TransPerfect

  www.transperfect.com
  www.transperfect.com

TransPerfect Reviews in New York City, NY

Updated November 12, 2014
Updated November 12, 2014
286 Reviews
2.4
286 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TransPerfect Co-CEO Elizabeth Elting
Elizabeth Elting
127 Ratings

Review Highlights

Pros
  • Great people to work with, fun to be around colleagues from so many countries (in 12 reviews)

  • The concept of Project Management is appealing (in 12 reviews)


Cons
  • No emphasis on a healthy work-life balance; just live for and die for the Client (in 33 reviews)

  • stressfull, long hours, tight deadlines, pressure to deliver your best all the time (in 36 reviews)

More Highlights

114 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Translator

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Translator in New York, NY
    Current Employee - Translator in New York, NY

    I have been working at TransPerfect as a contractor (less than an year)

    Pros

    Great people to work with from Staffing manager, Project manager to other translator colleague. People are competent, pleasant and interesting.
    Flexible hours, work up to 40 per week with a good degree of flexibility on how one wants to organize the hours over week days.

    Cons

    Restricted access to office amenities

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Overworked, Underpaid, Unappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at TransPerfect full-time (more than 3 years)

    Pros

    Very diverse office with individuals from all over the world which makes the job fun and the days enjoyable.
    If you do well there is a lot of opportunity to move locations.

    Cons

    The company will work you (think late nights, weekends) but will not pay you for that work and will not show you any gratitude. Thank less work.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    No work-life balance and no money, either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Translation Project Coordinator in New York, NY
    Former Employee - Translation Project Coordinator in New York, NY

    I worked at TransPerfect full-time (more than an year)

    Pros

    This was my first job out of college and it was a great way to break into the industry since they mostly hire recent graduates. Like Frank Sinatra said, if you can make it here, you can make it anywhere. TransPerfect will always be my comparison to say "this job could always be worse." Casual dress code, great team members, great learning experience.

    Cons

    Unnecessarily stressful environment. It was not uncommon to find fellow employees crying at their desks, crying in the hallway, crying in the bathroom... and for what? It's a TRANSLATION company, not an emergency room! Management exploited the fact that most employees came straight out of college and had no idea what a normal work environment (or normal pay) is like. Looking back on it, I can't believe I stayed there as long as I did. 12 hour days were the norm, and people were fired for making the slightest mistake.

    Advice to ManagementAdvice

    Treat your employees the way you would want to be treated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Honest review from former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Business Development in New York, NY
    Former Employee - Director of Business Development in New York, NY

    I worked at TransPerfect full-time (more than an year)

    Pros

    Great opportunity to get into an exciting industry. Well established company. Good training program that will provide you with the tools to be successful in the industry.

    Cons

    While working for TransPerfect for over two years I came to learn quite a few things. There is 0 work-life balance.
    I worked until 1 am on a Sunday and it was expected of me, because that was "my job"

    The company itself has an extremely high turnover rate and management doesn't care because they can replace bodies and only care about what clients you bring in, and can transition those clients to other people if you leave the company. It is odd to me how a senior manager can keep their job when 6 employees quit in a 1 1/2 year span and they are over 50% under goal.

    TransPerfect promises bonuses when you start, and these are impossible to attain due to the fact that they are not performance based and are dependent on other individuals that you can not control. Additionally, the commission structure is that of a pyramid scheme. You do not get any commission until you are promoted to an Account Executive, and the commission at that point is less than 0.05%. So you are doing all of the work, while your boss is sitting back and counting checks.

    I have witnessed senior managers lie and manipulate clients so that it benefits them and they didn't think twice about it. I am a firm believer of morals, ethics and values- and TransPerfect doesn't support any of these.

    Advice to ManagementAdvice

    Ditch the pyramid scheme. Don't let people keep their jobs just because they have been there for so long, even when they don't contribute.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in New York, NY
    Current Employee - Project Coordinator in New York, NY

    I have been working at TransPerfect full-time (more than an year)

    Pros

    Learned a lot of Outlook shortcuts and how to best manage the stress. (i.e. drop everything and run around the block)

    Cons

    HIGH stress and pressure in a fast-paced environment, coupled with extremely low salary. Use this place only as a stepping stone to something better paying. If you like being yelled at and being treated like an idiot then this is the place for you. The training is basically non-existent, and gets frustrating.

    Advice to ManagementAdvice

    Treat your employees with some respect.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Exploit new graduates, but good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in New York, NY
    Former Employee - Project Coordinator in New York, NY

    I worked at TransPerfect full-time (less than an year)

    Pros

    Young colleagues, convenient location, nice rec room (although no one has time to use it), entry-level and easy to get hired, good first job to learn from (super fast-paced environment). Not too hard to get promoted after 1 year review, if you can last that long. Good rewards for the top PMs

    Cons

    A ton of work and not enough people, many deadlines and details to pay attention to. One mistake can have quality repercussions. Low starting salary, no overtime. Disconnect between sales and productions (clients make revisions during a project, which we are then expected to accommodate. Some are reasonable, others are not, which puts more work in the project coordinators). A lot of things that we can't control, ie late linguists, mid-project client requests, quality of translations etc). Every day is super busy and unpredictable. Oftentimes barely have time to use the bathroom or go buy lunch. Expect to work an average of 10 straight hrs a day--taking lunch break is pretty rare. When I first read the other Glassdoor reviews, I thought "It can't be that bad!" -- it was that bad. I don't regret this as a first job, but definitely long term.

    Advice to ManagementAdvice

    Hire more PMs. Turnover is really high, and employees don't feel valued.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    IT position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at TransPerfect full-time (more than an year)

    Pros

    - Location is good. 34th & Park with 6 train right in front of the building.
    - Don't have to follow a strict time schedule. If come in late, just finish your job and leave a little late.
    - People are nice here.

    Cons

    - The technology we use are kind of old. Cannot gain much experience on latest technology here.
    - Compensation is not that attractive.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    Doesn't honor PTO. Poor business practice, very low salary, and poor management. DO NOT WORK HERE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY

    I have been working at TransPerfect full-time (more than 3 years)

    Pros

    I've made some great friends at this company (none of which stayed at TransPerfect for long).

    Cons

    Whatever you do, no matter how desperate you are for a job - DO NOT WORK here. Hold out for something better. This company is literally the worst. Even the CEOs, Liz and Phil, are fighting (research it on public news) and aren't allowed to contact each other. They keep the company private so that they can withdraw cash for their personal use at will. The pay is a joke to begin with, and for someone living in NY, completely unacceptable. But when you consider the amount of extra hours they force you to work, often 12+ hours, without a real lunch break, the pay is probably at minimum wage. You are not allowed to take PTO if someone else already takes it on the same day, even if you request it months in advance. This company just has poor business practices all around, and its "team leads" and "Department Managers" doesn't know how to manage.
    It lies and cheats its contract linguists, who often must give a 100% discount on work (or risk getting blacklisted), even though the client didn't really complain.
    Turnover is incredibly high, I haven't met a single person who actually enjoys their job at TPT. Employees get treated like dirt, and the work itself is absolutely uninteresting (mostly emailing files around), but due to the absurd deadlines and workload, it becomes highly stressful. Worst of all, there is no career path. What you learn here cannot be applied outside of TransPerfect, and it's hard to look for another job because a) you don't gain any skills here that can be applied elsewhere and b) you work such long hours that you do not have time to look, let alone interview anywhere else.

    I've since finally left the job for a much higher paying, more rewarding, and less stressful job, and I couldn't be happier.
    It'll only be a matter of time before this company goes under, not because the industry is failing, but due to poor management.

    Career opportunities? - None.
    Compensation & Benefits? - haha, not here.
    Work/life balance? Forget it, you'll be working in the office until 9pm at least. Sometimes midnight.
    Senior Management? - A joke. Even the co-CEOs don't get along.
    Culture & Values? - this place is hell.

    Advice to ManagementAdvice

    Honor your PTO. Treat your employees with respect. Learn how to manage. Pay your employees more.

  10. 1 person found this helpful  

    Sales/ Account Manager review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at TransPerfect full-time (less than an year)

    Pros

    Extremely competitive environment, people always helping each other to close deals.

    Cons

    Underpaid and overused, keeping the company private has been great for the CEO's because they can do anything they want with the money (take money out randomly for personal use) this leads to exploiting smart employees

    Advice to ManagementAdvice

    Stop exploiting people under you.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Great to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable Ops in New York, NY
    Former Employee - Accounts Payable Ops in New York, NY

    I worked at TransPerfect full-time (more than 3 years)

    Pros

    They love hiring fresh talent and recent grads so they can train them to do things their way

    Cons

    I was in the AP Ops department and it's very understaffed. The company needs to hire more people. The AP ops Manager I had was a bit difficult to work for as well. This manager is busy talking sometimes and then complains when they have to stay until 7 to finish their work. They also expect their team of 2 people (for a huge Fortune 500 company with offices scattered through the US...not the mention the many overseas offices) to stay late to finish things. This is okay if you're hourly, but staying these hours everyday was not a requirement and they put the pressure on you to stay. This manager also turns small things into big ones.

    Advice to ManagementAdvice

    Hire more people. Duh

    Recommends
    Positive Outlook
    No opinion of CEO

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