Travelers Companies

  www.travelers.com
  www.travelers.com
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Travelers Companies Reviews

Updated September 19, 2014
Updated September 19, 2014
668 Reviews
3.3
668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
436 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 40 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 42 reviews)


Cons
  • There is no work life balance, although they continually stress that it exists (in 27 reviews)

  • Micromanage, no work life balance, ridiculous work load (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Top of the line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support  in  Hartford, CT
    Current Employee - Desktop Support in Hartford, CT

    I have been working at Travelers Companies as a contractor for less than a year

    Pros

    Good work atmosphere. High productivity and opportunity.

    Cons

    Hartford traffic. Long hours. Deal with a high volume of angry customers.

    Advice to ManagementAdvice

    Keep the morale up, I enjoyed working for this company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    12 years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Review Analyst, Provider Inquiry
    Former Employee - Medical Review Analyst, Provider Inquiry

    I worked at Travelers Companies full-time for more than 10 years

    Pros

    company has good ethics , good company to work for

    Cons

    needs to train people longer new to company

    Advice to ManagementAdvice

    be more US oriented and not outsource to other companies

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Clear expectations, good starting salary

    Cons

    Layoffs on occasion, minimal raise for 1st year

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  5.  

    Great PlaGr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tachnical Specialist Workers Compensation  in  Melville, NY
    Former Employee - Tachnical Specialist Workers Compensation in Melville, NY

    I worked at Travelers Companies full-time for more than 8 years

    Pros

    Their technology is par none

    Cons

    They no longer rehire ex-employees

    Advice to ManagementAdvice

    Review the work from the trenches on up. Sometimes the changes made make it difficult to give customers great customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Competitive Salary and Benefits. Bonus and advancement opportunities. Great coworkers.

    Cons

    Lots of red tape at times makes it difficult to get things done. Lots of pressure to sell and produce.

    Recommends
  7.  

    Strong company, among the best ones in the USA and the World.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Greenwood Village, CO
    Former Employee - Customer Service Representative in Greenwood Village, CO

    I worked at Travelers Companies full-time for more than 10 years

    Pros

    I am a former employee, they know the type of job I do.

    Cons

    Very Structured company that sometimes it might lack necessary flexibility.

    Advice to ManagementAdvice

    I would like to have the opportunity to go back to the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Finance Intern  in  Hartford, CT
    Current Employee - Corporate Finance Intern in Hartford, CT

    I have been working at Travelers Companies as an intern for more than a year

    Pros

    Everyone is nice and welcoming.

    Cons

    I feel like I didn't have enough to do as an intern... I wish I had MORE work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Travelers Companies full-time for less than a year

    Pros

    30,000 employees, frugal, everyone I have met is busy and sharp and trying to gain an edge.

    Cons

    Normal new job frustrations, of geting to know where to find what, and which rule applies to an application.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good Company if you want to work and get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Tampa, FL
    Former Employee - Underwriter in Tampa, FL

    I worked at Travelers Companies full-time for more than 3 years

    Pros

    Underwriting software is adequate, allowing underwriters to price accounts quickly, allowing them to focus on selling and negotiating.
    "Learning Travelers" can be done within a year on the job (not the case with other insurance companies).
    "Getting things done" is very practical if you are organized, have a positive attitude and want to work. Not a lot of red tape. Management and company want to get things done.
    Procedures, documenation and processes are very clear and practical, facilitating speed and productivity. (again, not the same at other insurance companies).
    Benefits: Roth 401(K); Pension;
    Company is respected and has pricing power. Doesn't mean you'll write all accounts. And you need to be able to sell and negotiate. But price does matter in insurance business, and anyone who says otherwise is kidding themselves.
    CEO has 10+ years of insurance experience, has done a good job, is respected on Wall Street.
    Large company, with opportunities for advancement, especially if you are mobile.
    Financially stable company (part of the Dow Jones Industrial Average).
    Diverse businesses: Technology insurance (one of the best in the industry); international;
    Senior management is pretty good. Many of the senior officers in home office, and at the departmental level, have been there for a long time. Many technically competent professionals there.
    Lots of opportunities to learn.

    Cons

    Cons are minor all things being equal.

    Salary is adequate, but could be better.
    401(K) match is lump sum at end of year. Of course, at least they still have a company match.

    Advice to ManagementAdvice

    Pay a little better. Also: Invest some more money in underwriting software, pipelining software for tracking prospects, could further increase productivity of underwriters.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Working for Travelers is demanding and rewarding ... it is never boring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Premium Auditor  in  Richmond, KY
    Current Employee - Senior Premium Auditor in Richmond, KY

    I have been working at Travelers Companies full-time for more than 10 years

    Pros

    Travelers pays very well and is diligent about attempting to ensure that all employees are treated fairly. They place a high value on diversity and what it can bring to the workplace. Success is celebrated with both money and recognition.

    I've left the company a few times for other interesting opportunities and have always been hired back. Instead of being resentful that I left, my department was excited that I returned with new skills and insight.

    Cons

    Change and official embracing of innovation comes about slowly. Travelers is not at all adverse to change, but the method of having new processes installed is cumbersome and takes a great deal of time.

    Advice to ManagementAdvice

    There are far too many scenarios within the company, particularly at the front line manager level, where the best interests of the company and the employee are not in line. This creates conflict and drains efficiency.

    Recommends
    Neutral Outlook
    No opinion of CEO

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