Travelers Companies

www.travelers.com

Travelers Companies Reviews

Updated January 23, 2015
Updated January 23, 2015
747 Reviews
3.4
747 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
484 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A quality Insurance company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Benefits package with generous PTO
    Training Program
    Flexible work schedule

    Cons

    Corporate Structure - you have 10 bosses
    Average Salary for Insurance Company

    Advice to ManagementAdvice

    Adapt quicker to market changes

    Recommends
    Positive Outlook
  2.  

    Great company, strong brand, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ops Leadership
    Former Employee - Ops Leadership

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    Travelers is a great company to work for. The strong conservative underwriting practices keep the company in a strong financial position thereby allowing the ability to offer competitive salaries and benefits. There is a good amount of work-life balance for most positions and leadership fosters an environment of professional development.

    Cons

    As with most long-standing companies, it can be difficult for individuals who did not "grow up" in the culture to adapt. There is a good amount of "we know best" mentality and a need for an infusion of new leadership. Attempts at this have failed in the past because it can be difficult to adapt to the Travelers way.

    Advice to ManagementAdvice

    Maintain a value on employees and increase innovation to be more competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Better than average pension, 401k match, health, dental.

    Cons

    Local management should encourage collaboration and open dialogue.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great learning and developing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Control Consultant in Los Angeles, CA
    Current Employee - Risk Control Consultant in Los Angeles, CA

    I have been working at Travelers Companies full-time (more than a year)

    Pros

    Training is great, management treats employees very well, love the work-life balance.

    Cons

    Salary is not as high but work-life balance is great.

    Advice to ManagementAdvice

    Cant penny pinch on everything! At least we should have coffee in the morning!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Long term employee,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than 10 years)

    Pros

    high energy job , recent increase in hiring

    Cons

    over the years layoffs followed by hiring

    Recommends
    Positive Outlook
  7.  

    Good Experience as BI Intern

    Former Employee - BI Intern in Hartford, CT
    Former Employee - BI Intern in Hartford, CT

    I worked at Travelers Companies as an intern (less than a year)

    Pros

    I was a summer intern at Travelers as a BI intern. They provided me with real work exeperience using technologies like SQL, SSIS, SSRS, along with other third party technologies. They also had a very good review process in the middle and end of the summer and I felt like I really knew where I stood as far as how they liked me work goes

    Cons

    There weren't too many cons while working as an intern. One thing that would have been good was to attend meeting in order to get a larger picture of what was going on with the system I was developing.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work in IT if work/life balance is important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Director in Hartford, CT
    Current Employee - Technology Director in Hartford, CT

    I have been working at Travelers Companies full-time (more than 8 years)

    Pros

    Generous vacation, health benefits, 401K etc. You won't make as much money as in New York or Boston but the benefits are top notch and cost of living is a bit lower than in a major city (although not that much since CT is an expensive state).

    Leadership development programs here are also incredibly good and can provide great career starts. With those, career advancement is easy. Outside of the development programs, advancing might be harder as the culture is working somewhat against the company in that regard. A lot of people stay here for 20, 30, or even more years and so there's typically not that many new opportunities opening up outside of VP and higher levels.

    Work atmosphere is unparalleled given what I've heard about other companies in the area. This is not a start-up and while the environment might seems as more traditional/conservative, the overall culture is that of a big family atmosphere. Internal competition with colleagues is a no-no and advancement at the expense of others will lead to a quick departure from here. Everyone is encouraged to work as one big team.

    Travelers excels at work life balance with multi-week vacations after you've been here for a few years, ability to carry over vacation time, and ability to purchase more vacation time if needed. In IT, ability to work from home is also there and is available for various life events (sick, family need, snowing outside, etc.). There are people that work remote full-time but that's very limited here and most people will typically be hired to work in Hartford. That means you're expected to come in. However management is very flexible on opportunities to work from home, come late, leave early etc. if life demands. Very low stress environment overall.

    Cons

    Limited bonus potential and profit sharing when working in core IT and not in one of the business units. You're also located in Hartford which for folks in their 20s and 30s is not the optimal place to be given that there much better areas for young professionals close to this region (New York, Boston).

    Parking is a nightmare given that most people stay here their whole life. Wait-lists for on-campus underground parking facilities (there are 4) exceed 20 years of service. All of them. Typically you would park at the Convention Center which requires a walk outside and so not optimal in bad weather. Higher positions would typically negotiate garage parking right away so would not be an issue for higher management hires.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 7 people found this helpful  

    Heavy Work Loads, No Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Unit Manager
    Current Employee - Claim Unit Manager

    I have been working at Travelers Companies

    Pros

    PTO, medical benefits, 401k, solid company financially

    Cons

    Managers and claim professionals have extremely heavy work loads. Very high quality standards to the point of nit picking minute file quality items that really don't impact financials or service delivery. Micro management culture.

    Advice to ManagementAdvice

    Revamp QM-- they have no clue what it's like in the day to day operations. Rein in your micro managing EMT- they stifle innovation and creativity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Good training, high standards, successful company, focus on excellence and employee growth, decent benefits, potential for advancement, ethical environment, supportive colleagues

    Cons

    Boring work, soul-killing processes, lack of creativity, jack of all trades master of none work methods, cynicism, unimaginative, excessive risk aversion

    Advice to ManagementAdvice

    Weed out unimaginative managers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Great benefits, good mobility for career in some areas, training & development

    Cons

    Long Hours, limited exposure in certain areas, limited advancement

    Recommends
    Positive Outlook
    Approves of CEO

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