Travelers Companies

  www.travelers.com
  www.travelers.com

Travelers Companies Reviews in Alpharetta, GA

Updated December 11, 2014
Updated December 11, 2014
722 Reviews
3.4
722 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
470 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA

    I have been working at Travelers Companies

    Pros

    Flexible, benefits, management, salary and employees.

    Cons

    No holiday parties offsite and too many meetings.

    Advice to ManagementAdvice

    Continue being flexible.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    This is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Analyst in Alpharetta, GA
    Former Employee - Claim Analyst in Alpharetta, GA

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    Great team based atmosphere and diverse.

    Cons

    A limitless difficult to get a raise at times......always aim exceed to succeed!

    Advice to ManagementAdvice

    Should give more credit where due and find out where great suggestions are derived from....i.e (subordinates).

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great people great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Intern in Alpharetta, GA
    Former Employee - Underwriting Intern in Alpharetta, GA

    I worked at Travelers Companies as an intern (less than an year)

    Pros

    Everyone is friendly and willing too help.

    Cons

    Very conservative in nature which can be a good and bad thing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great people & benefits but at a price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Alpharetta, GA
    Former Employee - Account Manager in Alpharetta, GA

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    The people at Travelers are great. While I worked there I saw a lot of teaming to get the job done. The benefits are very good.

    Cons

    Performance expectations are extremely high. It is almost impossible to get a promotion unless you are "married" to your job, unless you are liked by upper management. The workload is generally too much for one person to get the tasks accomplished in the time frames established by the company, especially if you are an hourly employee. The constant meetings do not help & the stress level among many employees is extremely high.

    Advice to ManagementAdvice

    Start giving yearly raises based on merit so that employees aren't wondering when & if they will get a raise. Hire more employees to spread the workload to a manageable level. Don't base staffing on what you think may happen next year. I've seen people released due to anticipated staffing needs & then called back months later. Lower your expectations of your people so that they can have a life outside work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    should've stayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Alpharetta, GA
    Former Employee - Claims Representative in Alpharetta, GA

    I worked at Travelers Companies full-time

    Pros

    -lots of room for growth
    -great pay
    -paid overtime for adjusters
    -training is excellent
    -benefits are cheap
    -rolling PTO

    Cons

    -metrics will drive you crazy
    -customers will drive you crazy

    Advice to ManagementAdvice

    get rid of the customer service surveys. no customer is going to be happy with an auto claim.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Big strong company doesn't equate to job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Control in Alpharetta, GA
    Former Employee - Risk Control in Alpharetta, GA

    I worked at Travelers Companies full-time (more than an year)

    Pros

    Good culture, good people, strong company.

    Cons

    Only a few bonuses given to small portion of consultants as opposed to each of the top performers receiving incremental amounts. Why the distrust with telecommuting? - just about every insurance company lets their consultants work from home.

    Advice to ManagementAdvice

    Don't furlough based strictly on seniority, some of the hardest workers and the young energetic ones.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    As with any huge organization, a lot of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Travelers Companies

    Pros

    compensation is fair compared to the competitors

    Cons

    Only as good as your immediate supervisor

    Advice to ManagementAdvice

    be more selective in hiriing unit managers

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Great company but running scared in PL & doing some stupid things with agents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Insurance Sales Executive in Alpharetta, GA
    Current Employee - Personal Insurance Sales Executive in Alpharetta, GA

    I have been working at Travelers Companies

    Pros

    Increasing investment in drect is probably the right choice but upsetting their agency plant

    Cons

    HR runs PL these days & the company currently takes stack ranking to the nth degree - very negative place to work in the past 2 years.

    Advice to ManagementAdvice

    Dial back the HR role

    Recommends
    Approves of CEO
  10.  

    Former employee with an objective opinion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA

    I have been working at Travelers Companies

    Pros

    Travelers offers competitive pay and job security. Travelers is also a great place to work because of the people. It was rare, if it happened at all, that people lost their jobs at Travelers. Job security allows people to focus on their task rather than worry if they will be given a box and a pink slip.

    Cons

    One downside is that Travelers will probably never be the forerunner of the insurance industry. Management heavy like most large companies.

    Advice to ManagementAdvice

    Need to have some cutbacks in your area.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Travelers Gives You No Reason to Travel Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Risk Control Consultant in Alpharetta, GA
    Current Employee - Risk Control Consultant in Alpharetta, GA

    I have been working at Travelers Companies

    Pros

    Compensation for job well done. Not every one of my peers automatically receives a bonus - those just doing their job, doing the minimum do not necessarily receive a bonus like other insurance companies that I have worked for. This is also a very strong company financially. I rarely hear anyone complain about the compnay, Morale is very high, great people to work with!

    Cons

    Opportunities for growth, though that does not matter to me that much. I am not interested in a promotion as much as good compensation for a job well done.

    Advice to ManagementAdvice

    To remember that top performers need to be duly compensated so they never feel reason to look around for another job,

    Recommends
    No opinion of CEO

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