Travelodge Hotels (UK)

  www.travelodge.co.uk
  www.travelodge.co.uk

Travelodge Hotels (UK) Reviews

Updated September 30, 2014
Updated September 30, 2014
27 Reviews
2.3
27 Reviews
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Travelodge Hotels (UK) CEO Peter Gowers
Peter Gowers
13 Ratings

Employee Reviews

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  1.  

    Good Company, getting better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelodge Hotels (UK) full-time (less than an year)

    Pros

    They like to promote and reward within provided you get a line manager on board.

    Cons

    No line manager support can be the end of someone's career here.

    Advice to ManagementAdvice

    Pay more, start with those at the bottom though.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelodge Hotels (UK)

    Pros

    Good family to work with

    Cons

    The benefits that are on offer are not great

  3. 1 person found this helpful  

    Disgusting, Unprofessional, illegal and disrespectful Do not work for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Team Member in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Hotel Team Member in Crawley, West Sussex, South East England, England (UK)

    I have been working at Travelodge Hotels (UK) full-time (less than an year)

    Pros

    Free parking
    New build hotel

    Cons

    Stupid hours - 24 hr shift no break (illegal)
    Management don't have a clue
    No or little training
    Stupid out booking policy
    company cares about profits not employees,guests or anything else
    Polishing a turd

    Advice to ManagementAdvice

    Employ managers who actually are not just turning 18 and its there first job but ones that actually have experience
    Think more about your guests and employees not just how much money is in your back pockets
    Offer better employee benefits on friends and family
    Learn about the UK law and working time directive
    108 breakfasts to cook me being the only chef oh and waiter and cleaner and receptionist ONLY MEMBER OF STAFF IN BUILDING either poor management, tight upper management budgets this affects your employee moral and guest satisfaction

    your out booking policy is the definition of the company ethos sell more rooms then available. Guest arrives 3am very angry upset guest unsatisfied (company doesn't care about guest satisfaction) receptionist takes brunt of guests anger sometimes resulting in verbal and physical violence (company doesn't care about staff morale) all in all guest unhappy, staff unhappy COMPANY HAPPY AS MADE £39.00 EXTRA doesn't take a genius to notice this doesn't work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Micro Managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Manager in Gloucester, England (UK)
    Current Employee - Hotel Manager in Gloucester, England (UK)

    I have been working at Travelodge Hotels (UK) full-time (more than an year)

    Pros

    The company is always improving, and they are finally listening to what customers actually want

    Cons

    Expected to work on days off.
    Micro managed to a suffocating amount
    No trust in managers to actually manage
    Poor salary and benefits
    Insufficient funding for day to day running

    Advice to ManagementAdvice

    You've promoted or hired someone for their managerial talent, why not let them manage their own business?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Absolutely Awful Without A Doubt The Worst Company I have Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Attendant in Sunbury-on-Thames, England (UK)
    Current Employee - Room Attendant in Sunbury-on-Thames, England (UK)

    I have been working at Travelodge Hotels (UK) part-time (less than an year)

    Pros

    There are no pros, everything about this place is dreadful

    Cons

    Made to feel totally uncomfortable being English, All of the other housekeepers spoke to each other in a language I didn't understand even thought they could all speak perfect English when it suited them.
    Made to work 5/6 hours a day and get paid for only 4.
    I was given no training at all and was disgusted at some of the things I saw.
    Toilets were cleaned with bath towels, ok they were washed after but seriously that is disgusting, someone is going to be using that again.
    I also witnessed a member of housekeeping staff regularly lick her fingers and run them around the inside of a mug then give it a wipe with a dirty pillowcase and put the mug out for the next person to use

    Advice to ManagementAdvice

    You need to ask yourselves why you get so many bad reviews, seriously one of you should go play undercover housekeeper for a week and see what really goes on

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Attendant in Kingston upon Thames, England (UK)
    Current Employee - Room Attendant in Kingston upon Thames, England (UK)

    I have been working at Travelodge Hotels (UK) as a contractor (less than an year)

    Pros

    Sorry but there are no pros

    Cons

    They don't pay the hours you work. They lie about pay on a Sunday and do not pay ssp. The staff there are all polish and if your face don't fit you no it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    don,t work here

    Former Employee - Room Assistant in Nottingham, England (UK)
    Former Employee - Room Assistant in Nottingham, England (UK)

    I worked at Travelodge Hotels (UK) part-time (more than 3 years)

    Pros

    There are no best reasons

    Cons

    I worked at Travelodge for about 3 years and when I refused to cover reception and also clean 15 plus rooms my life was made a misery.I had to leave as things got so bad I ended up on tablets and my confidence took a nosedive.I,ve been left 2 years and I still have nightmares about the place,its an absolute scumbag of a place.

    Disapproves of CEO
  9.  

    Worst job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ayr, Scotland (UK)
    Former Employee - Anonymous Employee in Ayr, Scotland (UK)

    I worked at Travelodge Hotels (UK) full-time (more than an year)

    Pros

    Nothing at all. Worst job ever.

    Cons

    Doing reception and 20 rooms at the same time while answering the phone and acting manager. Loneworking on evening and night shift. Doing 20 jobs at once and only being paid NMW. Hotel was filthy, didn't matter how much you cleaned it. No staff benefits, not even discount on rooms! Not equipped with proper PPE. Endless phonecalls on days off.

    Advice to ManagementAdvice

    Look at your hotels and look to see what needs improving before pocketing the cash.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Worst job in the worst place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper
    Former Employee - Housekeeper

    I worked at Travelodge Hotels (UK) part-time (less than an year)

    Pros

    I can not think of a single one about the actual job. The only thing I can say is that most of my co workers were polite and friendly. They had a kind of 'we're all in this together' approach and helped you out when needed.

    Cons

    - Working unpaid overtime. Paid for four hours work when I was doing between 5-7 hours a day because the amount of rooms given to clean was WAY too much for the time given.
    - Minimum wage for a horrible job that is like a 6 hour work out.
    - Expected to clean rooms in a impossibly short amount of time. On my contract it stated 4 rooms an hour, luckily my boss knew that was too much gave us a little more time.
    - No break- it did say in the contract I was allowed a 30 minute break (4 hours work), but I was never told anything about it and no one else ever took a break.
    - Weekly rota was all over the place and could change at any minute.
    - Some rooms are more disgusting than others but still given the same time to clean. I've had to clean up someone who has peed in a bin, dirty nappies left out, and mysterious brown substances smeared on bathroom walls, but they're treated the same as people who strip their own beds and clean their own mugs.
    - Expected to do things after cleaning the rooms (adding to overtime). Given 4 hours to clean rooms (which would take at least an hour longer anyway), but had to get their early to set up, and spent about half an hour at the end of the shift sorting out dirty laundry, putting rubbish away, sorting out trolleys for next people, hoovering hallway etc. I have no problem with this but it should be paid work.
    - Have to clean late check out rooms which leave at 2pm (when the shift is SUPPOSED to end). You'll be there unpaid at that time anyway, but surely they know that if you're supposed to start cleaning some rooms at 2pm then they should pay you past 2pm.

    Advice to ManagementAdvice

    Accept that you either need to half the work load of pay for extra hours. Plus this shouldn't be a minimum wage job, it's seriously terrible.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    DON'T WORK THERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Team Member
    Former Employee - Hotel Team Member

    I worked at Travelodge Hotels (UK) part-time (less than an year)

    Pros

    There Isn't one!! oh wait!.you eventually get to leave and go home

    Cons

    Long hours, over working, management speak to you in a rude manner and treat you horrendously
    Minimum wage! Management lie about everything,Change your rota without telling you and then expect you to turn up!, You don't get given the full training.

    Advice to ManagementAdvice

    Treat staff better!!

    Doesn't Recommend
    Negative Outlook

Travelodge Hotels (UK) Photos

Travelodge, City Rd (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Travelodge, Inverness (Photo thanks to Geograph user JThomas, Some Rights Reserved)
Travelodge, Mount Ephraim (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)

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