Travelocity Reviews

Pros

They believe in work- life balance like no other company I have worked for.
Even though we work hard, this place is always fun and feels like a serious my second home.
The leaders care about their people and show it in many ways
Everyone here is a team.. and I mean everyone!

Cons

Some of our systems we use to do certain things such as IT problems and other things could be a litle less tedious. That is my only complaint!

Pros

Travelocity is a fun and collaborative company.

Cons

The company is a bit slow moving.

Advice to Senior Management

Move faster.

Pros

Long term employees help engender a sense of family. Being a part of the Sabre family conveys opportunities to grow within a large corporation.

Cons

Every time we add a new executive they seem to want to re-invent the wheel - usually through re-orgs, lay offs, and such. Cut the fat at a business unit level now. Preserve talent to retreat to a cash cow position. Give up the Google fight and find a profitable niche for a well run company. (e.g. bank loyalty programs)

Advice to Senior Management

You add to the consumer site one customer at a time (they are promiscuous). You add customers to the TPN sites 10M customers at a time (they are loyal). Are you a B2C or a B2B2C company?

Pros

There are career opportunities if you have enough patience, which leads to some growth.
Trips abroad are also a good thing.
Dress code and time flexibility.

Cons

Lack of innovation and vision from Business. We're always waiting until Expedia launches something to emulate it.
No clear direction in technology. We're always deciding on the go.
Overall instability.
Salaries are way behind other companies.

Advice to Senior Management

Listen to everyone. Sometimes people with enough time in the company can think of good ideas.

Pros

Good Vacation time. Salary not great but ok. Nice People in general.

Cons

Massive layoffs annually and record morale problems make this once glorious company now a distant 4th place in the space. The Gnome alone cannot save Travelocity, It needs smart nimble thinkers to get it to the next level and I don't see much light at the end of the tunnel.

Advice to Senior Management

Stop following Expedia and go create something worthy. Empower your people more- They have passion (or they did). My hope is it's not too late.

Pros

it's a paycheck, co-workers are friendly as long as they are on the phones like you,when possible you do meet some nice people on the phones who appreciate you and the work you do. You learn alot from the people you speak to on the phones about different places to vacation and visit. There are travel discounts, sadly you rarely get to use them as time off is so difficult to schedule, but whenever you leave the job, as most people do, sadly, you'll know where to visit.

Cons

management is incompetent in it's belief that negative reenforcement produces results. Though you are granted 15 days time off which can be used as vacation or sick time, be prepared to schedule an illness as call in sick and you're penalized. Advancement is more a popularity contest rather than a skill driven promotion. No matter the situation you always have the fear of getting fired in the back of your mind and that is hammered into your head nearly daily. Even people who never smoked in their lives or have quit for years start again to releive stress that sums up to me a very toxic workplace, and I don't mean from second hand smoke.

Advice to Senior Management

Answer phones sometimes by our sides so you can understand what we go through on a daily basis. Illness cannot be scheduled don't punish us for needing a day off. Most of all ,listen to us not just assume you know what it's like and maybe then there wouldn't be so much turnover. Respect us as you expect us to respect you. Finally, . Learn to manage with a hands on approach because the glass walls you sit behind are not rose colored, things need to change and quickly, see that there is no morale and only you can change it.

Pros

Lots of talented people.
Everyone strives for success and works with you.

Cons

Political acumen will help navigate issues and communicate with leadership.
Company is going through change right now. This is both good and bad.

Advice to Senior Management

Management is new and I was not able to work for them for long enough to give advice.

Pros

Focused on using latest technologies.

Cons

Poor business direction.
Always changing technologies - unable to justify the cost.
Some inexperienced managers exploit and encourage unethical behavior .
Poor morale.. employees afraid of layoffs - real issues are suppressed and not resolved.

Advice to Senior Management

Remove managers that have poor leadership skills and encourage unethical work environment.
Focus on morale of employees.

Pros

Most teams are knowledgeable, seasoned, professionals capable of mentoring others. Great benefits (401K, time-off, and medical). Understanding of family responsibilities.

Cons

Mass exodus of employees the last 12 months; constant re-organizations; no clear direction; focus on non-game changing developments; little communication.

Advice to Senior Management

Morale needs a serious boost. Let people do their jobs instead of constantly focusing on reorganization that is not beneficial.

Pros

Intelligent and passionate coworkers; a fantastic industry (travel); great community environment; work from home options; travel opportunities; ideal office location; comprehensive benefits package including health, dental, and vision.

Cons

Combined work/sick leave; disorganized leadership; high executive turnover; below-market pay; refusal to address compensation issues; hiring and raise freezes; repeated lay-offs contributing to an uncertain work environment; limited or no career advancement path.

Advice to Senior Management

Management needs to settle on a single, unified plan going forward and provide clear pathways for employee advancement. They also need to address the ongoing issue of low compensation, cut back outsourcing, and bring more jobs in-house.