TravelCenters of America Reviews

Former Employee – worked at TravelCenters of America full-time for more than 7 years

Pros – Willing to work with employees

Cons – Not enough warehouse space ib shop

Advice to Senior Management – Keep up with your growth and improvements

Yes, I would recommend this company to a friend

Former Employee – worked at TravelCenters of America full-time for more than 10 years

Pros – The people and the comradely.

Cons – Went from a caring, employee oriented company that concentrated on the bottom line while respecting and treating employees well to a company that only is interested in the bottom line. Employees were not considered the most important asset of the company any longer. All the compensation is at the top, over paid, and not willing to share fairly.

Advice to Senior Management – Respect and listen to your employees. Turn around and look what you have done and correct it. Your retail establishments are suffering, and it is not a friendly place to visit because your employees are looking for other jobs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at TravelCenters of America part-time for more than 3 years

Pros – 401K plan was okay. That was really the only thing good about my experience with this company.

Cons – Made us pay for meals, limited hours, took away any raises. They also did not respect their workers, we were constantly yelled at on every visit and had no job security.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at TravelCenters of America part-time for more than a year

Pros – The employees are awsome. the money can be good (if we have buisness). flexible, you can transfer any where in the company

Cons – after working for a year and a half full time they tell you they have to cut your hours to part time when its not my fault we are slow and had to cut labor. you need customers to make the company gain and where i work there is no advertisment.. mostly truck driver traffic. not may locals.

Advice to Senior Management – interact with customers more! Dont let the full time employee that is stealing work full time while all the honest/good ones get there hours cut.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at TravelCenters of America full-time for less than a year

Pros – Decent benefits, other than that nothing

Cons – They will expect you to have no family life whatsoever, and will make you work 18 hour shifts when there profits arent there. Also they will throw you into a site that hasnt seen a profit in years and expect you to change that immediately.

Advice to Senior Management – Be truthful to applicants when hiring, make sure they know the time commitment that is needed

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at TravelCenters of America full-time for more than a year

Pros – Fun work place. Most employees really care about guests and try to make the customers experience as enjoyable as possible.

Cons – Bad management backed by a corporate group who doesnt seem to care how the employees are being treated. Workload and time consumation gets bigger and heavier and there is no compensation for us.

Advice to Senior Management – Pay more attention to the employees. The happier we are the more we can do for the guests. A bigger menu takes more space in kitchen and more time to make. We are being pushed to our limits.

No, I would not recommend this company to a friend

Current Employee – been working at TravelCenters of America full-time for more than a year

Pros – Working with different somewhat up to date technology. It's a steady paycheck.

Cons – Having to deal with truck drivers. " the worst humans on the planet" Upper management turns over a lot and they all want to change things for the sake of change no matter how trivial a task.

Advice to Senior Management – Back up your employees. The front line is who drives the business. You can not lead from the back.

Current Employee – been working at TravelCenters of America full-time for more than 7 years

Pros – Stable work environment. Overall positive business outlook. Onsite fitness center.

Cons – No opportunity for advancement - good old boys at the top. No career path or training available at the corporate level. Below average pay for the area and industry. No 401k match! Poor medical / dental / vision benefits, and getting worse every year.

Advice to Senior Management – Listen to your employees, your strongest asset.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at TravelCenters of America

Pros – My TA has very good to me. I have had to take off work when my mom passed last September.(She was also a TA employee.) I also had to take off work due to medical reason ,Then time off for family problems. All together I cannot ask to have a better employer I have had nothing but good feelings for my empoyment with TA . I enjoy my job and look forward to work my shift s and keep my customers happy and coming back

Cons – NON Honesty people no place is perfect and the dishonest person or persons will someday slip and be caught. Until this happens I will be very careful to do my work and check twice as my shift ends and my paperwork and mokies are properly put where they belong.

Advice to Senior Management – Keep doing what you are doing now. and be nice to your employees ,It is nice because I feel my management team treats everyone equal, not like they are above us our TA managers work along beside us and help us out alot, not like some places where management think they are better then those in lower positions.
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Yes, I would recommend this company to a friend

Former Employee – worked at TravelCenters of America

Pros – Great benefits, insurance wise. Most of the employees are great.

Cons – Only way to move up is if you are friends with the manager. Has nothing to do with how you do your job. If you are bad at your job and you are the "ears" of the shop, you will always have a job here. Constantly hiring more and more technicians when the ones that are there are already watching the cobwebs grow in the shop bays. *Mechanics here work on all commission. Standing around doesnt make them any money*

Advice to Senior Management – I would suggest better managers that do not pick favorites. Just because you like an employee does not mean they do their job better than the employee you dont really see/talk to. (due to being on another shift)

No, I would not recommend this company to a friend