Travelex Reviews

Pros

The company is pretty much laid back. The management is nice. The people are nice.

Cons

Foreign customers are annoying! Even some Americans can be really annoying.

Pros

Great co-workers
Able to accumulate vacation time.

Cons

fractured deparments
zero growth opportunities
managers lacked knowledge of basic processes within companies
Senior executives all British; were very condescending to those in the Australian, Canadian and American offices

Advice to Senior Management

consolidate one central North American office!

Pros

Good location in DC near 2 metro stops
Free gym in the building

Cons

Extremely underpaid compared to other companies
Under average benefits compared to other companies
Misleading growth opportunities
Low employee morale and high turnovers
An environment of "burn-outs" due to high workloads, lack of appropriate prioritization, internal politics, and lack of employee engagement/motivation
Leaders are not authentic, they don't engender trust
Poor leadership behavior is never acted upon
Totally inefficient internal processes & outdated systems
HR sides management

Advice to Senior Management

Pay employees more money and offer better benefits
Hire competent managers
Buy Herman Miller chairs
Keep promises you make
Value your employees better, take care of them better (not just upper management) and see what happens

Pros

easy to get time off
flexible work hours
downtown DC
Gym in the building
coffee maker (although the coffee tastes awful)

Cons

compensation
HR department sides with Management
Managers who are in their position due to friends and family
biases that carry over between departments regardless of ones work ethic.

Advice to Senior Management

Try and retain your top talent by paying them a competitive wage and get rid of some of the people who are barely competent enough to correctly complete their day to day responsibilities. This would help morale and show others that you respect and admire hard-work.

Pros

Decent hours, benefits, and working conditions ... nothing to write home about ... just bog standard

Cons

Big shakeups while I was there
Very heavy process involved for everything
Absentee senior management

Advice to Senior Management

Pay more attention to management's results, rather than politics ...

Pros

competitive benefits, management is putting more effort into making a better work environment.

Cons

no clear direction/management. Penny wise and pound foolish. There's internal struggles between departments (have a cover your ass mentality). The company seems to prefer hiring outside the company instead of promoting/rewarding their good employees.

Advice to Senior Management

Improve the office culture and communicate the direction of the business to the whole company.