Travelers Companies
3.3 of 5 620 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.3 620 reviews

                             

80% Approve of the CEO

Travelers Companies Chairman & CEO Jay S. Fishman

Jay S. Fishman

(409 ratings)

61% of employees recommend this company to a friend
620 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Most (though not all) managers are supportive of the HR line on work/life balance"
    in 39 reviews
  • "Great Benefits / Salary is at upper end for most all adjusting jobs"
    in 38 reviews
Cons:
  • "Work/life balance for already overworked adjusters & managers proves difficult"
    in 25 reviews
  • "Little advice from senior management in direction of company"
    in 19 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Disengaged

    Underwriter (Current Employee)

    ProsGreat time off
    Work life balance

    ConsManagement not in touch
    Advancement is slow

    Advice to Senior ManagementMake best decisions for the company, not decisions to save face

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    ''Burned out' Claims adjuster

    Claims Adjuster (Former Employee)
    Tampa, FL

    ProsGreat benefits, PTO and training . Great co-workers; everyone works together to help each other and most are very dedicated to the quality of the work they complete. The Unit managers are very willing to assist their team members when needed, but are often so very busy that they are not available. Not micromanaged, allowed to work independently.

    ConsUnmanageable workload. Extremely stressful as employees resign and company chooses not to hire new employees to replace them, doubling the workload of current employees.

    Advice to Senior ManagementDon't risk the loss of dedicated, quality employees because they become burned out from an unmanageable workload.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    2 people found this helpful  

    Great place to work if you can adapt to the culture

    Account Executive (Current Employee)
    Saint Paul, MN

    ProsGood pay and benefits. You start out with 20 vacation days. Most (though not all) managers are supportive of the HR line on work/life balance. Upper management generally seems to make decisions thoughtfully and not change course overly frequently.

    ConsVery corporate atmosphere. Any innovation or upgrade will take three times longer than it should, primarily because of an older workforce that doesn't adapt well. Technology is very dated (upgrade to Windows 7 came in 2013, prior to that everyone used XP).

    Advice to Senior ManagementManaging to the lowest common denominator leaves your best performers bored and underappreciated.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Wonderful environment for professionals of all ages

    Anonymous Employee (Current Employee)

    Proseveryone is extremely kind. HR does a great job of bringing together amicable individuals.
    advancement opportunities exist laterally and vertically

    Consnot easy to move into actuarial dept

    Advice to Senior Managementmore sensitivity with layoffs

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Sound company with a healthy work environment

    Director (Current Employee)
    Hartford, CT

    ProsLarge organization with good P&C insurance products and sound business practices. Good work environment with employees motivated and working towards a common goal. Employee friendly policies. Strong community relations

    ConsSlow to adopt new platforms and technologies.

    Advice to Senior ManagementStreamlining management structure can save costs for the organization while empowering employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It's been a really good company to work for until recently

    Auto Appraiser (Current Employee)

    ProsGreat pay and benefits, solid company with a good reputation, good products, lots of opportunities if your work at a regional office or headquarters

    ConsI'm a field employee so no opportunity for advancement, they are currently downsizing the appraisal staff, some decisions appear to be made in the interest of cost savings at the expense of employees and customers

    Advice to Senior ManagementHave enough staff to deliver on your promise to the customers, don't try to operate with a super lean staff

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great people...great start...very corporate mentality

    Underwriter (Current Employee)
    Spokane, WA

    ProsGet to work with great people. Make a difference and develop strong relationships with agents. Feel empowered to make a difference internally for company. Great benefits and PTO.

    ConsRaises are 3% max unless you get a promotion. Asked to do many different jobs without compensation. Mangers are delivery boys and rarely go to bat for the employees. Very statistically micromanaged. Call center atmosphere. Bonuses can difficult to achieve and unrealistic depending on the department.

    Advice to Senior ManagementDon't micromanage as it hinders thinking for yourself and going the extra mile and rewards be just a processor. Raises should be more based on contribution and quality versus tenure.

    Yes, I would recommend this company to a friend

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    Great Opportunity

    Anonymous Employee (Current Employee)

    ProsAdvancement through career; transition into other departments.

    ConsI do not have any cons with the company

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    Workers's comp. adjuster

    Anonymous Employee (Former Employee)

    ProsEasy work and good benefits.

    ConsTerrible management team. Too childish, preferential treatment for management's pet.

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great company to work for.

    Anonymous Employee (Current Employee)

    ProsLeadership that values the employees.

    ConsNot uncommon to be asked to give more time.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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