TravelClick Reviews

Updated October 29, 2014
Updated October 29, 2014
98 Reviews
2.3
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TravelClick CEO Larry Kutscher
Larry Kutscher
73 Ratings

Review Highlights

Pros
  • Work from home 2 days a week in Houston office and 1 day a week in Chicago (in 5 reviews)

  • The best part of working here is getting to know to know the people that work there (in 3 reviews)


Cons
  • There is no work life balance for anyone who is not on the senior management team (in 15 reviews)

  • No work/life balance, expect to be called at all hours, every day, with no regard or consideration (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lack of Training - High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TravelClick full-time (more than an year)

    Pros

    I LOVE the people I work with and the open door policy facilitated by top management

    Cons

    There is very little training especially if you start anytime in Q4. Management is constantly moving around and shifting into new roles that were just "created" even when a new company just eliminated 150+ jobs. No Communication across teams so expect some miscommunication and prepare for upset clients.

    Advice to ManagementAdvice

    Train your team with an official schedule - don't just forget about them because it starts to get busy.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales in Orland Park, IL
    Former Employee - Director of Sales in Orland Park, IL

    I worked at TravelClick full-time (more than 5 years)

    Pros

    Friendly people. Training flexible hours

    Cons

    Work life balance is hard to find. Mgmt works nonstop.

    Advice to ManagementAdvice

    Listen to the little people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TravelClick

    Pros

    even in an environment of mistrust and fear, most people are plesent to work with

    Cons

    Upper management suck. No leadership. Blind leading the blind

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Unhappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at TravelClick full-time

    Pros

    Best part of working there are the people that work there.

    Cons

    Over worked and under paid. If you are not a manager, you have no "extras". You cannot look forward to an increase. As their increases are only 2%.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    TravelClick has grown 300% in the past three years, and even with that rapid growth it was exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TravelClick full-time (more than 5 years)

    Pros

    This is as transparent a company as you will get. from the CEO on down everyone knows what is going on.

    Cons

    Having said that, there is a new Ownership at TravelClick and as soon as they took over, they eliminated 120+ positions. Not sure how the new ownership group will handle the company...

    Advice to ManagementAdvice

    TravelClick has grown to be the Global leader in the cloud based revenue generating solutions in the Hospitality Industry because of its people and what they represent to their clients. Please don't change that chemistry.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Poorly run operation. Employees are expected to give quick, half-assed answers without enough research time expended.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unknown in Schaumburg, IL
    Current Employee - Unknown in Schaumburg, IL

    I have been working at TravelClick as a contractor (less than an year)

    Pros

    Chance to learn a little bit of the worldwide hotel rental environment.

    Cons

    Extremely poor training. No continued training. Management and other employees treat contractors and new hires with arrogance and disrespect. Feels like you are an outsider.

    Advice to ManagementAdvice

    Wake up and smell the coffee. Pay attention to your contractors and new hires. Give them all the tools they need to succeed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Rotting out from the inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TravelClick full-time

    Pros

    No consequences. You can be as inept, archaic, or lazy as you want and there's little to no repercussions.

    Cons

    No respect, no leadership from the leadership team, CEO who is completely short-term profit driven has failed to invest properly in infrastructure while growing sales at astronomical levels for years on end. 120% turnover in infrastructure group in less than 6 months. No work/life balance, expect to be called at all hours, every day, with no regard or consideration. Expect to find out about planned outages and that you are a key component 5 minutes before the event. Expect to attempt the same outage multiple times because testing and QA is not in the lexicon, not that there is a lexicon, that would be the non-existent documentation

    Advice to ManagementAdvice

    Understand that a Software as a Service company requires Software to sell, AND infrastructure to provide the Service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    All my coworkers and management were the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TravelClick full-time

    Pros

    Most of my experience came from my six yeas there.

    Cons

    Low Pay no room for advancement.

    Recommends
    Disapproves of CEO
  10. 1 person found this helpful  

    Burnout City

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TravelClick full-time (more than 3 years)

    Pros

    Unlike some of my colleagues, I get paid a decent wage
    Great co-workers

    Cons

    No work/life balance
    Complete disrespect from upper management
    Unreasonable expectations
    Outsourcing nearly all of technology
    All technology decisions are made in an upper management vacuum, no room for input
    Employees treated as drunken slave monkeys that can be easily replaced
    New ruthless VC owners only care about making a quick buck

    Advice to ManagementAdvice

    Your employees aren't morons. Stop treating them as such.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Technology company that is well recognized within the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TravelClick

    Pros

    International company that offers opportunity for advancement, must be willing to stay connected 24/7, good benefits, and competitive salaries. Business Intelligence products offer viable solutions for hoteliers to understand market conditions and revenue growth opportunities.

    Cons

    Focus seemed to be more on advancement of senior management instead of imporving products and customer service. Reputation within the hospitality industry continues to decline year over year.

    Advice to ManagementAdvice

    Focus on innovative technology that will keep up with the constant changes within the hospitality industry.

    Recommends
    Neutral Outlook
    No opinion of CEO

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