Travelers Companies

  www.travelers.com
  www.travelers.com

Travelers Companies Reviews

Updated October 15, 2014
Updated October 15, 2014
681 Reviews
3.4
681 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
442 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 43 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • they pretend to care about work/life balance but the real agenda is focus on numbers (in 30 reviews)

  • There is no work life balance, although they continually stress that it exists (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great training, review hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Attorney
    Current Employee - Staff Attorney

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Travelers has an amazing claim university in Hartford where they will fly you to receive first class instruction. As an attorney I have found this training to be unique and it definitely breeds confidence in my practice. Travelers lawyers are high caliber to the person so you get to meet a great group of interesting people during training sessions and other conferences they will send you too. Travelers has great oversight of its attorneys so you have regular input in your files. The management is made up of high quality and extremely bright attorneys so the opportunities for creative and stimulating exchange are multitudinous. They are more than fair in compensation with substantial bonus opportunity. Overall this is a very fair company and an amazing position.

    Cons

    As with any Nasdaq corp. there is always the possibility of getting burned by decisions made levels above your head. Travelers is probably as good as it gets in terms of communicating strong ethical guidelines which gives the lawyers protection. Nonetheless there seems to be a love hate tug of war with claims at times as the adjusters vie for ever greater access to the files. Travelers has struggled to implement a respectable practice management program since I have been there. The current model is at best a work in progress and shuts down every night at 11:30. A huge problem if you are trying a case.

    Advice to ManagementAdvice

    According to our ethics manual claims should not have a role in human resource evaluations of counsel. This should be made clear to that organization at all levels.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Great platform to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies full-time (more than 3 years)

    Pros

    Seasoned managers and senior management that encourage outside the box thinking, great work life balance, stable brand

    Cons

    Managers and senior management aren't close to retirement, so opportunities to move up are hindered.

    Recommends
    Approves of CEO
  3.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than an year)

    Pros

    Amazing company, great benefits, great management

    Cons

    High call volume. Incentive hard to meet.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Intern in Hartford, CT
    Former Employee - IT Intern in Hartford, CT

    I worked at Travelers Companies as an intern (less than an year)

    Pros

    It's a big community and everyone is very friendly. If you wanted you could spend your entire career there.

    Cons

    The things that turned me away from Travelers is that it is the insurance industry and doesn't always lead to the most exciting work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Top of the line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support in Hartford, CT
    Current Employee - Desktop Support in Hartford, CT

    I have been working at Travelers Companies as a contractor (less than an year)

    Pros

    Good work atmosphere. High productivity and opportunity.

    Cons

    Hartford traffic. Long hours. Deal with a high volume of angry customers.

    Advice to ManagementAdvice

    Keep the morale up, I enjoyed working for this company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    12 years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Review Analyst, Provider Inquiry
    Former Employee - Medical Review Analyst, Provider Inquiry

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    company has good ethics , good company to work for

    Cons

    needs to train people longer new to company

    Advice to ManagementAdvice

    be more US oriented and not outsource to other companies

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Clear expectations, good starting salary

    Cons

    Layoffs on occasion, minimal raise for 1st year

  9.  

    Great PlaGr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tachnical Specialist Workers Compensation in Melville, NY
    Former Employee - Tachnical Specialist Workers Compensation in Melville, NY

    I worked at Travelers Companies full-time (more than 8 years)

    Pros

    Their technology is par none

    Cons

    They no longer rehire ex-employees

    Advice to ManagementAdvice

    Review the work from the trenches on up. Sometimes the changes made make it difficult to give customers great customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Competitive Salary and Benefits. Bonus and advancement opportunities. Great coworkers.

    Cons

    Lots of red tape at times makes it difficult to get things done. Lots of pressure to sell and produce.

    Recommends
  11.  

    Strong company, among the best ones in the USA and the World.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Greenwood Village, CO
    Former Employee - Customer Service Representative in Greenwood Village, CO

    I worked at Travelers Companies full-time (more than 10 years)

    Pros

    I am a former employee, they know the type of job I do.

    Cons

    Very Structured company that sometimes it might lack necessary flexibility.

    Advice to ManagementAdvice

    I would like to have the opportunity to go back to the company.

    Recommends
    Positive Outlook
    Approves of CEO

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