working at Trader Joe's part-time (more than a year)

    Pros

    -Fairly flexible in regards to hours
    -considerable room for growth with the company
    -Management works side by side with crew members to improve productivity and efficiency

    Cons

    -Veterans have tunnel vision in regards to work ethic and how things should be done.
    -Dealing with privileged customers can be a pain

    Recommends
    Positive Outlook
    Approves of CEO
  8. Loved the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Media, PA
    Former Employee - Crew Member in Media, PA

    I worked at Trader Joe's

    Pros

    I loved working here, the customers were so great and the food and discount was amazing.

    Cons

    Very poor training, I didn't get trained on certain things like their, "Wave to the bus" policy which ultimately got me in trouble for not saying hello to a customer when I was busy.

    Advice to ManagementAdvice

    More training on policies, please.

    Recommends
    Approves of CEO
  9. Its an amazing company to work for. The people and the atmosphere are great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Work around your schedule
    Benefits
    Paid Time Off

    Cons

    Not a one on one growth experience

    Recommends
    Positive Outlook
    Approves of CEO
  10. Good for a grocery store, but still not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Brookline, MA
    Former Employee - Crew Member in Brookline, MA

    I worked at Trader Joe's full-time (more than a year)

    Pros

    Kind, interesting coworkers, good for straight out college, full time workers receive benefits

    Cons

    The company has gone through a lot of changes since 2010, when the company president retired and things got way more corporate and management was chaotically reorganized.

    Advice to ManagementAdvice

    I had really good experiences with managers both in leadership and sensitivity to the fact that employees are not robots. But corporate should spend more time talking to managers and cashiers to ensure the decisions they make actually make sense on the store floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. I worked here for six months while looking for a job in my field. Fantastic short-term gig for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Portland, OR
    Former Employee - Crew Member in Portland, OR

    I worked at Trader Joe's part-time (less than a year)

    Pros

    1) Fantastic benefits
    2) Managements treat employees very well
    3) Coworkers are a lot of fun
    4) The work changes a lot during the day. You're on register for one hour, then working product, then helping customers. The lack of monotony made it so much better.

    Cons

    1) It's a grocery store
    2) Not a very data-oriented company
    3) Very uphill battle to gain new skills. It's on you to bug management for new training/opportunities.

    Advice to ManagementAdvice

    Be more open to employees trying to gain new skills

    Recommends
    Neutral Outlook
    No opinion of CEO

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