TransPerfect Reviews

Updated June 24, 2015
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2.4
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Approve of CEO
TransPerfect Co-CEO's Elizabeth Elting and Phil Shawe
Elizabeth Elting and Phil Shawe
23 Ratings

Pros
  • Great people to work with, fun to be around colleagues from so many countries (in 13 reviews)

  • You can gain experience in project management under time pressure to use this for future jobs (in 13 reviews)

Cons
  • Work / life balance: There is a lack of (in 33 reviews)

  • Worst management, low pay & long hours (in 37 reviews)

More Pros and Cons

324 Employee Reviews

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  1. web engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Engineer Intern in New York, NY
    Former Employee - Web Engineer Intern in New York, NY

    I worked at TransPerfect (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly and supportive environment
    Get to learn a lot
    Punctuality and professionalism is good in the fellow employees

    Cons

    Its hard to stay there in long term as there is less growth in career

    Advice to Management

    Better pay rates for employees
    Friendly policies to encourage people


  2. Helpful (1)

    They don

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Proofreader in New York, NY
    Current Employee - Proofreader in New York, NY

    I have been working at TransPerfect

    Pros

    Outsources a lot of jobs

    Cons

    Don't want to pay for the job they outsource

    Advice to Management

    Take good care of your good translators, they are the ones that make your customers come back.


  3. Helpful (1)

    Not Bad

    • Culture & Values
    • Senior Management
    Current Employee - Intern in Seattle, WA
    Current Employee - Intern in Seattle, WA

    I have been working at TransPerfect (Less than a year)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    lots of time for beginners to work with clients, pretty laid back environment, nothing too difficult

    Cons

    plenty of inefficient processes, departments very isolated from each other, nothing too exciting going on


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  5. Abuse for recent grads

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransPerfect

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Office is gorgeous, cool perks, great location

    Cons

    hours, cut-throat negative environment. CEOs have restraining orders against each other.

    Advice to Management

    PAY YOUR EMPLOYEES FAIRLY


  6. It's what you make it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valued Employee in Tempe, AZ
    Current Employee - Valued Employee in Tempe, AZ

    I have been working at TransPerfect full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Opportunity is available if your want it! I have been at transperfect going on three years. In that time I have watched several people advance their careers with hard work and dedication. upper management is accesable although super busy. The people are the best resource at transperfect! A young eager and enthusiastic staff.

    Cons

    The company is growing too fast, especially amidst all the distraction of the CEO drama. Things aren't always done as fast as needed and departments aren't always in sync with what others are doing. Expectations to work long days on salary with out bonuses.

    Advice to Management

    Halt sales, and train and develop the staff you have. Perfect and streamline client processes, then take off to the moon with a refreshed energized young staff that want to work and make transperfect great!


  7. project coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Amsterdam, GA
    Former Employee - Project Engineer in Amsterdam, GA

    I worked at TransPerfect

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company with good people

    Cons

    No cons to day about this perfect company


  8. Helpful (9)

    It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY

    I worked at TransPerfect full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Considering all available jobs in the wider area, I see no significant positives, other than a higher than average effective use of technology.

    Cons

    It's not a translation company. It's only an Outsourcer. They outsource 100% of the jobs they receive.
    They are so wide spread that in some languages they have more than 50% of the market, still nobody has questioned how they "abuse their dominant position" (competition laws etc).

    They lie to clients that their documents will be handled internally, while all are sent to unverified translators in other countries. Anyone can work for Transperfect if they have a computer and pass an easy 300 word test.
    They overcharge the clients and underpay their production staff and freelance translators (they do NOT have internal translators). For both employees and freelancers, it's a race to the bottom. Terrible reputation among most translators, and among all other agencies, which consider them the "Walmart of Translations" and destroyers of the art itself.

    Clients are promised things that do not even exist or are never implemented. "Quality assurance" is paid less than the minimum salary of developing countries. "Creative content" is paid at about minimum salary rates. It's the ideal outsourcer for desperate translators.

    They have destroyed the good reputation of any smaller agency they bought over the years. Particularly, the industry experienced the destruction of Overtaal (Netherlands) and Iverson (US), two former excellent agencies which turned into sweatshops when bought by Transperfect. Overtaal employees talked about "invasion of the barbarian Americans" (I was there and saw it).

    There's a constant need for work among translators, and that helps them grow, along with a very aggressive sales department which should probably be investigated for multiple counts of fraud against their clients (misrepresentation of how the job will be handled, selling of services that are never performed, confidentiality almost non-existent, since jobs are always sent to other countries to unverified individuals).
    Still though, since the product does get delivered, and since many freelancers will deliver something decent, most clients are generally satisfied, even if they pay double than what they should (they do not know that).

    The "average" quality though, which freelance translators give them for only 20% of what the end client pays Transperfect, along with increased automation that Transperfect itself promotes, is not a factor that promises a future for translators and career personnel. This is a private outsourcer, which can close at anytime, still leaving its owners with hundreds of millions in the bank. Translators and staff will not find a "consistent relationship" environment here - maybe it's worth taking some projects, but not worth relying on this company (they are purposefully unreliable to both personnel and translators, consistently revising their relationships towards the cheaper choice - considering their 2.5 - 4.4 markups, their practices make them what you call "cheap people").

    - For employees: avoid them.
    - For translators: treat them as any other agency - do not get dependent, do not rely on them for long. Do not sacrifice your personal life or other business opportunities for a few bucks every day. They'll make you neglect all other clients, all other opportunities, all your free time, and your income will be lower every year - that's their actual practices on a wider scale.

    Advice to Management

    Their management does not need advice - they know exactly what they' re doing. It's true that the environment is somewhat toxic, and no amount of friendly talk from their continuously young employees (highest turnover rate in the entire industry) won't fix it. This company could be selling any other product, they do not care about the actual industry and the art of translation. None of them is or ever was a translators anyway. It's just a money-making machine for the upper management and the owners, and a dominant, abusive presence in this completely unregulated industry.


  9. Remote Interpreter

    Current Employee - Interpreter/Translator in Atlanta, GA
    Current Employee - Interpreter/Translator in Atlanta, GA

    I have been working at TransPerfect full-time

    Negative Outlook
    Negative Outlook

    Pros

    New company opening in Atlanta, very friendly and flexible and room for growth.

    Cons

    Extremely low pay ($13.25/hr), unorganized.


  10. Helpful (1)

    Mixed Reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in New York, NY
    Former Employee - Project Coordinator in New York, NY

    I worked at TransPerfect full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Huge opportunities for growth and advancement (I've not personally experienced this but some of my colleagues have), mostly young employees eager to do well, fast-paced environment (if you're into that sort of thing), opportunities for travel, competitive entry salary and benefits

    Cons

    Lack of ongoing, consistent, formalized training. Huge lack of company culture - there seem to be pretty wilted efforts to build a company culture. This results in something that, in my opinion, screams "boring corporate entity". Lots of inconsistency across productivity channels - some things that seem like they should be standardized are not, which leads to a lot of confusion and inability to pinpoint when things go wrong.

    Also, work/life balance is difficult. Expect to work 9-10 hours every day. A standard 8-hour workday here doesn't really exist. Weekend work also happens.

    Advice to Management

    Focus on developing a stronger company culture- there are a lot of young, open, creative people that would love to be a part of a more developed TPT brand. ESTABLISH BETTER TRAINING!! Stop focusing on expanding your business to new branches and instead work on and invest in what you currently have.


  11. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at TransPerfect (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Huge financial and personal opportunities available if you apply yourself and spend the time understanding how to leverage.
    People/Culture is amazing. Young, fun, intelligent and ambitious workforce.
    Huge amount of job autonomy.
    Perks, Travel and Benefits for overachievers are phenomenal.
    Enthusiasm of senior management for company vision is infectious.
    Ability to meet, network and be mentored by senior management on a regular basis.

    Cons

    Some aspects of sales management are too driven by personal sales goals and not by employee development.
    Not enough personal development, and compensation for sales support staff, which leads to disconnect in a shared corporate vision with sales.

    Advice to Management

    Could be more investment in training strategy.
    Invest more time and money in sales support staff to further enable the sales workforce.
    Needs to be a slight shift in goals for sales management to focus more on employee development.
    Get production and sales together more often for increased relationship building.



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