Travelers Companies Reviews

Updated April 17, 2015
163 reviews filtered by
  • Hartford, CT
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3.8
163 Reviews
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Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
121 Ratings

163 Employee Reviews

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  1. Senior Actuarial Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Assistant in Hartford, CT
    Current Employee - Senior Actuarial Assistant in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunities since Travelers is a multi-line insurer. Excellent work/study program. Great ability to network given the large amount of actuaries employed. Actuarial community is extremely tight knit. Pay is good for the area.

    Cons

    Exam raises are not on par with other major carriers. Lots of older actuaries and extensive reporting layers in the Business Insurance areas. Hartford isn't a desirable city.

    Advice to Management

    Senior Management is doing an excellent job. Actuarial management could re-evaluate exam raise program.

  2. Great company

    Current Employee - Director in Hartford, CT
    Current Employee - Director in Hartford, CT

    I have been working at Travelers Companies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance
    Treat employees well
    Treat customers well

    Cons

    Bureaucracy can make things difficult

  3. Excellent company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Product Manager in Hartford, CT
    Current Employee - Claim Product Manager in Hartford, CT

    I have been working at Travelers Companies

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Employee centric with great opportunities for career growth

    Cons

    Salaries are below competitors

    Advice to Management

    Competitive salaries to retain loyal and high performance employees

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  5. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuary in Hartford, CT
    Former Employee - Actuary in Hartford, CT

    I worked at Travelers Companies full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits and great work environment. Loved going into work everyday. I enjoyed working with others and benefits were substantially better than competitors.

    Cons

    Office space can be small at times but overall no major complaints. Large amounts of traffic getting to and from work.

    Advice to Management

    Always give credit to everyone even the lowest people. If they do they work always show them they can move up.

  6. Good place to work in regards to salary, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Hartford, CT
    Former Employee - Account Manager in Hartford, CT

    I worked at Travelers Companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay with solid benefits including matched 401K.

    Cons

    Poor management. Office politics is an internal problem.

    Advice to Management

    Care more about your employees. Management needs better training in order to keep talent. Many of the best employees have left the company due to the low quality of treatment.

  7. Helpful (1)

    Great collaborative culture. Lots of opportunity to move around the organization. Quite resistant to change, however.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Operations Leadership Development Program in Hartford, CT
    Former Employee - Insurance Operations Leadership Development Program in Hartford, CT

    I worked at Travelers Companies full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travelers has a high performing culture that manages to stay very collaborative as opposed to adversarial. Depends on the manager obviously, but I noticed generally positive manger-employee relationships where everyone was respected and their opinions valued/considered.

    Lateral movement seems to be supported and encouraged, so there's a lot of opportunity to try out different roles across the organization. If you're anywhere along the path of corporate leadership, you should expect to take on 2-3 lateral assignments before moving up in the organization.

    I was part of a Leadership Development Program and those especially give you great exposure across the org and allow you to work on some cool projects. I highly recommend these programs to college grads.

    Note: I left the organization to pursue a graduate degree.

    Cons

    As with many big organizations, the place is very resistant to change. Innovation is often lost, never making it past the middle-management level. If new ideas do make the journey from individual contributor to senior management, they are often diluted and seen as too risky by management.

    Also, though collaboration is a good thing, I noticed a few situations where a seemingly insignificant decision took several meetings worth of leadership discussion because no one would make a decision without consensus.

    Finally, the organization is extremely siloed, and so redundancy and inefficiency runs rampant.

    Advice to Management

    Be a little more open to change. I get that an insurance company is risk averse. But to throw 100 lawyers at every business decision and have them take it apart and dilute it makes for an extremely slow moving organization that inevitably will fall behind those competitors who take risks.

  8. Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Controls in Hartford, CT
    Former Employee - Financial Controls in Hartford, CT

    I worked at Travelers Companies full-time (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong company, competitive salary, good benefits and vacation days, good training, decent co-workers, work/life balance.

    Cons

    Some departments are very micromanaged, suspicious management, lack of communication which results in staff hearing about things from other departments rather than their management team.

    Advice to Management

    Have a little more trust in your staff. Not everyone is out to get you.

  9. Great company to work with

    Current Employee - Solution Architect in Hartford, CT
    Current Employee - Solution Architect in Hartford, CT

    I have been working at Travelers Companies

    Pros

    a great employee friendly to work with

    Cons

    You have to keep yourself updated always in terms of technology.

  10. Helpful (1)

    Travelers is a hard working, stringent, productive, profitable company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Hartford, CT
    Current Employee - Senior Business Systems Analyst in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong, winning attitude and work ethics, engaging the brightest people in the industry.

    Cons

    Tight and very demanding deadlines, very high expectations, very old school regarding working from home/remotely, not a lot of work life balance.

    Advice to Management

    Adjust environment to be have more flexible work schedules/wfh options to help employees with families obtain a better work/life balance.

  11. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Workforce Specialist in Hartford, CT
    Current Employee - Senior Workforce Specialist in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Reasonable pay. 5% 401 k match

    Cons

    Moved to a 365/24/7 model

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