Travelers Companies

  www.travelers.com
  www.travelers.com

Travelers Companies Reviews

Updated December 21, 2014
Updated December 21, 2014
728 Reviews
3.5
728 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
473 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Simply the best! Check out their stock- it speaks to the Travelers strenght!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Hartford, CT
    Current Employee - Director in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Leadership is supportive, training is excellent and simply the best people in the industry. You will be challenged to give more than 100%, but will be rewarded accordingly. If you are a coaster or union type person, this is not the culture for you. Pay for performance measures are fair.

    Cons

    Health benefits are decreasing which is typical for all large corporations.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall the company is great. Good benefits, compensation, environment, and good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Executive
    Current Employee - Associate Account Executive

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Benefits, holidays, compensation, people.

    Cons

    Disconnect sometimes from home office.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was an amazing and challanging experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Strong leadership opportunities
    Ability to develop and progress within the company
    Benefits

    Cons

    Location and parking
    company culture outside of the office is lacking

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    claim representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Buffalo, NY
    Current Employee - Claims Representative in Buffalo, NY

    I have been working at Travelers Companies full-time

    Pros

    Very conservative with staffing which creates more job security. Generally great people in management and regular staff.

    Cons

    Errs on the side of understaffing, and has very high expectations. Very conservative with pay. Generally strives to get everyone at the midpoint of their job specific ratio and then keep them there.

    Advice to ManagementAdvice

    Ultimately people work in insurance for the salary, not for their personal or spiritual fulfillment. They can feel used or taken advantage of if they are not paid in accordance with what they feel they are contributing.

    Recommends
    Positive Outlook
  6.  

    Corporate Politics at its finest!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - WC Claim Adjuster in Diamond Bar, CA
    Former Employee - WC Claim Adjuster in Diamond Bar, CA

    I worked at Travelers Companies full-time (more than 3 years)

    Pros

    - Great PTO
    - Great training
    - If you belong to a certain demographic, tons of advancement

    Cons

    - Office politics
    - micro management
    - Mediocre senior leadership coupled with poor middle management
    - You have to be a certain color *wink*wink* to advance

    Advice to ManagementAdvice

    Becoming a category of one doesn't mean you develop, promote, and mentor soley based off of racial stereotype; a great company is one that sees value in all and capitalizes on its diversity

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good coworkers

    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Travelers Companies

    Pros

    Pay was good
    I enjoyed my coworkers
    Good benefits

    Cons

    Overworked
    Hard to get time off and when you did take off you were buried in work when you returned
    Stress stress stress

    Advice to ManagementAdvice

    Have enough employees for the workload

    Doesn't Recommend
  8.  

    Claims Department Depressing Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in Houston, TX
    Former Employee - Former Employee in Houston, TX

    I worked at Travelers Companies

    Pros

    Decent Pay and Benefits, Good Work/Life Balance

    Cons

    Management is arrogant and not very smart

    Advice to ManagementAdvice

    Value your employees who are doing the hard work of dealing with the customers, stop the arrogant attitude and treat your employees like adults

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time

    Pros

    Good pay and benefits, some good coworkers

    Cons

    High stress, antiquated computer systems, very corporate environment

    Positive Outlook
    No opinion of CEO
  10.  

    Great co workers with horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Travelers Companies full-time (more than an year)

    Pros

    Coworkers were great, the benefits were also very good.

    Cons

    Management and their perceptions of what good workers are

    Advice to ManagementAdvice

    Listen to your employees rather than just doing what you want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Travelers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Analyst in Windsor, CT
    Former Employee - Product Analyst in Windsor, CT

    I worked at Travelers Companies full-time (more than 3 years)

    Pros

    Awesome co-workers, great benefits, vacation time, training, and company values are by far the best..

    Cons

    There are no cons. Company pay was great!

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO

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