Travelers Companies Reviews

I have been working at Travelers Companies full-time for more than 10 years

Pros – Good opportunity for new college graduates. Ability to learn, develop skills and career progression.
Numerous opportunities in the Field Office and the Home Office for a variety of disciplines within the Insurance industry.

Cons – Little opportunity for seasoned, well educated employees to impact strategy. Lack of career path/ movement at the 10+ years experience level.

Advice to Senior Management – Better utilize the skill sets of employees to implement strategies. A lot of talent is being underutilized or is not well positioned to support managers. Mangers lacking the experience or background would be well served to have more seasoned members to support their teams.

Yes, I would recommend this company to a friend

I have been working at Travelers Companies full-time for more than 3 years

Pros – Pro Active towards the insurance industry. Innovative in products. Outstanding Risk Management. Claims Professionals have received endorsements from clients, claimants, attorneys, and auto industry specialists. Provides outstanding employee benefits.

Cons – Salaries tend to be on the lower pay scale and bonus structure in service and sales is sporadic & criteria changes constantly. Service representatives & Sales Agents training is outstanding. Systems are older and difficult to function effectively with times required. Call Center time structures are inconsistent and unrealistic for amount of data and needs being handled for clients as well as for agents.

– I'm optimistic about the outlook for this company

I have been working at Travelers Companies full-time for more than 3 years

Pros – The company wants its employees to do the right thing. Good opportunities for professional development. Commitment to diversity.

Cons – Difficult to advance because of politics.

Advice to Senior Management – Walk the walk. If you want to keep women and minorities, give them the opportunities to advance. Don't just talk about it.

– I'm optimistic about the outlook for this company

I worked at Travelers Companies full-time

Pros – Travelers is a very conservative and financially stable company. The pay scale is competitive with other carriers.

Cons – Much of the upper and middle management of this company makes so many decisions based on their perceptions of someone. And most of the time their perception is very far from the truth. For example, I had an employee on final warning for job performance and when they decided to open another office, they promoted him to a manager. I have seen this type of behavior over and over. And reverse descrimination is another problem. They will tell you to hire someone because of their nationality or gender, even if you have 3 or 4 other candidates that are better qualified and have more potential. People are selected for leadership programs in this same manner.

Advice to Senior Management – Survey your employees on what is really happening at the field office level and do so without fear of retaliation for expressing their concerns. There are so many inefficiencies in the field that are driven by field and regional management most of which have no idea of what it takes to do the job in the trenches. Do a better job of getting the right people in the seats to do the work. Take a more proactive stance at getting rid of the poor performers. It should not take 2 years to terminate someone that has not been doing their job for the past 5 years just because they are a long-term employee and/or a minority.

No, I would not recommend this company to a friend

I have been working at Travelers Companies full-time for less than a year

Pros – - Great People
- Great Culture
- Great Training
- Decent Hours

Cons – - Large Company
- Red Tape
- Limited Opportunities w/in Business Segments

Advice to Senior Management – Do not deviate from the company culture

– I'm optimistic about the outlook for this company

I have been working at Travelers Companies full-time for more than 8 years

Pros – It is a solid stable company that treats its employees adequately. They train their employees very well and invest a lot into your on-the-job education. There are upward mobiilty opportunities and it is an industry leader.

Cons – Micromanagement can be an issue at times. The company thinks that it can't be touched by outside competition, creating a cocky environment. Downsizing of cubicles and office space is an issue

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Travelers Companies full-time for more than 7 years

Pros – good solid company with conservative approach to investments. This results in a slow and steady approach.

Cons – Slow on the uptake of new ideas and opportunities, a little behind the time when it comes to appreciation for the latest technology, latest process controls, etc. Introduction of new ideas and concepts not entertained unless sponsored at a senior level. This is probably not uncommon for large companies, but certainly will not make this an environment able to compete for top talent willing to relocate to smaller companies looking for creative thinkers. This also results in a risk averse environment.

Advice to Senior Management – External hires into leadership positions as well as clear identification of a "select few" for the internal movement makes it difficult for others to understand their career opportunities.

Yes, I would recommend this company to a friend

I have been working at Travelers Companies full-time for more than 10 years

Pros – Good benefits. Fortune 200 company. Nice people who are loyal to the company

Cons – No work life balance. Travelers is a good company to work for but yet you get caught up in working hard for a possible bonus only to find out you aren't getting one! You could sit in the same position for years and thats a okay with management.

Advice to Senior Management – Employees matter! Work harder to make everyone feel like you appreciate what they contribute and it doesn't have to always be in the form of money but even a simple kudos you are doing great. Keep yp the good work. That goes a long way.

I worked at Travelers Companies full-time for more than 7 years

Pros – Excellent place to grow your career.

Cons – Lengthy interview/decision making process. Far too consensus driven at time.

Yes, I would recommend this company to a friend

I have been working at Travelers Companies full-time for more than 7 years

Pros – It's possible to do very well here if you work hard and take your responsibilities seriously. Dedication is noticed and there are opportunities to rise fast in the right areas.

Cons – Travelers is a conservative company with old school values. Many processes, from recruitment to getting approval on specifications, are still very informal. Sometimes it takes a lot of relationship building and perseverance to get things done. You need to be a self-starter on day one – there’s no hand-holding. They expect a full days work and then some if needed.

Advice to Senior Management – There been a major surge in project management hirings as of late. So much that some projects have two or three of them. A better investment would be in quality management; developing a framework for reducing errors and mistakes at the project level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company