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Travelers Companies
3.3 of 5 431 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.3 431 reviews

                             

80% Approve of the CEO

Travelers Companies Chairman & CEO Jay S. Fishman

Jay S. Fishman

(296 ratings)

63% of employees recommend this company to a friend
431 Employee Reviews
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  • Culture & Values
         
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  • Approves of CEO

 

Collaborative Environment

Underwriting Manager (Current Employee)
Houston, TX

I have been working at Travelers Companies full-time for more than 8 years

ProsGood work life balance
Expertise
Good People. Good teamwork.

Constoo conservative at times
not very flexible

Advice to Senior ManagementBe more pro-active than re-active;
Provide greater transparency on forward-looking plans

Yes, I would recommend this company to a friend

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Account Executive

Account Executive (Former Employee)
Walnut Creek, CA

I worked at Travelers Companies full-time for more than 3 years

ProsEstablished financially strong organization with great benefits and positive atmosphere.

ConsLarge organization with many layers between average employee and Executive team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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An okay job.........until I got laid off

Customer Service Representative (Former Employee)
Jackson, MS

I worked at Travelers Companies full-time for more than a year

Prosgreat benefits starting day one. Co-workers were fun and very positive. Some opportunities for bonuses. Rarely stressful at work when compared to similar positions. Pretty decent pay

ConsThere was some micro-managing. Very little opportunity to advance in customer service. Lay offs are REAL !!! New responsibilities were added with no increase in pay

Advice to Senior ManagementPay based on responsibilities ! Also practice what you preach, if it really was all about the quality of work then the top notch offices and employees should be rewarded more and not punished or laid off when the company needs to save some money.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Auto Field Appraiser

Auto Field Appraiser (Current Employee)
Indianapolis, IN

I have been working at Travelers Companies full-time for more than 7 years

ProsGood salary and benefits. Very good physical damage training. Made numerous friend while there and miss them very much.

ConsBy far the worst lap tops and computer support I have ever seen at any previous company. I had 14 hot swaps in seven years due to substandard equipment and inferior quality control in lap top support. Appraiser experienced a lot of frustration and loss of productivity throughout each day and management was unresponsive to the need for change.

The company also had an exceptionally poor claim dispatching system and also inaccurate customer contact info which was addressed in numerous meeting to which management was ambivilant.

Advice to Senior ManagementGet rid of the "ex-Progressive managers" that were brought into Travelers, they ruined to company.

No, I would not recommend this company to a friend

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It's OK

Leadership Development Program (Former Employee)
Saint Paul, MN

I worked at Travelers Companies full-time for less than a year

Pros- good developmental programs such as ITLDP
- Mentorship
- training provided

Cons- dated technology
- very hierarchical

Yes, I would recommend this company to a friend

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Typical Corporate Environment

Anonymous Employee (Former Employee)

I worked at Travelers Companies as an intern for less than a year

ProsMy internship with Travelers was alright because of the decent pay and nice people who I worked with. I was included in many meetings, and even a short business trip.

ConsHowever, most of the tasks I had to work on were somewhat mind-numbing. I wasn't sure if anything I was doing was actually useful. I also had the impression that they could have been more organized.

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Good compensation. Pace is too slow.

Second Vice President (Former Employee)
Hartford, CT

I worked at Travelers Companies full-time for more than 7 years

ProsCompensation is very fair, in particular considering light workload.

ConsThere is not enough work to keep everyone busy and challenged.

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Do more than your job and you might get a raise

Claims Adjuster (Current Employee)
Overland Park, KS

I have been working at Travelers Companies full-time for more than a year

Proscoworkers, chance to earn overtime in winter do to volume. great PTO plan

Conslack of advancement as claim positions are being blended. some offices are downsizing as renewals are down. have to be on committees to get noticed. pretty much have to work off the clock to finish any extra project to "exceed expectations".

Advice to Senior Managementembrace change. listen to your employees who have ideas to improve the enterprise,

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Solid but not exciting.

Staff Attorney (Current Employee)

I have been working at Travelers Companies full-time

ProsGood benefits;
Competitive salary;
Fair hours.

ConsStyle over substance;
More work with less;
Too many meetings/procedures.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Approves of CEO

 

Conservative and slow to change company, very inefficient processes

Account Executive (Current Employee)
San Francisco, CA

I have been working at Travelers Companies full-time for less than a year

ProsGreat financial company, underwriting discipline, subject matter expert resources.

ConsThis is the way we've always done it mentality. Paper files, PAPER FILES still. Almost no focus on process improvement. Very cheap on employee perks (outside of your standard benefits) i.e. break room has a sink and fridge only.

No, I would not recommend this company to a friend

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