TransUnion Reviews

Updated June 24, 2015
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3.4
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Jim Peck
97 Ratings

Pros
  • company is enhancing the organization's infrastructure - some flexibility for work - life balance (in 19 reviews)

  • Allowed to work from home twice a week depending on your department (in 8 reviews)

Cons
  • Lack of respect for work/life balance (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Pros and Cons

245 Employee Reviews

Sort: Popular Rating Date
  1. Going from Good to Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Meaningful business that is good for society and the economy
    - Talented leadership team with highly committed employees at all levels
    - Solid benefits with the right degree of flexible working opportunities

    Cons

    - Operating in the matrix (but that's everywhere these days)


  2. I like working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer
    Current Employee - Designer

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. the team is very cooperative
    2. boss is nice and gives me enough freedom and also the guidance

    Cons

    1. wish there will be more benefit for the employee


  3. Helpful (1)

    Inside Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at TransUnion full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everyone was very friendly and open. I met the hr recruiter, the team manager, and a senion rep. The mangager was easy to talk to and had great experience in the field so she was informative. The senior rep explained the position perfectly and help me get a gauge for day to day activity.

    Cons

    The questions weren't hard but I felt a little discourage due to the focal point of the questions seeing as though a lot of my experience is outside sales. Didn't really feel like they were convinced inside sales is my focus now.

    Advice to Management

    Keep growing and expanding


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Application Development Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent work environment
    Very good Support from management
    Interesting and exciting work

    Cons

    As an intern I havent noticed any Cons. But, as am only intern at Atlanta I was unable to communicate with Chicago interns.


  6. Dynamic growing company, not too big, not too small. Good pay and benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst/Developer in Austin, TX
    Current Employee - Senior Analyst/Developer in Austin, TX

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong financial performance, strong staffing growth (always hiring), many opportunities for learning and career development. Austin office is a strong and supportive close-knit group. Great work culture, work-life balance, and supportive management. Offshoring exists as part of the strategy, but not to the degree that all the jobs in the US are disappearing (unlike many other US companies).

    Cons

    Limited flex-time or remote working options... this can be either a pro or a con depending on your preference. Some limited work-from-home is being slowly introduced and becoming more common.

    Advice to Management

    Keep moving forward with the plans already in place. Good progress is being made in terms of people, technology and products. After nearly a year I'm glad to be a part of this team!


  7. Helpful (2)

    Life at TU

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist II in Chicago, IL
    Current Employee - Specialist II in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Right across the street from Union Station
    Culture and work environment is a positive enhancement from the average 9-5 style at other companies
    HR and executive leadership recognize areas of opportunity and genuinely strive to improve associate engagement, work/life balance, and values
    In house gym facility and cafe are of the utmost convenience
    There are so many networking opportunities that you really understand that your career is what you make it. Management and executive leadership all tend to have an open door policy, which is very encouraging.

    Cons

    TU provides FCRA and regulatory training, but job specific training is provided by who used to work the position, and if they have time to train you. Be prepared to learn on your own and ask questions!
    Workload can be insane depending on your role. Don't hold your breath when requesting additional headcount.

    Advice to Management

    Recognize motivated associates vs. content associates and manage tasks accordingly. Micromanaging is not the answer.


  8. Helpful (1)

    SO many great reasons to work at TU!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - ability to work on many/variety of projects
    - fast paced environment; start-up feel
    - internal career opportunity/mobility
    - visibility and recognition from senior/executive leadership
    - great work-life balance (opportunity to work from home at manager's discretion; flexible start/end/lunch time)
    - TU supports associate philanthropic interests (fundraising matching program, VTO time)
    - tuition reimbursement program
    - well equipped gym in the corporate building with personal trainer and variety of free classes at various times throughout the day
    - onsite café in the corporate building with subsidized pricing and health conscientious food options
    - at corporate location: 3 game rooms (pool, foosball, basketball, video games, darts, ping pong, etc); walking/treadmill work stations and a bike work station; massage chairs; open floor plan with ample huddle and studio space for private conversations; desks raise/lower for standing/sitting

    Cons

    - There is no bonus structure in place for a majority of associates at the individual contributor level, with the exception of some niche groups. Bonus opportunity is only in place for management.

    Advice to Management

    Consider offering some bonus opportunity to individual contributors. Most associates work very hard and there should be some additional incentive in place to offer them.


  9. Good and getting better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL

    I have been working at TransUnion full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people who I have consistently found to be intelligent and helpful. Exciting investments in the company that are fueling tangible growth. Fantastic, newly renovated headquarters in Chicago.

    Cons

    Several reorganizations over the past 2 years have failed to clarify roles - many employees are stuck with legacy projects while taking on new responsibilities.

    The company is investing a ton of money in technology that positively impacts our ability to deliver new solutions to the marketplace, but backend technologies are not getting the attention they need making it difficult to monitor and understand our business.

    Advice to Management

    Keep building on your positive momentum. Find better ways to encourage employees to make lateral moves throughout the organization, sometimes it feels like we have an 'up or out' mentality.


  10. NOC, Netwok Desktop Support

    • Senior Management
    Former Employee - NOC, Network Operation Control in Boca Raton, FL
    Former Employee - NOC, Network Operation Control in Boca Raton, FL

    I worked at TransUnion (Less than a year)

    Pros

    IT, 15 years in the field

    Cons

    contract ended, hopping to become full time

    Advice to Management

    Jim Ivery


  11. Positive experience thus far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative in Chicago, IL
    Current Employee - Representative in Chicago, IL

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Modern floor design
    -New brand
    -Great benefits
    -AWESOME people

    Cons

    -Lack of direction at times

    Advice to Management

    Continue to invest in your employees-they represent your brand.



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