Travelport

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Travelport Reviews

Updated August 20, 2014
Updated August 20, 2014
95 Reviews

3.1
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelport President, CEO, and Director Gordon A. Wilson
Gordon A. Wilson
40 Ratings

Review Highlights

Pros
  • Good work-life balance with flexible working hours (in 11 reviews)

  • Great work/life balance with option to work from home occasionally (in 8 reviews)


Cons
  • The lack of communication from the SLT down to mid to lower managment (in 4 reviews)

  • Senior management ignores major customers and then wonders why they lose them (in 6 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Travelport was the single most disappointing employer I've ever had - totally disorganized; zero communication from mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales and Marketing Areas  in  Atlanta, GA
    Former Employee - Sales and Marketing Areas in Atlanta, GA

    Pros

    Money and benefts. There is no other reason to work at Travelport

    Cons

    Travelport is an amazingly awful place to work. The place is a morgue - the level of excitement among staff for their jobs is nil. No one really knows whether his job will be there tomorrow morning - it's a dice game. Others have indicated that the privae equity firm that owns the company has no foresight beyond the quarter and profits. That statement is true. There is no trust between employees or departments, no loyalty from the top down or bottom up, and the whole company is a shell. It is a disturbingly unimaginative place to work; ideas are squashed or ignored. The old guard of former Delta or Galileo or Worldspan people - the ones with 20 + years - rule the roost and protect their own jobs while the rest of the folks come and go. Bottom line: it's only a matter of time before the place crashes, gets absorbed or becomes irrelevant.

    Advice to ManagementAdvice

    Fire them all and start over. No one knows what the (#R* is going on. Being laid off was the happiest day of my tenure there.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Last 5 years were very turbulent. Lots of consolidations, divestures, continuos layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Englewood, CO
    Former Employee - Anonymous Employee in Englewood, CO

    Pros

    International scope with good people around. Very good employer in stable times.

    Cons

    Owned by Private Equity firms hence no job security. Short term outlook. i.e. Next Quarter profits matters first. Very unstable environment at times. Senior exec tenure less than 3 years - revolving door.

    Advice to ManagementAdvice

    Currently and in the past, the wealth distribultion has been one way. First Cendant and now Blackstone bleeding the cash cow. Bring back the Galileo / Apollo / Wordspan original family / airline culture. Share some of the wealth with the employees which in reality is created by the employees. Recent example - Suspension of IPO was due to excessive Senior Leadership payouts (not a US or UK Penny for the employees) and was not due to European Soveriegn Debt (Greece). At the same time Amadeus was succesful in its IPO.

    No opinion of CEO
  3. 2 people found this helpful  

    Terrible, terrible, terrible leadership -- no insight into future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Enterprise Architect  in  Denver, CO
    Former Employee - Enterprise Architect in Denver, CO

    Pros

    Good people, good benefits, good work-at-home policy.

    Cons

    No vision. Lack of leadership. No advancement opportunities. New management in Atlanta is a bunch of friends-of-friends with no industry knowledge. Management leads with an iron fist. Running company like short timers. Very abusive to employees. No raises for years. Low or no bonus.

    Advice to ManagementAdvice

    Leave before you get pushed out. Listen to and value your employees. Vision then strategy...

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Intern  in  Kansas City, MO
    Current Employee - Quality Intern in Kansas City, MO

    Pros

    Place is crowded with all elderly people. A graduate is treated as kid. They all will appreciate our work as the company is old. They all work with 30 years back software. Company is now turning toward open system. TravelPort products are used by airlines. They are very very few companies as travelport

    Cons

    Work environment is very old

    Advice to ManagementAdvice

    Nothing

    No opinion of CEO
  6.  

    Uncertain of Future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    Pros

    Benefits were good, opportunity to work remotely

    Cons

    Communication is limited and needs major improvement

    Advice to ManagementAdvice

    Share company strategies and objectives

    No opinion of CEO
  7. 1 person found this helpful  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Analyst  in  Denver, CO
    Current Employee - Technical Analyst in Denver, CO

    Pros

    Used to be great - most of the people are great and the work is challenging and constantly changing

    Cons

    Lack of communication - Top Heavy - They claim to be customer focused but I believe it is anything but - most products are being rushed out to market without proper testing or support in place, many of the existing products no longer have developers who can resolve current problems because their expertise is no longer with the company - most were let go during the down sizing. It is very difficult to get anything done - departments do not work together - there was better communication and cooperation when we used outside vendors than there is now.

    Advice to ManagementAdvice

    Go back to the pre-Cendant philosophy Make all companies/divisions at least on the GDS side work off the same systems i.e. problem management and reporting should be on 1 platform - not 3 or 4. Make sure those who have stuck it out through all the cutbacks and downsizing are adequately taken care off and show some appreciation for the 70, 80 and 90 hours a week that have been and still are being put in - and compensate people accordingly . We have enough executives - hire some people who actually do the day to day stuff.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Change is the only constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    Pros

    A global company with good benefits and salaries that generally does understand the need for a work/life balance.

    Cons

    The largest revenue generator (computer reservation systems) that, for many years, kept the company in the black is becoming more and more irrelevant to today's business needs (witness the decline/disappearance of travel agents). Ownership/leadership of the company changes hands on an almost annual basis, resulting in whip-lash inducing changes in strategy, direction, and management that leave employees at best demoralized and at worst, pink slipped.

    The increased focus on the international side of the business, as well as having much of the top management coming out of their UK headquarters, has resulted in many US employees feeling sidelined or disregarded.

    The move of their core US data center from Denver to Atlanta, along with the correlated move of operations from Denver, left the Denver office feeling more like a frontier outpost than a viable part of the organization.

    Advice to ManagementAdvice

    Try to develop a comprehensive strategy/business direction that you - and your employees - can have confidence in. Back up mid-level management when they try to implement this direction. Constant change, accompanied by a lack of a "top down" coordinated effort leaves employees with a "this too shall pass" level of resignation that is counter-productive.

    No opinion of CEO
  9.  

    Travelport is a troubled company in a troubled travel technology industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing  in  Atlanta, GA
    Former Employee - Marketing in Atlanta, GA

    Pros

    Despite a wage freeze, Travelport is basically a good company as regards compensation, providing one is reasonably competent and has a solid and long-term background in the industry. One of the positive aspects of considering Travelport as an employer is that they are looking for new answers for what is (in some ways) an outmoded industry that relies on legacy technology. The success and future of the company centers on developing nontraditional, new ways to acquire, distribute and leverage travel content, which will enable people with non-travel background to find an entry that was unlikely 5-6 years ago.

    Cons

    The company is far less stable than it used to be, largely because of the general downturn in business travel and due to several disappointments in delivering new technology. As a result, the company seems a bit scattered, nervously seeking "silver bullets" to abruptly bring an upturn. The general employee population has picked up on this and is likewise nervous as well, tending to make them risk-averse. The only risky behavior shown by the company has been premature release of new technology.

    Advice to ManagementAdvice

    Merge with Sabre

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Engineer  in  Atlanta, GA
    Current Employee - IT Engineer in Atlanta, GA

    Pros

    Great people to work with.

    Cons

    No pay raises for the last few years.

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Travelport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    Pros

    Very dynamic industry. Company is taking the correct steps to remain competitive and postion itself for the future. Extremely complex technical environment coupled with complex business environment makes working at Travelport a challenging an rewarding experience.

    Cons

    Travel industry is currrenly in a economic slump which is impacting salary and bonuses in the near term. Industry is currently trending up though.

    Advice to ManagementAdvice

    Management needs to stay the course with it's curernt strategy. Some aspects of company processes can slow things down a bit.

    Recommends
    Approves of CEO

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