Trader Joe's Reviews

Updated August 31, 2015
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1,018 Employee Reviews

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  1. Helpful (2)

    Best Job I've Had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Crew Member in Los Angeles, CA
    Current Employee - Part Time Crew Member in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's part-time (More than 3 years)

    Pros

    Coming from a variety of retail and food service jobs, getting hired at trader joes is a great place to be. Co-workers will eventually become your friends, then family. Majority of your managers will be easy-going, trustworthy, and reliable people that will support you as an employee and a person. Most stores are great about granting time off, and understanding when you have emergencies and personal issues happening. Great pay, depending on your previous work experience and education. Performance reviews are every 6 months (currently), so that's two opportunities a year to get a raise. Medical, vision, and dental insurance are great too. Awesome coverage. You also get the major holidays off.

    Cons

    Crazy, crazy schedule. Expect to work nights, weekends, and some really early morning shifts. No 9-5 here! Part of the job is also store maintenance, meaning, keeping a clean store. Cleaning bathrooms, mopping floors, and cleaning all kinds of spills are gross but part of the job.

    Advice to Management

    Consistency, please! All managers need to uphold the same rules, all the time, and not have "favorites" that can get away with murder. One of the most important qualities a manager needs to have is proper communication skills. Hiding your emotions when dealing with stressful situations is absolutely essential and helps build respect with your subordinates.


  2. Favorite crewmember

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew in Chicago, IL
    Current Employee - Crew in Chicago, IL

    I have been working at Trader Joe's part-time (More than 8 years)

    Pros

    Good pay for retail, great benefits, scheduling is sometimes accommodating depending on who is writing it, most people are fun to work with.

    Cons

    Company has the audacity to pride itself with 7 core values that it completely does not uphold integrity being #1. Managers play favorites, some are infamous for being sexual harrasers but have managed to work multiple stores, reviews are a joke you can be the best there is but if 1 out of many managers does not like you, you will be screwed. Most Mates (management) are under qualified and haven't got a clue but rest assured they will be overpaid for what a blind disabled monkey can do 10x better.

    Advice to Management

    Weather it is a Mate or crewmember you should really fire those that are overpaid to do absolutely nothing and start praising and appreciating those that work twice as hard to lug useless dead weight on a daily basis.


  3. Good Pay and Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    good pay and great benefits

    Cons

    poor hours and physical labor


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  5. Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Staten Island, NY
    Current Employee - Anonymous Employee in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's full-time (Less than a year)

    Pros

    It is well put together as long as you are there to work and get things done whilst having a great time with great coworkers. Mates are real laid back when it comes to allowing crew members to interact with one another while working as well as customers creating a comfortable and family like environment for all. Jusr look.

    Cons

    Sadly favoritism exists but you'll be unbothered if you just work and not take anything so personal

    Advice to Management

    Play better music throughout the day. Switch up the stations. Lighten up the place.


  6. Fun hard work nice people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Denver, CO
    Former Employee - Crew Member in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Wine shop is amazing and great discount

    Cons

    Long hours little pay good benes


  7. Helpful (1)

    Changing environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, great products, fast paced

    Cons

    Company is growing and changing. Less opportunity for advancement and earning potential.


  8. Fun Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Chicago, IL
    Current Employee - Crew Member in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's part-time (Less than a year)

    Pros

    Extremely fun place to work.

    Cons

    Scheduling Issues. Would request days off a month in advance and would get denied.


  9. Helpful (1)

    Demo mate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Demo Clerk in Rancho Santa Margarita, CA
    Former Employee - Demo Clerk in Rancho Santa Margarita, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trader Joe's full-time (More than a year)

    Pros

    Good products nice environment. Decent health care and most of the customers are friendly. Liked being able to wear jeans and t shir

    Cons

    If you have a bad store manager then the whole experience will suck. No support from HR and the hours are terrible.

    Advice to Management

    Be more aware of your store managers and know when nepotism is in play.


  10. Helpful (1)

    Fun place to work but you work hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trader Joe's part-time

    Pros

    Awesome crew, usually. Fun environment, ok benefits, discount on items, get to try new items, managers usually care about the employees. You get benefits of you work at least 20 hours a week.

    Cons

    Its hard work. If you don't like lifting boxes or doing physical work, don't work here. The pay isn't that great for what you do and you don't start full time. You have to work up to mate to be FT and those hours get crazier as you move up. 50+ hours a week. You work long days. The benefits could be better too.


  11. Helpful (5)

    A good place to work, if you are willing to work very, very hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Los Angeles, CA
    Current Employee - Crew Member in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trader Joe's part-time (More than 3 years)

    Pros

    Competitive wages for retail. If you consistently perform well, you can make a good wage at the company. If you are with the company for many years, you can do quite well. Many crew members have been with the company for 10+ years, which is a good sign. Most stores are open a very wide range of hours, many start as early as 4:30 AM and are open as late as 12 AM. Competitive raises and performance reviews for eligible crew members are currently offered on a twice-yearly basis. Great for students and people looking to work nights and weekends! Assistant Managers ("mates") make good to excellent wages for working retail, with 10 hours of mandatory overtime a week. Most managers, especially at well-established stores, are knowledgable, friendly, and have been with the company for many years. Coworkers are friendly and fun to work with. Management is approachable and most "Captains" have been with the company for 5+ years, many started out as "Crew". If you are scheduled enough hours to obtain health benefits, they are quite generous and affordable for the quality of care offered. Dental and vision are offered with fewer hours required. Paid time off accumulates based on the hours you work and you can use it (mostly) at your discretion. There are no blackout dates, and it can be used for illness or vacation. Transferring: It is possible to transfer to other Trader Joe's locations. It is not unheard of to have a crew member transfer to another store within a large city, or even to transfer across the country. There are requirements and limitations, of course, but it is a cool perk if you are looking for a change of scenery and want to stay with the company. I have many coworkers who have transferred to or from my store.

    Cons

    High turnover in some stores. However, in some stores, crew members have been with the company for 10-20 years. Management is constantly changing the "rules" for how to work, usually resulting in doing the same job twice or in having safety-improving tools being off-limits during open hours. Often back-breaking labor with minimal tools for safe lifting. Age is no barrier to the physically demanding work...whether you are 17 or 60, you are expected to break down pallets and carry heavy boxes. Everyone works a variety of shifts, often with as little as 8 hours between shifts (ie: 3P-11P one day and 6A-2P the following day). Assistant Managers have set schedules, but few crew members are given the luxury of a set, predictable schedule. Childcare and family life are hard to manage with the schedule, unless you have a partner with a supremely flexible job. Difficult to budget during "slow" months, as weekly hours may vary from 16 to 35 hours per week. Some managers are fantastic, while others are lackluster. There is a high occurrence of transfers amongst management at the various stores in an area. This means that assistant management of the store is often changing like musical chairs. Usually assistant managers don't have a say as to where they are transferred or how often, which can be difficult for them and for the crew. Favoritism is a problem at most stores. Some crew members can get away with anything, while others are constantly being watched. If you are a manager's "favorite" you usually have it pretty easy. If you are not outgoing or have trouble getting along with everyone, this may not be the right job for you. Some stores understaff to make sales and budget numbers look better. This results in an already overworked staff getting exhausted, especially during night shifts.

    Advice to Management

    Be more forgiving with the schedules, your crew will thank you for it. Listen to your crew members when they have suggestions for improvements within the store. Encourage people's strengths, not their weaknesses. Encourage store's individual strengths and focus on their communities. Review the company's 7 core values from time to time to make sure that the individual stores AND managers are living up to their values.



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