TransUnion Reviews

Updated September 17, 2014
Updated September 17, 2014
155 Reviews
2.8
155 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim Peck
44 Ratings

Review Highlights

Pros
  • They have good policies and management in place to support work/life balance (in 18 reviews)

  • They pay and benefits are satisfactory (not great mind you) (in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 7 reviews)

  • Too much red tape to get anything done (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's an alright experience for an Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Intern  in  Chicago, IL
    Former Employee - Technology Intern in Chicago, IL

    I worked at TransUnion part-time for less than a year

    Pros

    They have some good stuff going on in healthcare. I spoke to a lot of people while I was here and the work they were doing was great.

    Cons

    The team I was working on was stale and the technology was old. Didn't have much to do

    Advice to ManagementAdvice

    Have faith in the interns and give them actual work

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Senior management doesn't have what it takes to run a large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time for more than a year

    Pros

    Company has a decent salary range and some flexibility depending on your manager.

    Cons

    Management does not communicate with employees. Lack of direction, leadership and very disorganized and extremely inefficient. There are so many loop holes, need to hire more ppl if you want to achieve aggressive goals. Senior management seems to run company like a small business not a large corporation. Technology is behind and company doesn't value employees knowledge and skills all the time. They need to utilize people in the right places and also hire people that are qualified for management positions. The aggressive goals are impossible to achieve and the place is slowly turning into a sweatshop.

    Advice to ManagementAdvice

    Need clear goals, good communication and good leadership direction in order to get employees more engaged and on board.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Poor Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at TransUnion full-time for more than a year

    Pros

    People are great to work with.

    Cons

    Executives do not communicate effectively. Implementing change is very difficult and sometimes impossible. Processes and technology is dated.

    Advice to ManagementAdvice

    Find better ways to communicate your vision. Be more engaged with eveyone on your team at all levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Need to be in the right "click" to survive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Chicago, IL
    Former Employee - Analyst in Chicago, IL

    I worked at TransUnion full-time for more than 3 years

    Pros

    Good people to work with. They care about the work and each other.

    Cons

    I had 4 different team leaders and three different titles in 4 years. Way to much change in a short period of time to measure whether or not things are even working properly. They promote managers from within with zero experience and worst of all zero people skills. Workloads are unsustainable due to huge push to migrate systems off mainframe to open systems. Unfortunately for all those employees performing those migrations once they are complete TU will need less then half of the production staff and will start cutting immediately. Should be by end of 2015 at latest. To be on the good side of the layoffs you need to be in the click of people who started around early 2000's.

    Advice to ManagementAdvice

    For upper management give those employees a good severence package and don't ship the jobs remaining overseas. You can at least hire right out of college for those jobs.
    For middle management your employees are your most valuable asset. You need to treat them that way. Positive reinforcement is as old as time BUT still in fact works.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    No adancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time for more than 10 years

    Pros

    Conveniant to get to, as well as good 401(K). Work life balance is pretty good, at least in my area, not in all though

    Cons

    Been there for 10 years. Originally it was a "big" company, but run like a small one. Now, 3 owners later, its layered in process, procedure and politics. When the consulting pie disappeared in 2008, many came to work at TU. With that came large salaries for them, as well as halt in product development, advancement and the culture became very stuffy. Things that used to take 2 days, started take 2 weeks, probably due to management knowing absolutely nothing about data or TU's clients.

    I've been on both the IT side as well as the business side of things. IT has "leaders" who truly now nothing about IT, however, they talk well. The technical side of things is archaic because of a heavy reliance on vendors to sell enterprise products that do not produce and the soldiers are left to try and use these "tools."

    Thier third party survey's pointed out numerous areas that need serious attention, mainly advancement, COMMUNICATION, and training. No improvement whatsover in these areas, especially the communication area. Serious lack of direction, not just from the very top, but within small groups. Frustrating to say least.

    Lots of hiring going on right now, however revenue is flat. Big changes coming in 2016, most beleive Goldman Sachs will IPO it or sell the business. Lots of turnover happening. Serious caste system in place, "haves" and "have nots", mostly have nots.

    Advice to ManagementAdvice

    Communicate better, and not just with VP's, but across the board. Usually when someone is good at "the game" or politics, they're not good managers, thats what you have. Serious need of good managers needed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Solid company going through culture change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time

    Pros

    Higher than average salaries. The building is currently going through a renovation and will have a much more modern look. There is also a new CEO who is trying to make the culture more employee friendly.

    Cons

    Lack of direction and leadership from upper management. There is a lot of inefficiencies and manual processes. There is a lack of communication between segments.

    Advice to ManagementAdvice

    Provide better leadership to employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great people, but lacking in trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Some good job mobility for some, GREAT work life balance and flexibility

    Cons

    Very heavy on the top, little to no leverage of individual contributor talent

    Advice to ManagementAdvice

    Trust and empower

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Once a wonderful company, now mostly concerned with cost cutting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Crum Lynne, PA
    Former Employee - Anonymous Employee in Crum Lynne, PA

    I worked at TransUnion full-time for more than 10 years

    Pros

    Some of the most knowledgeable and loyal people work there. If your willing to volunteer for projects and can prove yourself, great opportunity to learn new things.

    Cons

    short sighted focus, and extreme cost cutting is hurting long term outlook. Office Politics plays a bigger role than results in some field locations. Threat of job elimination is always over your head. Owners looking for the fast profit before selling the company. Some members of management were promoted before they were ready, therefore knee-jerk decisions are being made.

    Advice to ManagementAdvice

    Listen to the front line employees, as management below the C-level is too concerned with protecting themselves to act in best interest of company. There is no trust of middle management, (Team Managers through Directors)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Used to be great but buyout is the worst thing that ever happened

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional  in  Atlanta, GA
    Former Employee - IT Professional in Atlanta, GA

    I worked at TransUnion full-time for more than 10 years

    Pros

    Good compensation and health benefits

    Cons

    Employees are undervalued for their contribution.
    Bottom line is profits and Managers and top level only gets the credit

    Advice to ManagementAdvice

    Real Career Development and Recognition to Employees and not dirty games and politics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Went from an enjoyable corporate culture to complete bedlam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time for more than 5 years

    Pros

    If you can get in on the good side of Executive Vice Presidents, you stand a good chance of getting noticed. Regardless, the offer good benefits, including excellent health insurance and 401k matching.

    Cons

    In order to meet newly aggressive revenue goals, management now has unreasonable expectations about work loads. This has resulted in a lack of work/life balance, along with contradictory instructions and information from executive management.

    Advice to ManagementAdvice

    Management needs to value and recognize the long standing top performers in the company. They are the people who built the company, so you should stop taking them for granted.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for TransUnion? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.