TransUnion Reviews

Updated July 4, 2015
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3.4
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Recommend to a friend
Approve of CEO
TransUnion President Jim Peck
Jim Peck
97 Ratings

Pros
  • company is enhancing the organization's infrastructure - some flexibility for work - life balance (in 19 reviews)

  • Allowed to work from home twice a week depending on your department (in 8 reviews)

Cons
  • Lack of respect for work/life balance (in 8 reviews)

  • Processes - The amount of red-tape and lack of practical training on how to navigate the "system" is awe-inspiring (in 9 reviews)

More Pros and Cons

251 Employee Reviews

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  1. Helpful (1)

    Sales Account Manager II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Manager II in Chicago, IL
    Current Employee - Sales Account Manager II in Chicago, IL

    I have been working at TransUnion full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent work environment with updated computers and work space. The employees are all nice, experienced and knowledgeable. Great work life balance.

    Cons

    The industry is fairly complicated and takes time and patience to understand.

    Advice to Management

    Promote within more often


  2. On the right track

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Committed Leadership
    Positive Culture
    Benefits including work/life balance

    Cons

    Honestly can't think of any - love working here

    Advice to Management

    On the right track as the results prove


  3. In the right direction...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Chicago, IL
    Current Employee - Administrator in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, both formal (insurance) as well as less formal (Manicube, gym on location). For the most part, good people who love what they do and create an inviting work environment. The company has recently focused on employee engagement, and has put in a lot of effort to improve upon it's employees' overall satisfaction; whether it be work-life balance, rewards & recognition, and even improved technology support. Most recently, the refreshed brand surged excitement throughout the company back in December, and the debut of TRU's listing at the NYSE just last week created a once-in-a-lifetime buzz amongst employees. It is a GREAT time to be a part of Transunion!

    Cons

    A handful of employees are stagnant, perfectly happy in their daily jobs and have no desire to be career-minded. This needs to be respected of course (to each his own); however, the attitude of such employees should not drive an entire group, consequently hindering those few who may be trying to whip up change for the better (not be bogged down by what "has been done for 10, 20, 30 years") and be leaders in their own rights.

    Advice to Management

    Do not overlook potential for the sake of comfort.


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  5. Going from Good to Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Meaningful business that is good for society and the economy
    - Talented leadership team with highly committed employees at all levels
    - Solid benefits with the right degree of flexible working opportunities

    Cons

    - Operating in the matrix (but that's everywhere these days)


  6. I like working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer
    Current Employee - Designer

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. the team is very cooperative
    2. boss is nice and gives me enough freedom and also the guidance

    Cons

    1. wish there will be more benefit for the employee


  7. Helpful (1)

    Inside Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at TransUnion full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everyone was very friendly and open. I met the hr recruiter, the team manager, and a senion rep. The mangager was easy to talk to and had great experience in the field so she was informative. The senior rep explained the position perfectly and help me get a gauge for day to day activity.

    Cons

    The questions weren't hard but I felt a little discourage due to the focal point of the questions seeing as though a lot of my experience is outside sales. Didn't really feel like they were convinced inside sales is my focus now.

    Advice to Management

    Keep growing and expanding


  8. Developer

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at TransUnion full-time

    Positive Outlook
    Positive Outlook

    Pros

    They are very good and understanding

    Cons

    The timings need to be adjusted a bit

    Advice to Management

    They are doing very good.


  9. Application Development Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent work environment
    Very good Support from management
    Interesting and exciting work

    Cons

    As an intern I havent noticed any Cons. But, as am only intern at Atlanta I was unable to communicate with Chicago interns.


  10. Helpful (2)

    Life at TU

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist II in Chicago, IL
    Current Employee - Specialist II in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Right across the street from Union Station
    Culture and work environment is a positive enhancement from the average 9-5 style at other companies
    HR and executive leadership recognize areas of opportunity and genuinely strive to improve associate engagement, work/life balance, and values
    In house gym facility and cafe are of the utmost convenience
    There are so many networking opportunities that you really understand that your career is what you make it. Management and executive leadership all tend to have an open door policy, which is very encouraging.

    Cons

    TU provides FCRA and regulatory training, but job specific training is provided by who used to work the position, and if they have time to train you. Be prepared to learn on your own and ask questions!
    Workload can be insane depending on your role. Don't hold your breath when requesting additional headcount.

    Advice to Management

    Recognize motivated associates vs. content associates and manage tasks accordingly. Micromanaging is not the answer.


  11. Headed in the right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL

    I have been working at TransUnion full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedule, In-building gym, relaxed atmosphere, renovated facility, executive leadership appears to care about the company and what we do, ability to volunteer for charities, company is becoming more innovative with what we do. Transunion seems mindful about making the company into a force for good. Added new maternity/paternity leave policy and also provides financial assistance to associates who are adopting.

    Cons

    It feels like the company rewards associates who leave TU and come back or jump from department to department. It is very difficult to get promoted within your own group. Once you set your standard of work, you will have to constantly achieve more in order to be recognized, which can be difficult for those who are already high performers. Workload can be overwhelming at times.

    Advice to Management

    Reward loyal associates who continually produce high quality work. Try to retain employees by providing promotions and recognition. Increase middle management training to assist individual contributors with their career goals and improving their skills.



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