Travel Traders

  www.traveltradersllc.com
  www.traveltradersllc.com
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Travel Traders Reviews

Updated September 11, 2014
Updated September 11, 2014
9 Reviews
2.6
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Sean Anderson
4 Ratings

Employee Reviews

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  1.  

    Not a bad retail gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Nashville, TN
    Current Employee - Anonymous in Nashville, TN

    I have been working at Travel Traders full-time for more than 3 years

    Pros

    Full time hours, cafeteria lunch, not micro managed, not the late hours typical in retail

    Cons

    Pay could be better, lack of understanding from corporate, outdated systems and hr policies

    Advice to ManagementAdvice

    Become more current and competitive with systems and pay

    Recommends
    Positive Outlook
  2.  

    Company Culture Needs Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travel Traders full-time

    Pros

    Most gift shops are located in resorts, so you are working in beautiful surroundings. The stores operate with very few employees, so the people you work with become a close knit team.

    Cons

    You never will get a "thank you", or a "good job" from upper management. Company is behind the times with its POS system, many glitches. Over worked employees, raises are few and far between, poor benefits, and no work/life balance.

    Advice to ManagementAdvice

    Communicate, listen to what your employees on the front lines have to say. Say thank you to the team, maybe even buy them a donut. Sometimes there are contests for the stores which we don't even know about, or have goals for, they take months to pay you if you win, oh, but if you quit before that happens, they keep it! When they do put it on your check, you don=t even know what it was for. Goals are unrealistic and don't always follow what the rules say, sometimes you wont even get rules.

     Invest in better POS systems and email, registers fail a lot, sales are "dropped", credit cards don't work, stores don't poll, causing a nightmare scenario for guests and associates. Endless paperwork, done by hand and faxed in, very time consuming and tedious. They will call you to ask why you are out of a pink scarf, but you may have 120 other scarves in stock, but they are unavailable or slow moving when you have an issue with important matters such as maintenance or fixtures, or the cash register.

    Associates are over worked, and work alone, handling issues that most companies only let managers handle. Most stores are open 16 hours a day, and if someone calls in, the manager has to do a 16 hour shift, the upper management will say to just have your staff work overtime, not realizing that the staff has a life also, and don't want to be on their feet for 16 hours. Managers sometimes have multiple stores to run, and work many many hours. The managers aren't supposed to work more than 20 floor hours a week, but most work many more than that, so to get the work done, they are working sometimes 50 plus hours a week, and doing the same work as associates, just alot more of it.

    For your inventory, you will have a goal of 1%, which is pretty hard to achieve with the outdated register system, if you are over this amount, you will go on an "action plan", and have this used against you on your raise and review (if you get one).

    Rules aren't followed for disciplinary action. If they like you, you may not even get a write up, even if the handbook says its a final written warning, other times they will give you a final written warning when the offense should be a verbal. Managers cant fire without approval, sometimes having to keep under performing team members. Get rid of the dead weight, and mentor your good people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good Sales Associate Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Nashville, TN
    Former Employee - Sales Associate in Nashville, TN

    I worked at Travel Traders full-time for more than 3 years

    Pros

    The growth potential is really good and the environment is beautiful, not your regular late retail hours, can eat in the cafeteria for lunch

    Cons

    a lot of paperwork, complaining associates...

    Advice to ManagementAdvice

    increase pay rate and raise amounts

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    What a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Travel Traders full-time

    Pros

    - You are not micro-managed since the managers are rarely around.

    Cons

    - The pay is an insult for what you are required to do.
    - You assume the role of manager at all times basically, but you are not paid as one.
    - Oh, real managers? Yea, they don't care about the employees or customers needs so why even have them?
    - Many times you will be scheduled to leave at one time, and no one will let you know until 30 minutes after your shift was to end that your replacement called out. While it can be nice to get over time pay, what about your life outside of work?
    - The turn over rate is insane, and many new employees are stupid and un-experienced.
    - Management dosen't know what's going on ever.
    - The raises are pathetic.
    - The overall company morale is pathetic.
    - Training? What training?
    - Favoritism... yes... there is a lot of that.
    - Apparently sexual harassment is okay by this company.
    - When an employee dose a good job no one seems to care.
    - When an employee dose a bad job no one seems to care.
    - Management can be very critical of employees despite never giving them the tools, advice, or guidance to succeed at their job.
    - There is no chance for growth.

    Advice to ManagementAdvice

    - Learn how to do your job.
    - Pay more if you want each of your employees to run your stores with no supervision.
    - Actually care about who you hire.
    - If you're a manager... act like it.
    - Let your employees know when they are doing a good or bad job.
    - Quit the favoritism.
    - Learn how to actually run a company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Just a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at Travel Traders full-time for more than a year

    Pros

    flexible schedule
    friendly people
    pretty environment
    discount in shops
    good starting pay for retail

    Cons

    managers have no interest in solving issues
    new associates are given more hours than associates who have been with the company fora long time
    stuck in shop alone for hours never seeing or being able to reach a supervisor
    can be a great associate or not so great and treated the same
    new people are put in shops with little to no training and associates are expected to make them fully trained
    registers are ancient, paperwork excessive
    no raises or reviews
    have to walk a lot and stand with limited breaks

    Advice to ManagementAdvice

    update your systems
    reward your good associates
    look into why there is such high turnover, the hiring in general
    think about a 401k

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Needs an overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at Travel Traders full-time for more than a year

    Pros

    - Time off is very easy to come by; most request are put through

    Cons

    - Lack of training of new associates (constant turnover)
    - Lack of communications among associates and supervisors
    - Lack of cash incentive/benefits
    - Shady management
    - Low morale

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Not bad for part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Travel Traders part-time for more than a year

    Pros

    Flexible schedule if you have a good manager , Good hours , Closed at 10pm. Located within Hotel , safe, half days on holidays

    Cons

    Working alone , health insurance not convenient for part-time associate

    Recommends
    Neutral Outlook
  9. 2 people found this helpful  

    Think Twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travel Traders part-time

    Pros

    Very lenient on clothing worn to work
    Nice discount on products.

    Cons

    Management needs to be more onsite
    Low moral among current employees
    Have to call offsite to get answers to everyday questions especially tech questions.

    Advice to ManagementAdvice

    Pay close attention to operations manager on site and then turnover will be lessened.
    Reward those who work hard and use their time wisely, but aren't considered "cool".

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    It was a demanding and very time/life consuming job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Area Manager  in  Boston, MA
    Current Employee - Area Manager in Boston, MA

    I have been working at Travel Traders

    Pros

    Lots of autonomy, had the opportunity of working with only monthly visits from the boss. Skill level grew in some areas. Good Boss.

    Cons

    Technologically antiquated. They don't use computers, only fax machines. Paper work needlessly intense. They don't listen to employees from ways to improve business. Employees are not valued or compensated fairly.

    Advice to ManagementAdvice

    Get computers. Value your employees. It is easier and cheaper to keep employees than constantly train new ones.

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