Travelers Companies

  www.travelers.com
  www.travelers.com

Travelers Companies Reviews in Los Angeles, CA

Updated December 17, 2014
Updated December 17, 2014
728 Reviews
3.5
728 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
473 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Cool Sophomore Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bond and Financial Products Intern in Diamond Bar, CA
    Current Employee - Bond and Financial Products Intern in Diamond Bar, CA

    I have been working at Travelers Companies as an intern (more than 3 years)

    Pros

    Summer Internship, Paid, Illegitimate work, Real Experience, Friendly Staff, Older People, great reputation, leader in industry, insurance

    Cons

    sometimes work can become a bit tedious/remedial in nature, older staff, lack of other interns, insurance, not headlining deals, only hourly compensation

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Corporate Politics at its finest!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - WC Claim Adjuster in Diamond Bar, CA
    Former Employee - WC Claim Adjuster in Diamond Bar, CA

    I worked at Travelers Companies full-time (more than 3 years)

    Pros

    - Great PTO
    - Great training
    - If you belong to a certain demographic, tons of advancement

    Cons

    - Office politics
    - micro management
    - Mediocre senior leadership coupled with poor middle management
    - You have to be a certain color *wink*wink* to advance

    Advice to ManagementAdvice

    Becoming a category of one doesn't mean you develop, promote, and mentor soley based off of racial stereotype; a great company is one that sees value in all and capitalizes on its diversity

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    If you can do this job well why are you wasting you're time here?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Diamond Bar, CA
    Former Employee - Claims Representative in Diamond Bar, CA

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    *Advanced Claim System.
    *Other than that nothing else I can think of unless you like paying for your own coffee and Christmas gifts.

    Cons

    *Advanced Claim System is used as an excuse to pile work on the adjusters.
    *Multi-million dollar company that requires you to buy your own Christmas gifts and then thank them for their generosity.
    *Blatant favoritism in promotions and career advancement.
    *If you aren't a favorite you well be pigeonholed and well not be able to transfer anywhere.
    *Ever increasing demands and workload.
    *As a result of the above you're wasting your time if you do this job well.
    *Low pay for work load.

    Advice to ManagementAdvice

    Don't be so cheap and show a little appreciation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Great place to start and an even better place to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Walnut, CA
    Former Employee - Claims Adjuster in Walnut, CA

    I worked at Travelers Companies full-time (more than 5 years)

    Pros

    The training received at Travelers is above the rest. They have a great way of making one feel confident and secure for a larger company.

    Cons

    Mid/Upper Management shifted and the expectation of the employee becomes unmanageable. Mid Management is motivated to progress employees based on bias and personal opinions and emotions and not based on merrit.

    Doesn't Recommend
    Negative Outlook
  6. 3 people found this helpful  

    Burnt Out & Disengaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Diamond Bar, CA
    Current Employee - Claims Representative in Diamond Bar, CA

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Stable financial organization, lots of training, most of the leadership are competent and know what they're doing. Great benefits and compensation. Vast career opportunities.

    Cons

    Unit managers constantly interrupt your workday keeping you from doing your job with high quality. They give worthless training when they don't know how to do the wok themselves. They hire a bunch of trainees and make everyone go to training when you are not a trainee taking you away from your desk and servicing your customers. "quality committee" is a joke they are not adding any value to the floor only a lot of more process and busy work. Managers are not working together though they are constantly in meetings, they are away creating more process, ineffective training and wasted time away from their team and never there to help and guide them. That's what we need not more training. Quality committee people please stop! The office quality will increase when the managers are there to make sure their teams are getting what they need and then maybe will they increase their credibility.

    Advice to ManagementAdvice

    Listen to your employes, plan training more effectively, trainers need to be credible and stop overloading employees. All managers need to know how to lead and be there to help their team and stop wasting time in meetings. Encourage more work/life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great pay and benefits but extremely overworked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Property Claims Representative in Burbank, CA
    Former Employee - Outside Property Claims Representative in Burbank, CA

    I worked at Travelers Companies full-time (more than an year)

    Pros

    High starting salary, great training, good resources

    Cons

    Constantly overworked, manpower problems, workload varies by territory

    Advice to ManagementAdvice

    Staff the property dept efficiently based on business needs and not too much on size of region.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Big company with lots of room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Los Angeles, CA
    Current Employee - Underwriter in Los Angeles, CA

    I have been working at Travelers Companies full-time (less than an year)

    Pros

    Solid structure, lots of room for growth, management is clear on goals, industry leader.

    Cons

    Not a lot of amenities - no water or coffee. Lacking a sense of corporate culture. All focus is on work. Need to have more joy at work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Travelers offers a breath of opportunities. The management team is humble, understanding, and very supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Los Angeles, CA
    Current Employee - Account Executive in Los Angeles, CA

    I have been working at Travelers Companies full-time (less than an year)

    Pros

    Great Management, Great Team, Good Salary

    Cons

    Company does not sponsor enough activities and events for their employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company with little advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Diamond Bar, CA
    Current Employee - Claims Adjuster in Diamond Bar, CA

    I have been working at Travelers Companies full-time

    Pros

    Good benefits, medical (covered at 90% or greater) , dental, vision, prescription medications pension plan, 4 weeks paid time off per year. Claims system is reliable and adequate to perform the job. The overall culture of the organization is conservative. The dress code is business /casual and most people lean towards business. This place is very corporate so be prepared for the usual politics and games that have to be played in order to improve your standing with the office/company.

    Cons

    This office has some (not all) not so talented supervisors which leaves a lot of talented adjusters, etc without any opportunity for advancement. After working here long enough it is clear that upper management should be aware of the lack of talent in some of their line supervisors, however, I have yet to see them address this issue. Also turnover is relatively high in this office. This should not be the case as the company offers stellar benefits (see pros), It makes no sense to hire so many people and you cannot develop and retain their talent. No bottled water, cups or coffee.

    Advice to ManagementAdvice

    As previously stated by another poster management should consider filling internal opportunities within.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    great smart people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Diamond Bar, CA
    Current Employee - Anonymous Employee in Diamond Bar, CA

    I have been working at Travelers Companies

    Pros

    Friendly down to earth and smart people. Some ability to work remote.

    Cons

    Little professional advancement opportunities are offered. This means talented people could be left in the same position forever!

    Advice to ManagementAdvice

    Job postings should be available to internal employees and given fair assessment before hiring from the outside. There is great talent and giving someone that opportunity would create growth for the employees and the company as it matches talent with advanced jobs.

    Recommends
    Approves of CEO

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