Travelex Reviews

Updated October 3, 2014
Updated October 3, 2014
64 Reviews
2.3
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Jackson
23 Ratings

Review Highlights

Pros
  • great working environment and a good place to start off at, easy to get a job there and esay work (in 5 reviews)

  • Cannot really think of any, experience in Foreign Exchange is the only Pro I can think of (in 3 reviews)


Cons
  • Working hours are not regular and make it difficult to plan anything outside of work; work-life balance is poor (in 3 reviews)

  • Low pay especially for responsibly (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Charlotte, NC
    Current Employee - Sales Consultant in Charlotte, NC

    I have been working at Travelex part-time (less than an year)

    Pros

    Interesting work, it is different everyday

    Cons

    No benefits, no benefits, no benefits

    Advice to ManagementAdvice

    How about some benefits or incentive to stay here. I'm sure turnover is high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Big Hopes for no Pay off, the worst experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Seattle, WA
    Former Employee - Sales Manager in Seattle, WA

    I worked at Travelex full-time (less than an year)

    Pros

    Nothing good about this company.

    Cons

    Was hired as a National Account Manager along with 40 others and then layed off 9 months later. What a waste of time!

    Doesn't Recommend
    Negative Outlook
  3.  

    Glad to have moved on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst in Washington, DC
    Former Employee - Analyst in Washington, DC

    I worked at Travelex

    Pros

    Great co-workers
    Able to accumulate vacation time.

    Cons

    fractured deparments
    zero growth opportunities
    managers lacked knowledge of basic processes within companies
    Senior executives all British; were very condescending to those in the Australian, Canadian and American offices

    Advice to ManagementAdvice

    consolidate one central North American office!

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Travelex is an easy, relaxed, laid back type of environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Consultant in Elizabeth, NJ
    Current Employee - Sales Consultant in Elizabeth, NJ

    I have been working at Travelex

    Pros

    The company is pretty much laid back. The management is nice. The people are nice.

    Cons

    Foreign customers are annoying! Even some Americans can be really annoying.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    Overworked and underpaid, it's a sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Travelex

    Pros

    Good location in DC near 2 metro stops
    Free gym in the building

    Cons

    Extremely underpaid compared to other companies
    Under average benefits compared to other companies
    Misleading growth opportunities
    Low employee morale and high turnovers
    An environment of "burn-outs" due to high workloads, lack of appropriate prioritization, internal politics, and lack of employee engagement/motivation
    Leaders are not authentic, they don't engender trust
    Poor leadership behavior is never acted upon
    Totally inefficient internal processes & outdated systems
    HR sides management

    Advice to ManagementAdvice

    Pay employees more money and offer better benefits
    Hire competent managers
    Buy Herman Miller chairs
    Keep promises you make
    Value your employees better, take care of them better (not just upper management) and see what happens

    Doesn't Recommend
    No opinion of CEO
  7.  

    employees with a range of work ethics making sweat shop wages regardless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Travelex

    Pros

    easy to get time off
    flexible work hours
    downtown DC
    Gym in the building
    coffee maker (although the coffee tastes awful)

    Cons

    compensation
    HR department sides with Management
    Managers who are in their position due to friends and family
    biases that carry over between departments regardless of ones work ethic.

    Advice to ManagementAdvice

    Try and retain your top talent by paying them a competitive wage and get rid of some of the people who are barely competent enough to correctly complete their day to day responsibilities. This would help morale and show others that you respect and admire hard-work.

    Doesn't Recommend
  8.  

    Travelex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelex

    Pros

    competitive benefits, management is putting more effort into making a better work environment.

    Cons

    no clear direction/management. Penny wise and pound foolish. There's internal struggles between departments (have a cover your ass mentality). The company seems to prefer hiring outside the company instead of promoting/rewarding their good employees.

    Advice to ManagementAdvice

    Improve the office culture and communicate the direction of the business to the whole company.

    No opinion of CEO
  9.  

    Good People, Senior management is not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Dev Lead in Mumbai (India)
    Current Employee - Software Dev Lead in Mumbai (India)

    I have been working at Travelex full-time (more than 8 years)

    Pros

    MNC Culture
    No delay in Salary payments
    Various Bonus scheme

    Cons

    Unachivable targets set by higher management
    Unprocessed area and very slow progress in process adoption
    Head of department is filling his own men in different areas of senior management
    No rewards and recognition for Hard working and dedicated people.
    Only talking tom get rewarded.
    Less salaries compare with Market
    Contract employees are values than full time resources.

    Advice to ManagementAdvice

    Start Valuing old resource before pampering new people.
    Start thinking in professional way, wasting lots of cost in unwanted contractors in various projects, who are doing nothing and not adding any values.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Travelex operates and relies upon the good will of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Money Manager in Southport, England (UK)
    Current Employee - Travel Money Manager in Southport, England (UK)

    I have been working at Travelex full-time (more than 5 years)

    Pros

    You have to learn new skills quickly and react and adapt quickly to change which for personal development is very good.

    Cons

    Long term employment or hard work is not rewarded or recognised, Inadequate training given, Lack of management and head office support, stressful environment due to amount of work and responsibility with a small wage budget. Low pay especially for responsibly. Extremely small environment to work in.

    Advice to ManagementAdvice

    Remember your supposed company values and look after and reward those who work so hard for you! Be more organized and give adequate training and supportive tools to support colleague's through change. Listen to your staff and value their opinion and act upon it to create a better work environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    treat their staff like crap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Money Manager in Hull, England (UK)
    Former Employee - Travel Money Manager in Hull, England (UK)

    I worked at Travelex part-time (more than 3 years)

    Pros

    Really enjoyed the job as travel money manger for 3 years until I was ill and was penalised for it! It did take over my life though as when ever anyone rang in sick it was my responsiblity to cover the bureau myself if I couldn't get any cover, meaning I would have to cancel plans.

    Cons

    I got a new regional manager whilst I was ill, and he was not sympathetic to the time I had off due to illness. He wanted to discipline me for my absence level even though it was work related and previous to this illness I had not had a single day off sick in over 3 years! I put in a grievance about my regional manager that kept being rescheduled, and it eventually was heard after I had made the decision to leave as i could not continue to work for this man. I have heard similar stories of other people being treated this way since I have left. So it's an ok company to work for until you are ill and need any time off!

    Advice to ManagementAdvice

    Employ decent people as regional mangers and value your staff more.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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