Glassdoor is your free inside look at Travelers Companies reviews and ratings — including employee satisfaction and approval rating for Travelers Companies CEO Jay S. Fishman. All 431 reviews posted anonymously by Travelers Companies employees.
80% of the CEO
Jay S. Fishman
I have been working at Travelers Companies full-time for more than 8 years
Pros – Good work life balance
Expertise
Good People. Good teamwork.
Cons – too conservative at times
not very flexible
Advice to Senior Management – Be more pro-active than re-active;
Provide greater transparency on forward-looking plans
Yes, I would recommend this company to a friend
2013-06-17 06:04 PDT
I worked at Travelers Companies full-time for more than 3 years
Pros – Established financially strong organization with great benefits and positive atmosphere.
Cons – Large organization with many layers between average employee and Executive team.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-12 09:39 PDT
I worked at Travelers Companies full-time for more than a year
Pros – great benefits starting day one. Co-workers were fun and very positive. Some opportunities for bonuses. Rarely stressful at work when compared to similar positions. Pretty decent pay
Cons – There was some micro-managing. Very little opportunity to advance in customer service. Lay offs are REAL !!! New responsibilities were added with no increase in pay
Advice to Senior Management – Pay based on responsibilities ! Also practice what you preach, if it really was all about the quality of work then the top notch offices and employees should be rewarded more and not punished or laid off when the company needs to save some money.
Yes, I would recommend this company to a friend
2013-05-29 16:10 PDT
I have been working at Travelers Companies full-time for more than 7 years
Pros – Good salary and benefits. Very good physical damage training. Made numerous friend while there and miss them very much.
Cons – By far the worst lap tops and computer support I have ever seen at any previous company. I had 14 hot swaps in seven years due to substandard equipment and inferior quality control in lap top support. Appraiser experienced a lot of frustration and loss of productivity throughout each day and management was unresponsive to the need for change.
The company also had an exceptionally poor claim dispatching system and also inaccurate customer contact info which was addressed in numerous meeting to which management was ambivilant.
Advice to Senior Management – Get rid of the "ex-Progressive managers" that were brought into Travelers, they ruined to company.
No, I would not recommend this company to a friend
2013-06-13 08:59 PDT
I worked at Travelers Companies full-time for less than a year
Pros – - good developmental programs such as ITLDP
- Mentorship
- training provided
Cons – - dated technology
- very hierarchical
Yes, I would recommend this company to a friend
2013-06-03 12:09 PDT
I worked at Travelers Companies as an intern for less than a year
Pros – My internship with Travelers was alright because of the decent pay and nice people who I worked with. I was included in many meetings, and even a short business trip.
Cons – However, most of the tasks I had to work on were somewhat mind-numbing. I wasn't sure if anything I was doing was actually useful. I also had the impression that they could have been more organized.
2013-05-30 10:00 PDT
I worked at Travelers Companies full-time for more than 7 years
Pros – Compensation is very fair, in particular considering light workload.
Cons – There is not enough work to keep everyone busy and challenged.
2013-05-18 20:35 PDT
I have been working at Travelers Companies full-time for more than a year
Pros – coworkers, chance to earn overtime in winter do to volume. great PTO plan
Cons – lack of advancement as claim positions are being blended. some offices are downsizing as renewals are down. have to be on committees to get noticed. pretty much have to work off the clock to finish any extra project to "exceed expectations".
Advice to Senior Management – embrace change. listen to your employees who have ideas to improve the enterprise,
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-05 19:00 PDT
I have been working at Travelers Companies full-time
Pros – Good benefits;
Competitive salary;
Fair hours.
Cons – Style over substance;
More work with less;
Too many meetings/procedures.
Yes, I would recommend this company to a friend
2013-05-04 17:58 PDT
I have been working at Travelers Companies full-time for less than a year
Pros – Great financial company, underwriting discipline, subject matter expert resources.
Cons – This is the way we've always done it mentality. Paper files, PAPER FILES still. Almost no focus on process improvement. Very cheap on employee perks (outside of your standard benefits) i.e. break room has a sink and fridge only.
No, I would not recommend this company to a friend
2013-05-02 10:49 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around