TranzAct Technologies

  www.tranzact.com
Work in HR? Unlock Free Profile

TranzAct Technologies Reviews

Updated Jun 20, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.7 14 reviews

50% Approve of the CEO

(no image)

Jean Regan

(14 ratings)

46% of employees recommend this company to a friend
14 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Descent place to work

    Auditor (Former Employee)

    ProsThe compensation is good with great benefits and a work/life balance. Great working culture. Family owned and the owners truly care about their employees. Open door policy throughout the company.

    ConsEmployee turnovers are low, especially in management. There is limited upward movement. Company needs to create more lateral/upward moves for employee's advancements. Although there have been many employees that have moved throughout the company and received salary increases.

    Advice to Senior ManagementKeep communicating with all employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Stay Away

    Audit Analyst (Current Employee) Elmhurst, IL

    ProsCelebrate birthdays and have great luncheons. Monthly meetings, updated software, and training.

    ConsAs an audit analyst must audit 1,500 invoices per week and is your performance. If you don't audit 1,500 invoices per week, no raise and discussions with management.

    Advice to Senior ManagementMore empathy and understanding and realistic goals. Owners need to understand their employees needs, treat them well, and better benefits.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A great place to work for Suburban dwellers

    Anonymous Employee (Current Employee)

    ProsTranzAct is a dynamic company with a lot to offer. They going through numerous expansions at the moment and looks to have a bright future.

    ConsThis company is more geared towards 30-50 year old professionals who live in the suburbs. While this may be a "Pro" for 30-50 year olds, for a twenty-something in the city, not so much.

    Advice to Senior ManagementGive your employees regular holidays off, about 4 times a year I find myself resentfully working when no other companies are open.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    A great place to learn how not to run a business

    Anonymous Employee (Former Employee) Chicago, IL

    ProsThe owners go away in the summer so not much damage is done to the business during that time.

    ConsIt was disappointing to see the complete lack of integrity of the owners and management team.

    Advice to Senior ManagementDo not walk run away the world has much better places to hang your hat. Over time the smell will go away... People are an asset not a liability and customers deserve integrity not illusion.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Management is clueless and does not value part-time employees.

    Resolution Specialist (Former Employee) Elmhurst, IL

    ProsI accepted my part-time position at TranzAct primarily because the hours were flexible so I could continue to work at another part time job. Any port in a storm, right? There are group outings to minor league sporting events and a monthly birthday celebration with cake. When I started there was an annual employee BBQ with hot dogs and chips but that was cut out citing costs (probably the increased costs of the owners' season tickets to every professional Chicago sports team).

    ConsThe positive reviews here do not tell the real story. Not only is the timing of these reviews is suspicious, the wording gives it away. I did not know any full time employee (FTE) that loved their job so much to give such glowing praise. Previous reviews seem much more genuine and reflect the work environment I actually experienced: FTEs are generally overworked and not so much challenged as pressured to meet impossible deadlines set by people who aren't responsible for the work. Nepotism runs rampant. The part-time employee's (PTE) experience is another story entirely.

    Like other companies, PTEs are paid hourly only for the time worked, without sick-pay, vacation pay, holiday pay, or bonuses. When PTEs complained to HR in a meeting *HR* called to clear the air and allow the PTEs to discuss unfair treatment (unrelated to hours or pay), they were told they should be grateful in this economy that they even have a job and the 10-min break during the 4-hr shift was due to TranzAct's generosity. Yet employees are strong-armed into taking that break and given assigned times. Ironically, the meeting was supposed to be about how the PTEs didn't feel valued, covering things like the denial of benefits that cost the company nothing: email or a network login ID. When your job requires access to the network or you can't take on more responsibilities without having access to email, and you are told repeatedly that "you don't need that" by your manager you have to wonder if they have a good handle on what it is you actually do. The explanation for PTEs not having email is that some people abused it in the past, so now all PTEs are suspect. If this is the attitude of HR, is it such a leap to believe that view is shared by management?

    Corporate perks, such as a discount with a certain cell phone carrier, are 'offered' to all employees, but the carrier requires a company email address, thereby making it a benefit only for FTEs. Other perks, like telecommuting, are only offered to the wives or friends of current FTEs who are hired on as PTEs specifically for telecommuting and not posted as a job opening available to all employees. Telecommuters are also not held to the same standards as those who work in the office.

    There is no feedback process for a PTE to improve. Training lacks a comprehensive approach, more slapdash than professional and is NOT done by the new employee's manager but rather by whoever is available with no consistency and no manual to work from. One employee was trained by another who started the day before! Job reviews, when done, do not offer any means of measuring progress nor are there goals set for an employee to work toward. Pay raises are arbitrary and for a PTE often non-existent. Some PTEs who have been with the company for years are treated the same as a newcomer with little experience. The general feeling is one of distrust. There is no incentive for the PTE to exert any effort, show any initiative or offer any form of dedication to the company. By not giving a PTE a chance to shine, they will lose anyone with real talent. They have a strict program for tracking how a PTE spends their work day. Any gaps in productivity will be questioned by management, literally, and the PTE must keep a log of every minute spent away from their desk. This elevates the culture of distrust to an uncomfortable level.

    There are many more examples I could give of unprofessional behavior across the entire company. Like how HR does not hold disclosures confidential. Or how Jean called a meeting asking for employee feedback, and the one employee who spoke out against the poor training experience and double standards was fired the next day. You aren't allowed to complain and still keep your job. Trust that the majority of reviews are negative and each of them holds a kernel of truth. This is NOT a place you want to be stuck working. If you do business with TranzAct, I question your professional integrity.

    Advice to Senior ManagementCreate a training department with a standardized employee training manual. Treat ALL employees with respect. Your success relies on their loyalty. Rewards carry more weight than punitive actions.
    Communicate with ALL employees about the status of company changes. They are terrified they will lose their jobs when you pack up and move the company to Florida.
    Hire a professional management team to run the company. Your emphasis on family and personal interests are guiding the company to ruin.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good to be under the umbrella of Tranzact as an employee and a customer.

    Administrative Assistant (Former Employee) Elmhurst, IL

    ProsAs a former employee of Tranzact Technologies, I thought the company was terrific. Although my employment was cut short due to family obligations, I enjoyed working for a company that was very focused on customer satisfaction as well as employee satisfaction. The salary was good, the benefits were good and the attitude was good throughout the organization. The many employee motivational "party" events were fun and made for a happy environment and stimulated people to do their best. I worked for the President and CEO and will always remember the generosity to their employees and the community especially over the Christmas Holidays. I presently work for a smaller company and haven't experienced a quarter of the events that keep employees motivated and I really miss that.

    ConsThere really weren't any cons. My drive was long but that has no reflection on the company at all.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Family owned and great place to work

    Anonymous Employee (Former Employee)

    ProsComfortable office and nice co workers. Yearly bonuses, great benefits. Owners of the company genuinely care about all employees. Company is not run like a cooperation. Everyone matters from the bottom to the top.

    ConsAnnual salary increases could be more.

    Advice to Senior ManagementWhat you hear from managers may not be exactly what is going on. Hear both sides before making decisons.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Engaging place to work

    Anonymous Employee (Current Employee)

    ProsFriendly team environment. Great benefits. Management is open to ideas and/ or constructive critiques from all employees. Lots of perks- parties, outings, raffles, and lunches. Overall office décor makes it a nice place to work everyday.

    ConsRunning out of space. Some offices are a bit crowded with cubicles. Possibly rent a few offices on another floor and move non production teams. (ie:sales and marketing)

    Advice to Senior ManagementIntegrate an hour a week for teams to meet with managers to discuss their successes and failures during the week. 30 years in business. Unheard of nowadays.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I have worked in the customer service area at Tranzact for several years.

    Customer Service (Current Employee) Elmhurst, IL

    ProsI have always been treated very fairly and the company has been flexible in allowing time for personal matters when I need it. I also like that they care about taking care of their customers. I also respected that they did not lay people off 2008 -2009 when the economy affected all employees. I also like the summer hours program.

    ConsBecause they care so much about taking care of their customers, there are high expectatoins and accountabillity for following thorugh on tasks and projects.

    Advice to Senior ManagementThe company has very low turnover. It would be good if they dealt with people who don't carry their weight.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Evil place to work at

    Anonymous Employee (Former Employee)

    ProsAbsolutely NOTHING good to say about this hell-hole

    ConsCEO and Wife are horrid people

    Advice to Senior ManagementGet a soul

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for TranzAct Technologies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.