TransUnion
2.8 of 5 143 reviews
www.transunion.com Chicago, IL 1000 to 5000 Employees

TransUnion Reviews

Updated Jul 5, 2014

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2.8 143 reviews

                             

64% Approve of the CEO

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Jim Peck

(39 ratings)

44% of employees recommend this company to a friend
143 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They have good policies and management in place to support work/life balance"
    in 15 reviews
  • "They pay and benefits are satisfactory (not great mind you)"
    in 5 reviews
Cons:
  • "Work-Life balance exists, but is not the strongest the Chicago area"
    in 5 reviews
  • "Too much red tape to get anything done"
    in 8 reviews
  • Show more review highlights

Reviews

     

    TransUnion is a good place to work

    Anonymous Employee (Current Employee)

    ProsThe team I'm on - I love my team at TransUnion - everyone is focused on doing there best work, and it's been great to see the success we've had.
    The people - TransUnion is full of smart and motivated individuals.
    Good Benefits.
    Ability to move up.

    ConsLots of changes at Senior Leadership.

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    1 person found this helpful  

    It's an alright experience for an Intern

    Technology Intern (Former Employee)
    Chicago, IL

    ProsThey have some good stuff going on in healthcare. I spoke to a lot of people while I was here and the work they were doing was great.

    ConsThe team I was working on was stale and the technology was old. Didn't have much to do

    Advice to Senior ManagementHave faith in the interns and give them actual work

    Yes, I would recommend this company to a friend

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    Senior management doesn't have what it takes to run a large corporation

    Anonymous Employee (Current Employee)

    ProsCompany has a decent salary range and some flexibility depending on your manager.

    ConsManagement does not communicate with employees. Lack of direction, leadership and very disorganized and extremely inefficient. There are so many loop holes, need to hire more ppl if you want to achieve aggressive goals. Senior management seems to run company like a small business not a large corporation. Technology is behind and company doesn't value employees knowledge and skills all the time. They need to utilize people in the right places and also hire people that are qualified for management positions. The aggressive goals are impossible to achieve and the place is slowly turning into a sweatshop.

    Advice to Senior ManagementNeed clear goals, good communication and good leadership direction in order to get employees more engaged and on board.

    No, I would not recommend this company to a friend

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    Solid company going through culture change

    Anonymous Employee (Current Employee)

    ProsHigher than average salaries. The building is currently going through a renovation and will have a much more modern look. There is also a new CEO who is trying to make the culture more employee friendly.

    ConsLack of direction and leadership from upper management. There is a lot of inefficiencies and manual processes. There is a lack of communication between segments.

    Advice to Senior ManagementProvide better leadership to employees.

    No, I would not recommend this company to a friend

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    Great people, but lacking in trust

    Anonymous Employee (Former Employee)

    ProsSome good job mobility for some, GREAT work life balance and flexibility

    ConsVery heavy on the top, little to no leverage of individual contributor talent

    Advice to Senior ManagementTrust and empower

    No, I would not recommend this company to a friend

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    Poor Communication

    Director (Current Employee)
    Chicago, IL

    ProsPeople are great to work with.

    ConsExecutives do not communicate effectively. Implementing change is very difficult and sometimes impossible. Processes and technology is dated.

    Advice to Senior ManagementFind better ways to communicate your vision. Be more engaged with eveyone on your team at all levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Need to be in the right "click" to survive.

    Analyst (Former Employee)
    Chicago, IL

    ProsGood people to work with. They care about the work and each other.

    ConsI had 4 different team leaders and three different titles in 4 years. Way to much change in a short period of time to measure whether or not things are even working properly. They promote managers from within with zero experience and worst of all zero people skills. Workloads are unsustainable due to huge push to migrate systems off mainframe to open systems. Unfortunately for all those employees performing those migrations once they are complete TU will need less then half of the production staff and will start cutting immediately. Should be by end of 2015 at latest. To be on the good side of the layoffs you need to be in the click of people who started around early 2000's.

    Advice to Senior ManagementFor upper management give those employees a good severence package and don't ship the jobs remaining overseas. You can at least hire right out of college for those jobs.
    For middle management your employees are your most valuable asset. You need to treat them that way. Positive reinforcement is as old as time BUT still in fact works.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    No adancement

    Anonymous Employee (Current Employee)

    ProsConveniant to get to, as well as good 401(K). Work life balance is pretty good, at least in my area, not in all though

    ConsBeen there for 10 years. Originally it was a "big" company, but run like a small one. Now, 3 owners later, its layered in process, procedure and politics. When the consulting pie disappeared in 2008, many came to work at TU. With that came large salaries for them, as well as halt in product development, advancement and the culture became very stuffy. Things that used to take 2 days, started take 2 weeks, probably due to management knowing absolutely nothing about data or TU's clients.

    I've been on both the IT side as well as the business side of things. IT has "leaders" who truly now nothing about IT, however, they talk well. The technical side of things is archaic because of a heavy reliance on vendors to sell enterprise products that do not produce and the soldiers are left to try and use these "tools."

    Thier third party survey's pointed out numerous areas that need serious attention, mainly advancement, COMMUNICATION, and training. No improvement whatsover in these areas, especially the communication area. Serious lack of direction, not just from the very top, but within small groups. Frustrating to say least.

    Lots of hiring going on right now, however revenue is flat. Big changes coming in 2016, most beleive Goldman Sachs will IPO it or sell the business. Lots of turnover happening. Serious caste system in place, "haves" and "have nots", mostly have nots.

    Advice to Senior ManagementCommunicate better, and not just with VP's, but across the board. Usually when someone is good at "the game" or politics, they're not good managers, thats what you have. Serious need of good managers needed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Used to be great but buyout is the worst thing that ever happened

    IT Professional (Former Employee)
    Atlanta, GA

    ProsGood compensation and health benefits

    ConsEmployees are undervalued for their contribution.
    Bottom line is profits and Managers and top level only gets the credit

    Advice to Senior ManagementReal Career Development and Recognition to Employees and not dirty games and politics.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Once a wonderful company, now mostly concerned with cost cutting.

    Anonymous Employee (Former Employee)
    Crum Lynne, PA

    ProsSome of the most knowledgeable and loyal people work there. If your willing to volunteer for projects and can prove yourself, great opportunity to learn new things.

    Consshort sighted focus, and extreme cost cutting is hurting long term outlook. Office Politics plays a bigger role than results in some field locations. Threat of job elimination is always over your head. Owners looking for the fast profit before selling the company. Some members of management were promoted before they were ready, therefore knee-jerk decisions are being made.

    Advice to Senior ManagementListen to the front line employees, as management below the C-level is too concerned with protecting themselves to act in best interest of company. There is no trust of middle management, (Team Managers through Directors)

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at TransUnion reviews and ratings — including employee satisfaction and approval rating for TransUnion CEO Jim Peck. All 143 reviews posted anonymously by TransUnion employees.