Travelport Reviews

Updated September 3, 2015
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3.5
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Travelport President, CEO, and Director Gordon A. Wilson
Gordon A. Wilson
59 Ratings

Pros
  • Good work-life balance with flexible working hours (in 13 reviews)

  • They allow you to work from home (in 11 reviews)

Cons
  • Senior management doesn't have a strategy for growing the company (in 7 reviews)

  • Lack of direction from management, everyone seems to do their own thing, which quickly turns into uninterested co-workers (in 3 reviews)

More Pros and Cons

127 Employee Reviews

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  1. Oligopoly in industry makes Travelport a relatively stable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelport full-time

    Pros

    One of three global leaders in GDS industry - all spawned from airlines Gordon Wilson, CEO is knowledgeable, visionary & respected in the industry GDSs enable travel transactions between airlines, hotels, rental car providers & agents or consumers - a necessary service that, like the Interstate highway system, could benefit from improvements, but won't be going away any time soon Virtually a utility, so revenue is non-seasonal, only mildly cyclical & fairly stable The industry has settled into an oligopoly, so again, relatively stable market dynamics Minimum threat from up-starts & start-ups, though they do put on pressure from time to time Knowledgeable work force, many in the industry for decades Positive work environment Stable market share Good profitability Strong focus on market share Focus on product innovation Good compensation & benefits

    Cons

    Established industry that has evolved over decades, so despite best of intentions, very slow to change or innovate Highly matrixed organization, so direction not always clear Well-intentioned workforce, but initiatives are not always efficient & effective Following its recent IPO, it appears much of the decision-making has reverted to HQ near London Not much room for growth or advancement, at least in the US (Americas HQ in Atlanta)

    Advice to Management

    Engage the front line in the regions more in strategy & business planning Consider an able COO to complement & actualize on CEO Gordon Wilson's vision Clarify roles & responsibilities throughout the organization to improve its efficiency Define KPIs & their measures & cascade them to all levels


  2. Software Engineer Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees were very nice and they seemed really interested in my learning and fitting in with everyone. I worked with some amazing people

    Cons

    Some of the technologies they used seemed very old.

    Advice to Management

    None


  3. Lots of Change but overall good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Atlanta, GA
    Current Employee - Finance in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Competitive pay, flexible, happy employees

    Cons

    Few US-based opportunities, layoffs are prevalent

    Advice to Management

    Travelport's leadership team is pretty strong. It can be frustrating for the lower level employees to feel heard. Don't ignore the messages that the workers bring forward.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Woodbridge, VA
    Former Employee - Sales Representative in Woodbridge, VA
    Recommends
    Positive Outlook

    I worked at Travelport full-time (More than 3 years)

    Pros

    Good benefits and salary, nice people and great hours

    Cons

    Commission could be better and management could be easier


  6. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Good 401K. - Work life balance.

    Cons

    - A lot of out sourcing. - Slow advancement - Poor bonuses on performance.


  7. Good Company for the most part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Current Employee - Project Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time

    Pros

    Decent benefits package with the option of being a virtual employee. They have good ideas and there are opportunities to work on new products.

    Cons

    Takes to long to implement objectives and objectives change with each change in the senior leadership/upper management. It has been 8/9 years since the merger with Worldspan and many areas are still run completely separate and have never truly merged. Marketing and trying to develop the same product for 4 different platforms giving the few teams who have to work with 3 of the 4 platforms the same objectives and deadlines when clearly the products are not equal and neither are the environments provided to complete the deliverable.

    Advice to Management

    Quit wasting time and talent developing the same product for different platforms when you could merge a couple of them and produce as superior end product. Promote and reward people who truly do the work and not just those who tell you what you want to hear.


  8. Most Toxic Recruiting Job in Atlanta

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Atlanta, GA
    Former Employee - Recruiter in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Individually, the people are very nice. There are some great people in the HR Department. Great Location for commute.

    Cons

    --The MOST hostile work environment for American contract recruiters --The Human Resource Business Partners at Travelport are HORRIBLE. They work earnestly to sabotage the RPO’s by deliberately under reporting the RPO’s progress to senior management, flat out lying or, refusing to communicate with the recruiting team at all – recruiters have to work around them—Travelport does nothing to hold them accountable. In any other company, these people would have been terminated. At Travelport, they thrive. -- THE STRESS AND ANXIETY LEVEL IS PALATABLE. Almost every week the HRBP’s ‘escalate’ problems resulting in the recruiters being summoned to an office with their manager and a Travelport representative to tell them there is now an investigation to see if they interrupted an HRBP or, went around an HRBP or did something to offend and HRBP. The recruiter then has to stop work, collect emails and write their version of a story and hand it in hoping the verdict won’t be their termination. --MEETINGS WITH THE HRBP’s ARE LIKE INQUISITIONS. Insulting questions, open indictment of recruiters work ethic and capabilities and sometimes they are just plain nasty and rude. --HRBP’s have been openly hostile to recruiters wit veteran status and refused to work with them. --The UK HRBP’s loathe the American RPO and flat out have refused to work with them. They have helped terminated or run off every single American recruiter walking in the door. To date, not one UK recruiter has been terminated…only Americans.

    Advice to Management

    1. Fix the hostile/toxic recruiting environment created by the HRBP's 2. Terminate the HRBP's and start over with more professional people that will help the recruiting effort, not sabotage it.


  9. Helpful (1)

    Stable Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Analyst
    Current Employee - Senior Product Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 3 years)

    Pros

    Company is trying to stay current and show customers that we are still relevant given all the new competitors out there. They are also willing to change things up even if it means rocking the boat.

    Cons

    When change comes, there is uncertainties in one's role. But if you do good work and stay positive that can be overcome.

    Advice to Management

    Continue to keep employees up-to-date on re-orgs and how it effects the future.


  10. Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice work life balance and good culture

    Cons

    Future not certain with other GDS innovations more frequently

    Advice to Management

    Products should be market competitive


  11. Feeling Valued

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Engineer in Atlanta, GA
    Current Employee - Senior Security Engineer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Travelport full-time (More than a year)

    Pros

    One of the few places i have worked that seem to actually respond to what the employee surveys say. They do not just give lip service and respond to the topics that they want to; rather, upper management actually takes on the issues and makes changes. Travelport has a good work life balance for most teams.

    Cons

    New senior management, so it is hard to say anything here. There are always minor stresses involved in transitions but it appears those speed bumps are almost over. HR departments are slow to act. Especially when acting on hiring decisions made by teams with open resources. Please be patient when applying. It is worth the wait.

    Advice to Management

    Organize and give more resources to our HR departments and encourage them to work with the teams to help with the hiring processes. Communicate opportunities for charitable involvement.



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