Travelers Companies
3.3 of 5 567 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.3 567 reviews

                             

80% Approve of the CEO

Travelers Companies Chairman & CEO Jay S. Fishman

Jay S. Fishman

(376 ratings)

61% of employees recommend this company to a friend
567 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Most (though not all) managers are supportive of the HR line on work/life balance"
    in 38 reviews
  • "Established financially strong organization with great benefits and positive atmosphere"
    in 35 reviews
Cons:
  • "Preachs work-life balance : over-demanding job"
    in 24 reviews
  • "Little advice from senior management in direction of company"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great Experience

Anonymous Employee (Current Employee)

I have been working at Travelers Companies

ProsAs a summer intern I was exposed to multiple ongoing projects and mentors that made coming to work everyday a true pleasure.

ConsIt's tough to get into full-time development programs unless you were hired for previous summers throughout your college breaks.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Within underwriting divisions, I can say with confidence that Travelers is one of the best companies to work for.

2vp (Current Employee)
Saint Paul, MN

I have been working at Travelers Companies full-time for more than 10 years

ProsIndustry-leading training program (UPDP)
Many training and development opportunities
Does a great job moving people geographically or between divisions if/when the employee desires
Values the technical aspect of the work, not just financial results (i.e. not just writing new business)
Many formal diversity and volunteerism programs, employee clubs, etc.

ConsMore rules and guidelines than some competitors, but usually for good reason

Advice to Senior ManagementSome nepotism is recognized by the general employee population, especially in the HQ location.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for.

Anonymous Employee (Current Employee)

I have been working at Travelers Companies full-time

ProsLeadership that values the employees.

ConsNot uncommon to be asked to give more time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Great Opportunity

Anonymous Employee (Current Employee)

I have been working at Travelers Companies

ProsAdvancement through career; transition into other departments.

ConsI do not have any cons with the company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Wonderful environment for professionals of all ages

Anonymous Employee (Current Employee)

I have been working at Travelers Companies as an intern

Proseveryone is extremely kind. HR does a great job of bringing together amicable individuals.
advancement opportunities exist laterally and vertically

Consnot easy to move into actuarial dept

Advice to Senior Managementmore sensitivity with layoffs

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

It's been a really good company to work for until recently

Auto Appraiser (Current Employee)

I have been working at Travelers Companies full-time for more than 8 years

ProsGreat pay and benefits, solid company with a good reputation, good products, lots of opportunities if your work at a regional office or headquarters

ConsI'm a field employee so no opportunity for advancement, they are currently downsizing the appraisal staff, some decisions appear to be made in the interest of cost savings at the expense of employees and customers

Advice to Senior ManagementHave enough staff to deliver on your promise to the customers, don't try to operate with a super lean staff

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Sound company with a healthy work environment

Director (Current Employee)
Hartford, CT

I have been working at Travelers Companies full-time for more than 3 years

ProsLarge organization with good P&C insurance products and sound business practices. Good work environment with employees motivated and working towards a common goal. Employee friendly policies. Strong community relations

ConsSlow to adopt new platforms and technologies.

Advice to Senior ManagementStreamlining management structure can save costs for the organization while empowering employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

''Burned out' Claims adjuster

Claims Adjuster (Former Employee)
Tampa, FL

I worked at Travelers Companies full-time for more than 3 years

ProsGreat benefits, PTO and training . Great co-workers; everyone works together to help each other and most are very dedicated to the quality of the work they complete. The Unit managers are very willing to assist their team members when needed, but are often so very busy that they are not available. Not micromanaged, allowed to work independently.

ConsUnmanageable workload. Extremely stressful as employees resign and company chooses not to hire new employees to replace them, doubling the workload of current employees.

Advice to Senior ManagementDon't risk the loss of dedicated, quality employees because they become burned out from an unmanageable workload.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Think long and hard before considering Travelers

Anonymous Employee (Current Employee)
Tampa, FL

I have been working at Travelers Companies full-time for more than 5 years

ProsCompany is recognized along with other major carriers. Benefits are competitive, 401k match and pto are good. Training for entry level adjusters is good.

ConsThere is a huge disconnect between senior level management and the field staff. There is a lot of busy work that provides no benefit to the customer and employees. Initiatives are constantly rolled out that are not thought through and end up getting scrapped after a few years when new management is in place. Micromanagement through numbers to the nth degree. Bonuses are extremely difficult to attain due to unrealistic goals. I have worked with two other insurance companies and was accustomed to bonuses and worked a lot less. Work life balance is non existant. Change takes a long time.

Advice to Senior ManagementStart caring about your employees, create attainable goals, get rid of the busy work and focus on what will move the company forward. An employee survey would be a good start. At the rate things are going i cannot see the company attracting and retaining talent. So many good people have left.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Out of Touch With Their Employees - Micromanaging Bosses

Anonymous Employee (Former Employee)
Naperville, IL

I worked at Travelers Companies full-time for more than a year

ProsGood Benefits, Decent & Competitive Salaries, Company Does Encourage Lifetime Learning, Time Off Policies Are Fair, Generous Vacation Days, Ample Parking

ConsHigh Turnover, Low Morale, Best Manager in Select Was Laid Off, Don't Listen To Their Employees, Micro-managing is Rampant, Too Many Meetings, Limited Opportunities For Advancement or Bonuses, Leadership Lacking & Unprofessional, Favoritism Displayed by Management and HR Department

Advice to Senior ManagementTreat Your Employees With Respect, Actually Listen To Their Feedback

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Travelers Companies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Travelers Companies reviews and ratings — including employee satisfaction and approval rating for Travelers Companies CEO Jay S. Fishman. All 567 reviews posted anonymously by Travelers Companies employees.