Travelers Companies

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Travelers Companies Reviews in Alpharetta, GA

656 Reviews

3.3
656 Reviews
Rating Trends

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Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
433 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 40 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 42 reviews)


Cons
  • There is no work life balance, although they continually stress that it exists (in 27 reviews)

  • Micromanage, no work life balance, ridiculous work load (in 10 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    should've stayed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative  in  Alpharetta, GA
    Former Employee - Claims Representative in Alpharetta, GA

    Pros

    -lots of room for growth
    -great pay
    -paid overtime for adjusters
    -training is excellent
    -benefits are cheap
    -rolling PTO

    Cons

    -metrics will drive you crazy
    -customers will drive you crazy

    Advice to ManagementAdvice

    get rid of the customer service surveys. no customer is going to be happy with an auto claim.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Big strong company doesn't equate to job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Control  in  Alpharetta, GA
    Former Employee - Risk Control in Alpharetta, GA

    Pros

    Good culture, good people, strong company.

    Cons

    Only a few bonuses given to small portion of consultants as opposed to each of the top performers receiving incremental amounts. Why the distrust with telecommuting? - just about every insurance company lets their consultants work from home.

    Advice to ManagementAdvice

    Don't furlough based strictly on seniority, some of the hardest workers and the young energetic ones.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    As with any huge organization, a lot of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    Pros

    compensation is fair compared to the competitors

    Cons

    Only as good as your immediate supervisor

    Advice to ManagementAdvice

    be more selective in hiriing unit managers

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Great company but running scared in PL & doing some stupid things with agents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Insurance Sales Exec  in  Alpharetta, GA
    Current Employee - Personal Insurance Sales Exec in Alpharetta, GA

    Pros

    Increasing investment in drect is probably the right choice but upsetting their agency plant

    Cons

    HR runs PL these days & the company currently takes stack ranking to the nth degree - very negative place to work in the past 2 years.

    Advice to ManagementAdvice

    Dial back the HR role

    Recommends
    Approves of CEO
  6.  

    Former employee with an objective opinion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA

    Pros

    Travelers offers competitive pay and job security. Travelers is also a great place to work because of the people. It was rare, if it happened at all, that people lost their jobs at Travelers. Job security allows people to focus on their task rather than worry if they will be given a box and a pink slip.

    Cons

    One downside is that Travelers will probably never be the forerunner of the insurance industry. Management heavy like most large companies.

    Advice to ManagementAdvice

    Need to have some cutbacks in your area.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Travelers Gives You No Reason to Travel Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Risk Control Consultant  in  Alpharetta, GA
    Current Employee - Risk Control Consultant in Alpharetta, GA

    Pros

    Compensation for job well done. Not every one of my peers automatically receives a bonus - those just doing their job, doing the minimum do not necessarily receive a bonus like other insurance companies that I have worked for. This is also a very strong company financially. I rarely hear anyone complain about the compnay, Morale is very high, great people to work with!

    Cons

    Opportunities for growth, though that does not matter to me that much. I am not interested in a promotion as much as good compensation for a job well done.

    Advice to ManagementAdvice

    To remember that top performers need to be duly compensated so they never feel reason to look around for another job,

    Recommends
    No opinion of CEO

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