Travelers Companies

www.travelers.com

Travelers Companies Reviews

Updated January 29, 2015
Updated January 29, 2015
751 Reviews
3.4
751 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
485 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people and a good career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Alpharetta, GA
    Current Employee - Account Executive in Alpharetta, GA

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Stable employment, good people, and low stress environment make for a good place to have a long career. Pressure to produce is low and it seems that standards are low.

    Cons

    Travelers has the same problems as most big companies. When you are a star, it's hard to get outsize rewards and the company certainly keeps around too much dead weight.

    Advice to ManagementAdvice

    Offer more constructive feedback. Even if it is critical.

    Recommends
    Positive Outlook
  2.  

    Travelers is a hard working, stringent, productive, profitable company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Hartford, CT
    Current Employee - Senior Business Systems Analyst in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Strong, winning attitude and work ethics, engaging the brightest people in the industry.

    Cons

    Tight and very demanding deadlines, very high expectations, very old school regarding working from home/remotely, not a lot of work life balance.

    Advice to ManagementAdvice

    Adjust environment to be have more flexible work schedules/wfh options to help employees with families obtain a better work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A quality Insurance company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Benefits package with generous PTO
    Training Program
    Flexible work schedule

    Cons

    Corporate Structure - you have 10 bosses
    Average Salary for Insurance Company

    Advice to ManagementAdvice

    Adapt quicker to market changes

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Long term employee,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than 10 years)

    Pros

    high energy job , recent increase in hiring

    Cons

    over the years layoffs followed by hiring

    Recommends
    Positive Outlook
  6.  

    Great company, strong brand, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ops Leadership
    Former Employee - Ops Leadership

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    Travelers is a great company to work for. The strong conservative underwriting practices keep the company in a strong financial position thereby allowing the ability to offer competitive salaries and benefits. There is a good amount of work-life balance for most positions and leadership fosters an environment of professional development.

    Cons

    As with most long-standing companies, it can be difficult for individuals who did not "grow up" in the culture to adapt. There is a good amount of "we know best" mentality and a need for an infusion of new leadership. Attempts at this have failed in the past because it can be difficult to adapt to the Travelers way.

    Advice to ManagementAdvice

    Maintain a value on employees and increase innovation to be more competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great learning and developing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Control Consultant in Los Angeles, CA
    Current Employee - Risk Control Consultant in Los Angeles, CA

    I have been working at Travelers Companies full-time (more than a year)

    Pros

    Training is great, management treats employees very well, love the work-life balance.

    Cons

    Salary is not as high but work-life balance is great.

    Advice to ManagementAdvice

    Cant penny pinch on everything! At least we should have coffee in the morning!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Workforce Specialist in Hartford, CT
    Current Employee - Senior Workforce Specialist in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Reasonable pay. 5% 401 k match

    Cons

    Moved to a 365/24/7 model

    Recommends
    Positive Outlook
  9.  

    Not going back...

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Adjuster in Seattle, WA
    Former Employee - Property Adjuster in Seattle, WA

    I worked at Travelers Companies (more than 10 years)

    Pros

    Great effort to take care of customers.

    Cons

    High turn over for claim adjusters due to lack of value for the employees.

    Advice to ManagementAdvice

    Value your employees.

    Doesn't Recommend
  10.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Good training, high standards, successful company, focus on excellence and employee growth, decent benefits, potential for advancement, ethical environment, supportive colleagues

    Cons

    Boring work, soul-killing processes, lack of creativity, jack of all trades master of none work methods, cynicism, unimaginative, excessive risk aversion

    Advice to ManagementAdvice

    Weed out unimaginative managers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Great benefits, good mobility for career in some areas, training & development

    Cons

    Long Hours, limited exposure in certain areas, limited advancement

    Recommends
    Positive Outlook
    Approves of CEO

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