Travelers Companies

www.travelers.com
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  1. 1 person found this helpful  

    Great benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Better than average pension, 401k match, health, dental.

    Cons

    Local management should encourage collaboration and open dialogue.

  2.  

    Great place to work in IT if work/life balance is important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Director in Hartford, CT
    Current Employee - Technology Director in Hartford, CT

    I have been working at Travelers Companies full-time (more than 8 years)

    Pros

    Generous vacation, health benefits, 401K etc. You won't make as much money as in New York or Boston but the benefits are top notch and cost of living is a bit lower than in a major city (although not that much since CT is an expensive state).

    Leadership development programs here are also incredibly good and can provide great career starts. With those, career advancement is easy. Outside of the development programs, advancing might be harder as the culture is working somewhat against the company in that regard. A lot of people stay here for 20, 30, or even more years and so there's typically not that many new opportunities opening up outside of VP and higher levels.

    Work atmosphere is unparalleled given what I've heard about other companies in the area. This is not a start-up and while the environment might seems as more traditional/conservative, the overall culture is that of a big family atmosphere. Internal competition with colleagues is a no-no and advancement at the expense of others will lead to a quick departure from here. Everyone is encouraged to work as one big team.

    Travelers excels at work life balance with multi-week vacations after you've been here for a few years, ability to carry over vacation time, and ability to purchase more vacation time if needed. In IT, ability to work from home is also there and is available for various life events (sick, family need, snowing outside, etc.). There are people that work remote full-time but that's very limited here and most people will typically be hired to work in Hartford. That means you're expected to come in. However management is very flexible on opportunities to work from home, come late, leave early etc. if life demands. Very low stress environment overall.

    Cons

    Limited bonus potential and profit sharing when working in core IT and not in one of the business units. You're also located in Hartford which for folks in their 20s and 30s is not the optimal place to be given that there much better areas for young professionals close to this region (New York, Boston).

    Parking is a nightmare given that most people stay here their whole life. Wait-lists for on-campus underground parking facilities (there are 4) exceed 20 years of service. All of them. Typically you would park at the Convention Center which requires a walk outside and so not optimal in bad weather. Higher positions would typically negotiate garage parking right away so would not be an issue for higher management hires.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Experience as BI Intern

    Former Intern - BI Intern in Hartford, CT
    Former Intern - BI Intern in Hartford, CT

    I worked at Travelers Companies as an intern (less than a year)

    Pros

    I was a summer intern at Travelers as a BI intern. They provided me with real work exeperience using technologies like SQL, SSIS, SSRS, along with other third party technologies. They also had a very good review process in the middle and end of the summer and I felt like I really knew where I stood as far as how they liked me work goes

    Cons

    There weren't too many cons while working as an intern. One thing that would have been good was to attend meeting in order to get a larger picture of what was going on with the system I was developing.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 11 people found this helpful  

    Heavy Work Loads, No Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Unit Manager
    Current Employee - Claim Unit Manager

    I have been working at Travelers Companies

    Pros

    PTO, medical benefits, 401k, solid company financially

    Cons

    Managers and claim professionals have extremely heavy work loads. Very high quality standards to the point of nit picking minute file quality items that really don't impact financials or service delivery. Micro management culture.

    Advice to ManagementAdvice

    Revamp QM-- they have no clue what it's like in the day to day operations. Rein in your micro managing EMT- they stifle innovation and creativity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Stable, company with very sharper leaders and managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Stability, great health benefits, a lot of PTO, many opportunities

    Cons

    Very corporate, very conservative. Hard to maintain work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Alpharetta, GA
    Current Employee - Account Manager in Alpharetta, GA

    I have been working at Travelers Companies

    Pros

    Flexible, benefits, management, salary and employees.

    Cons

    No holiday parties offsite and too many meetings.

    Advice to ManagementAdvice

    Continue being flexible.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    AE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Great work envirnoment, with flexibility as long as you get the job done. Managment is best in class. Pension plan is a very big bonus.

    Cons

    Some other departments within the company are not as great to work for. However on a top level executive level it's a very well run organization.

  9. 1 person found this helpful  

    Gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Nice coworkers and great flexibility

    Cons

    Bad management that played favorites

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  10. 12 people found this helpful  

    HELP IS NEEDED!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims in Fort Worth, TX
    Current Employee - Claims in Fort Worth, TX

    I have been working at Travelers Companies full-time (more than 10 years)

    Pros

    Salary and Benefits good. Nothing else...

    Cons

    Lures New Hires (inclds desperate adjusters from other companies), and Interns under knowingly False and Misleading Circumstances. First 3-6 months you are patted on the back with encouragement. THEN, they flip on the Light Switch with their true agenda. They:

         1. Rule by Intimidation, Threats, and Abuse.
         2. You are assigned a "territory" with DEMANDED Quota and Inspection/Settlement assignments.
         3. Other adjusters intimidated into either quitting or fired for poor performance and accused of insubordination then
              Written Up to prepare a negative personnel file in case you try and try for Unemployment.
         4. Suddenly, your territory increases (including distance) and you are RESPONSIBLE for the same Inspections with
              Settlement Quotas INCLUDING, your new territory expansion of those driven out; NO EXCUSES.
         5. Provided a Salary based on a 40 hour (or less) work week. Understanding is IF you have claims, there is NO
              excuse for not getting all Claims Inspected and Settled almost Immediately, if not sooner. No matter how
              complex, how far away or how large. There is NO EXCUSE, even if most of your claims are ABOVE your
              Settlement Limit. It IS YOUR fault and your personnel IS documented with threats of it being used against you!
              (What happened to all of those "Pats on the Back"?
         6. NO Overtime Pay! But as long as you have claims, you are EXPECTED to get them processed.
         7. Nights and Weekends are no longer for you, your Family, or Friends. Again, NO Compensation, though illegal.
         8. Then you TRY talking to your Manager only to find they too have been driven out.
         9. They will not replace the "missing" adjusters whose territories you are blamed for.
       10. They can NOT hire many other experienced adjusters who refuse to jump from the Frying Pan into the
              Fire. "Word is on the Street"...
       11. They REFUSE to hire Outside Assistance (I/A's) to help out their Adjusters, Insureds, and Agents.
       12. Set up disconnect with Personnel. Called Chain of Command.
       13. They Practice, and their Goal is, High Employee Turnover. Especially those closer to Retirement and who have
              accumulated years of Experience...

    Other than these few minor drawbacks, it is a great place to work for those who enjoy: Extreme Micro Management, Intimidation, Unpaid Hours, being Set Up to Fail, and Abuse. And it IS a Temporary Pay Check for those desperate enough to tolerate being shown how worthless you really are so maybe that helps too. Unfortunately, almost every Manager and/or Adjuster I knew over the years is no longer there.... IF that tells you something. And I know my days are numbered as well. I have over 15 years of claims experience...

    Advice to ManagementAdvice

    Clean House in your Management and give back a good, and reasonable, work environment to your lower mgmt. and adjusters. A Reorganization IS needed! Quit making your Insureds and Agent suffer for YOUR sins....

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Great teamwork. Busy fast paste. A lot of collaboration.

    Cons

    No room to grow. Company does not promote within

    Recommends
    Positive Outlook
    Approves of CEO

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