Travelex Reviews

Updated July 29, 2014
Updated July 29, 2014
58 Reviews

2.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Peter Jackson
22 Ratings

Review Highlights

Pros
  • great working environment and a good place to start off at, easy to get a job there and esay work (in 5 reviews)

  • Cannot really think of any, experience in Foreign Exchange is the only Pro I can think of (in 3 reviews)


Cons
  • Working hours are not regular and make it difficult to plan anything outside of work; work-life balance is poor (in 3 reviews)

  • Hugh pressure to sell with unrealistic targets, targets that must be met to have any chance of a pay-rise (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Travelex is an easy, relaxed, laid back type of environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Consultant  in  Elizabeth, NJ
    Current Employee - Sales Consultant in Elizabeth, NJ

    I have been working at Travelex

    Pros

    The company is pretty much laid back. The management is nice. The people are nice.

    Cons

    Foreign customers are annoying! Even some Americans can be really annoying.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Overworked and underpaid, it's a sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Travelex

    Pros

    Good location in DC near 2 metro stops
    Free gym in the building

    Cons

    Extremely underpaid compared to other companies
    Under average benefits compared to other companies
    Misleading growth opportunities
    Low employee morale and high turnovers
    An environment of "burn-outs" due to high workloads, lack of appropriate prioritization, internal politics, and lack of employee engagement/motivation
    Leaders are not authentic, they don't engender trust
    Poor leadership behavior is never acted upon
    Totally inefficient internal processes & outdated systems
    HR sides management

    Advice to ManagementAdvice

    Pay employees more money and offer better benefits
    Hire competent managers
    Buy Herman Miller chairs
    Keep promises you make
    Value your employees better, take care of them better (not just upper management) and see what happens

    Doesn't Recommend
    No opinion of CEO
  3.  

    employees with a range of work ethics making sweat shop wages regardless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Travelex

    Pros

    easy to get time off
    flexible work hours
    downtown DC
    Gym in the building
    coffee maker (although the coffee tastes awful)

    Cons

    compensation
    HR department sides with Management
    Managers who are in their position due to friends and family
    biases that carry over between departments regardless of ones work ethic.

    Advice to ManagementAdvice

    Try and retain your top talent by paying them a competitive wage and get rid of some of the people who are barely competent enough to correctly complete their day to day responsibilities. This would help morale and show others that you respect and admire hard-work.

    Doesn't Recommend
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  5.  

    Travelex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex

    Pros

    competitive benefits, management is putting more effort into making a better work environment.

    Cons

    no clear direction/management. Penny wise and pound foolish. There's internal struggles between departments (have a cover your ass mentality). The company seems to prefer hiring outside the company instead of promoting/rewarding their good employees.

    Advice to ManagementAdvice

    Improve the office culture and communicate the direction of the business to the whole company.

    No opinion of CEO
  6.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)

    I worked at Travelex full-time for more than a year

    Pros

    apparently most good people are employed by travelex

    Cons

    higher management is not worthy, too much to do for too less in return

    Advice to ManagementAdvice

    Start looking after your staff who looks after your customers and your bank balances

    Doesn't Recommend
    Negative Outlook
  7.  

    Slow

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex

    Pros

    Good training, Well organized structure

    Cons

    Poor hours, Too few customers, Repetetive workload

  8.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex full-time for more than 5 years

    Pros

    Great work culture and people

    Cons

    Poor management and pay scalaes

    Advice to ManagementAdvice

    be practical

    Recommends
    Neutral Outlook
  9.  

    Good Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Mumbai (India)
    Current Employee - Software Developer in Mumbai (India)

    I have been working at Travelex full-time for more than a year

    Pros

    Good working environment
    Flexible timing
    pay is good upto market level

    Cons

    Not too much to explore
    limited role and responsibility

    Advice to ManagementAdvice

    Encourage employees to take on greater role and reward not only monetarily but give them post hike too.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Experience was good because of the team i got.(Mumbai Office)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Mumbai (India)
    Current Employee - Senior Software Engineer in Mumbai (India)

    I have been working at Travelex full-time for more than a year

    Pros

    Provides training, but on weekends, so if you want to lear need to sacrifice personal life a bit.
    Nice people to work with, specially my team.
    Transport facility is there.

    Cons

    No proper management in the project, requirements keeps on coming even if the testing is in UAT phase. Everything is urgent.
    Did not try to retain people.
    Proper management is still under construction, no proper processes.
    Management did not stand for there employee, if some one from UK says something they just blindly follow ask you to stay late even if it is of no use.
    Promotion policy is not at all clear, one of my friend is still Software engineer even after having exp of 5 years.
    Cafeteria is not good.

    Advice to ManagementAdvice

    Please try to retain employees, at least those who work.
    Improve the cafeteria, food is not all good.
    Vehicles in the transport are not good.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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