TransFirst Reviews

Updated August 19, 2014
Updated August 19, 2014
36 Reviews

3.2
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Shlonsky
24 Ratings

Employee Reviews

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  1.  

    A Better Opportunity Than Some Other Places I've Worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Cypress, CA
    Current Employee - Account Executive in Cypress, CA

    I have been working at TransFirst full-time for less than a year

    Pros

    The commission potential is what drew me in during the interview. It's a great atmosphere, and the people are all friendly. Three weeks of training was great - that's three weeks more than I got at some other places.

    Cons

    The base is low, but the commission potential pretty much makes up for that. Some negativity from some co-workers, but it's clear that this is a sales floor. Don't gripe, make your calls and the money will follow.

    Advice to ManagementAdvice

    Most of the people there are great, but the few negative attitudes need to be addressed. Nothing breaks motivation like a whiney neighbor who would rather moan than actually do the work expected of him/her.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company potential is wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransFirst full-time for more than 3 years

    Pros

    Good work to life ratio.

    Cons

    Glass ceiling. no interaction within departments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    IT is bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Broomfield, CO
    Current Employee - IT Manager in Broomfield, CO

    I have been working at TransFirst full-time for more than a year

    Pros

    Great colleagues, we are collectively fed up with the direction of IT, so camaraderie is prevalent. You can step up and make a mark for yourself rather easily. There isn't much competition for those who are technically proficient.

    Cons

    Cronyism up high, enterprise level business at a medium business level infrastructure, budget is constantly frozen, owned by a private firm who is looking to sell, not improve. Salaries are slightly below average. Raises are rarely 3% or more. Bonuses are always well under your target. Initiatives seemingly change weekly. Lying to executives and business stakeholders is encouraged by management.

    Advice to ManagementAdvice

    Trust those who are constantly in the trenches, they know what it takes to fix IT. Trusting those who play games on the sidelines is not the way, and it is glaringly obvious that you are playing favorites. Most of your true performers/difference makers are all looking to bail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    The pay is not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransFirst full-time

    Pros

    Good work environment, friendly people, learned a lot.

    Cons

    Pay is low and they don't give good raises at review time.

    Advice to ManagementAdvice

    Pay your employees better...high turn over.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Short Experience, job elimination

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransFirst

    Pros

    None as of right now.

    Cons

    Work Life balance wasn't always a company priority. Training was slow and lacked any documentation. Manager worked remotely and had many other projects and priorities rather than training, or follow up.
    Company closed the Overland Park office and eliminated many positions.

  7.  

    Great People, Great Industry, Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Aurora, CO
    Current Employee - Inside Sales Representative in Aurora, CO

    I have been working at TransFirst full-time for less than a year

    Pros

    Work/Life balance, Inspirational Staff, Great Culture, Definitely a solid industry to get into (Payment processing is a growing industry, and one that is as close to "recession-proof" as it goes). Great comp structure for sales (low base, but GREAT commission potential). Great training program for sales, with dedicated sales trainers (mostly working on the floor with current employees).

    Cons

    High expectations - goals are set, and tools/resources are provided to help you accomplish these goals, but the expectations are clear and high. It's a sales floor... some people are built for sales, and some are not.

    Advice to ManagementAdvice

    Keep doing what you're doing!! Remember to support the folks that support you.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent Company and Benefits! - You create your success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Aurora, CO
    Current Employee - Account Executive in Aurora, CO

    I have been working at TransFirst full-time for more than a year

    Pros

    The sales office is a very supportive environment. Experienced reps are willing to help and share their experience. Positive attitude is a must & the energy is positive! The industry is a challenge to learn. The managers and trainers are very knowledgeable and want to genuinely help you succeed. Outstanding on-going training available. Flex-time and benefits are a real plus!

    Cons

    Long hours to keep up. Very high expectations.

    Advice to ManagementAdvice

    Keep the communication open for honest feedback. Attending the recent annual meeting made me even more proud to work for TransFirst.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    TransWorst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Sales  in  Denver, CO
    Former Employee - Vice President Sales in Denver, CO

    I worked at TransFirst full-time for less than a year

    Pros

    Bright, talented development and technical teams and resources

    Cons

    It's run like a puppy mill. Extremely unprofessional, disorganized and lacking relevant, concise business practices. Each department is run likes it's own company, down to their own P&L. What does this mean? In order to sell solutions, you resources and support from every department, and the cost of delivering those services is arbitrarily increased due to each division trying to reach operating capital objectives. Senior management on the sales side is a complete joke, and I mean that in the best possible way. This is what happens when you are owned by a PE firm.

    Advice to ManagementAdvice

    New CEO needed immediately.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Ops Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Specialist  in  Broomfield, CO
    Current Employee - Ops Specialist in Broomfield, CO

    I have been working at TransFirst full-time for more than 5 years

    Pros

    Nice company to work for! The pay is good and so is the benefits. Friendly environment and have multiple opportunities to grow and advance.

    Cons

    Some of the calls especially during statement week at times can be a challenge.

    Advice to ManagementAdvice

    The managers and supervisors give you all the training, knowledge, resources and opportunities needed to make you successful. I would say to keep up on all the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    The happiest I have ever been at a job where I did not make the $ I desire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist  in  Cypress, CA
    Current Employee - Marketing Specialist in Cypress, CA

    I have been working at TransFirst full-time for less than a year

    Pros

    Flexibility, positivity, team building, promotes within

    Cons

    Inherent sales pressure, stagnant market

    Advice to ManagementAdvice

    Flexibility + Incentives = Productivity (Keep it going!)

    Recommends
    Positive Outlook
    Approves of CEO

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