Travelers Companies Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 281 ratings Employees say it's "OK" |
CEO Rating
Based on 197 ratings
Chairman & CEO |
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Pros
Compensation is significantly higher compared to the average in the industry.
There is also a great sense of stability as there is huge demand for Travelers' products.
The ability to learn new departments since the company encourages lateral movements.
Not exposed to the credit risks faced by other financial institutions that are similar in size.
Cons
Along with the generous compensation comes exceedingly high and difficult expectations. Goals in the performance reviews are attainable but get ready to put the time in. Many people never leave because they enjoy working here-- this makes it difficult to climb the ladder.
Advice to Senior Management
1) Keep it up, I feel confident working here.
2) I know that this is a conservative company but it wouldn't hurt to have more commercials and advertisements like our peers.
Pros
The people at Travelers are wonderful. No one hesitates to drop their work to help others, even if they are not on the same team or division. It always felt like a community environment than co-workers.
Cons
Seeing how it is generally a conservative company, ideas that are "outside the box" tend to not be very receptive, especially with people who have been in the company for a long time.
Advice to Senior Management
Increase marketing because the brand awareness is not there, even though it is such a great company that offers great products.
Pros
This was a great opportunity to earn good money and to learn very much about insurance, writing building damage estimates, and building construction techniques. Most of my coworkers were very helpful and friendly. The job required substantial travel so this was also a great chance to collect hotel points, airline miles, and rental car points. The training offered at this company is excellent and continual.
Cons
Working on an insurance catastrophe team requires long hours every day away from home for weeks (or months) at a time. It can be difficult to be away from home for so long. The job stress could be very high sometimes. Avoid this job if you're afraid of heights (or if you're unwilling to face your fear of heights). Hail storms and windstorms are common types of catastrophes so looking at roof damage is a daily job requirement.
Advice to Senior Management
No advice. I enjoyed my time on the catastrophe team and I felt appreciated and valued by management.
Pros
4 weeks paid vacation, affordable great benefits, positive work environment.
Cons
Hard to advance to other careers within Travelers. Micro managed on how time is used. Always have to watch what is said and done because big brother is watching every move made. In the sales department, it seems that calls are routed to select individuals, while the majority receive really bad calls with less opportunity to sell and bonus. Also different tiers where top performers receive more calls than others. The playing field is not the same for all which is wrong from an ethical standpoint and decreases morale for many of the sales rep's.
Advice to Senior Management
Half of you do not have any sales experience & the one's that do need to stop pushing us to sell on value when we are $1k higher a year. No one cares about value with the bad economical times. If we want to provide value, lets make our product affordable and stop being so greedy.
Pros
compensation, expertise, management, work life balance
Cons
cheap in silly catergories such as no water or coffee provided. Drama queens exist
Pros
The culture at Travelers is very consistent and stable. There are many people who have been there 30+ years. The Benefits are excellent (Pension + 401k + health/dental/vision + bonus + stock options). Vacation is 20 days minimum with option of buying 5 and it increases as you are there longer.
Cons
Travelers is doing a lot off-shoring of Technical Jobs, which hurts the company internally. There is not enough emphasis on internal training.
Advice to Senior Management
The company as a hoe should actively promote knowledge exchange, such as cross training and job rotations. For example send people to train for another position and then place them in that position.
Pros
- Good training programs for entry-level employees after college
- Conservative senior management team with high integrity
- Strong balance sheet compared to peers
- Interesting business across many different industry sectors and types of insurance products
Cons
- Lack of long-term vision
- U.S. centric company
- Complicated systems and processes as a result of growth through acquisition
- Culture tends to be hierarchical and risk-averse
Advice to Senior Management
Develop a long-term vision for the business. Having a longer-term vision will help justify investments in new processes, talent, operations, products and markets as a platform for future profitable growth.
Pros
Starting salary was competitive. Coworkers were nice.
Cons
Starting salary was competitive however raises were only given to a select few. Top office performer was not given a raise or bonus. Management plays favorites and does not try to help those who are struggling. Training was not adequate to perform the job.
Pros
Work environment tends to be fairly laid back
You can run some projects independently
The business leaders are great to work with
Cons
Sometimes management can be heavy handed
Some of the systems are aging and need replacement
Many people just work 9-5 and call it quits when the day is done
Advice to Senior Management
There were some management changes immediately after I left, if I had known those changes were coming I probably would not have left
Pros
Very good for flexible hours
Cons
In the field very limited advancement opportunities
Advice to Senior Management
Createa path for field employees to advance.



