Glassdoor is your free inside look at Travelzoo reviews and ratings — including employee satisfaction and approval rating for Travelzoo CEO Christopher (Chris) Loughlin. All 24 reviews posted anonymously by Travelzoo employees.
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Christopher (Chris) Loughlin
Current Employee – been working at Travelzoo full-time for more than 7 years
Pros – • Travelzoo Experience – an annual $1,500 stipend + 3 extra vacation days to take a Travelzoo trip. Young, enthusiastic people, who genuinely care about the work they do.
Cons – We love our company so much, we often eat, sleep and breathe Travelzoo
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 12:39 PDT
Current Employee – been working at Travelzoo
Pros – - Limited politics/bureaucracy
- Strong benefits program
- Smart, talented employees
- Well managed organization
- Not a "cog in a wheel" feeling for employees. You can truly make an impact on the business
Cons – - poor internal communication
- Can be difficult to grow career
- No stock option packages
Advice to Senior Management – Management needs to do a much better job at communicating strategic vision and announcing important benchmark, product achievements, and reaching goals.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-09 10:54 PST
Current Employee – been working at Travelzoo full-time for more than 3 years
Pros – Working in Travel - Fun! Meet fabulous Industry friends in Hospitality. Great products highly respected Brand in the Industry and among the millions+ of end customers. Smart coworkers who you enjoy to be with at work and outside of it too.
Cons – Relatively 'rigid' environment. Slow to make change. Not clearly defined path of professional growth. Work/Life Balance can be difficult to achieve.
Advice to Senior Management – Create professional growth opportunities to retain your talent. Lighten up and have more fun! You may be amazed at how this positively impacts culture and productivity.
Yes, I would recommend this company to a friend
2013-03-11 16:38 PDT
Current Employee – been working at Travelzoo full-time for more than 7 years
Pros – I have always felt appreciated here at Travelzoo. I enjoy coming to work everyday - the people I work with are smart, creative, motivated and friendly. Our benefits package is great - we have health, dental, vision insurance; the Travelzoo Experience (annual stipends to take Travelzoo trips); and generous vacation time. We also do a great job of celebrating our wins, whether that's an additional million subscribers, a strong quarter, impressive performance from an employee or overall recognition for the company. This is generally a positive and supportive work environment.
Cons – I think we're feeling some growing pains as we transition from being a start-up to a scaled-up company. Years ago, we were small in size so we didn't have to jump through hoops to get approval on new projects or processes. Now we have to fight a bit to make progress internally and some of the processes in place don't make sense anymore. We're still trying to work out some of the kinks as we grow our staff and our product offerings.
Advice to Senior Management – Continue to show your appreciation and support for your teams - this is the one thing above all that keeps me motivated to contribute to the success of this company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-22 16:51 PST
Current Employee – been working at Travelzoo full-time for less than a year
Pros – Travelzoo Experience – an annual $1,500 stipend + 3 extra vacation days to take a Travelzoo trip.
Excellent Lifestyle Perks - corporate memberships to Massage Envy, Equinox, local restaurants, Zipcar and more.
Employee Awards - Travelzoo gives quarterly awards to employees who exhibit excellent work. The award includes a crystal trophy and $2500 cash.
Employee Empowerment – Employees are encouraged to participate in social responsibility and team-building initiatives. Travelzoo has a “Team In Training” team that has competed in several running events as well as raised money for the Leukemia and Lymphoma Society.
Excellent Vacation Time – Travelzoo encourages its employees to use their vacation days to experience the world.
Local Deal Discounts – Employees receive 20% discount codes to use on Travelzoo Local Deals or Travelzoo Getaways.
Leadership and Educational Development – Travelzoo sponsors leadership forums and educational development.
5-Star Travel for Work – For those employees who travel for work, they have the opportunity to stay at top hotels in top cities around the world.
Cons – While travel is enjoyable it can also be taxing at times.
Local Deal space is extremely competitive and saturated.
Some "offices" are remote so they do not enjoy all the perks other locations offer.
Advice to Senior Management – Continue to train, inspire and motivate. Feeling good about where you work and who you work for gets you through the lean times.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-19 16:23 PST
Current Employee – been working at Travelzoo full-time for more than a year
Pros – Fun perks like the Travelzoo Experience (getting to book a vacation deal), monthly company lunches, and Friday bagels in the NYC office. Intelligent, friendly employees. Competitive salaries.
Cons – Processes aren't very streamlined. There's lots of people in management positions leading to "too many cooks in the kitchen" scenarios that slow everything down.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-17 07:20 PST
Current Employee – been working at Travelzoo full-time for more than a year
Pros – The benefits: health, travel and small perks like monthly team off-sites. The collaboration among different teams within the organization is also decent. Advancement within the company isn't too difficult, but "advancement" means is additional workload, which isn't everyone's idea of a promotion.
Cons – Monumental amounts of multi-tasking and long hours. Producers are required to know a lot about different regions and a lot across different product lines. They are also required to negotiate deals, which is not something I was anticipating when I started this job. Negotiation should be a sales function. Sales people are being paid commission to negotiate. While sales has a monthly goal and a quarterly goal, a lot of the burden of "making things happen" falls to production.
Advice to Senior Management – Since this company is a smaller company (less than 500 employees worldwide) management tends to have a hand in everything. This is sometimes a pro and sometimes a con. The interactions with upper management have been pretty positive though.
Yes, I would recommend this company to a friend
2013-02-18 09:05 PST
Current Employee – been working at Travelzoo full-time for more than 8 years
Pros – Travelzoo Experience - an annual $1500 stipend + 3 extra vacation days to take a Travelzoo trip
Excellent Lifestyle Perks - corporate memberships to Massage Envy, Equinox, local restaurants, zipcar and more
Monthly Offsites - these are Travelzoo-sponsored events such as lunches, cocktails, bowling, scavenger hunts and more to stimulate a fun, social relationships among employees. Offisites are held during office hours so that it doesn't conflict with personal time.
You're not just a number - complete access and daily interaction to C-level executives
Employee Awards - Travelzoo gives quarterly awards to employees who exhibit excellent work. The award includes a crystal trophy and $2500 cash
Paid Benefits - Travelzoo pays for medical benefits and re-evaluates plans annually to make sure we are getting the best medical coverage. Eye, dental and perscription coverage are included as well.
Fun times at the office - Travelzoo celebrates employees' birthdays with cake celebrations, holidays with in-office activities.
Cons – There are no downsides to working at Travelzoo. I've been with the company for 8 years and really love working at Travelzoo.
Advice to Senior Management – I actually think our management team does a good job of communicating to employees. Travelzoo has always valued its employees as its #1 asset. With the right people in place, Travelzoo is able to communicate and get initiatives done quickly and effectively.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-13 10:25 PST
Current Employee – been working at Travelzoo full-time for less than a year
Pros – Great company all the way around. Opportunities for learning and advancement are often available. The level of communication from the very beginning of my employment has been impressive. As a remote employee, it can be very easy to feel out of the loop from what's going on in the company but this is not the case at Travelzoo. The company offers great pay and better benefits than I've had with any other employer.
Cons – Honestly none I can think of.
Advice to Senior Management – Keep doing what you're doing.
Yes, I would recommend this company to a friend
2013-02-13 12:00 PST
Current Employee – been working at Travelzoo full-time for less than a year
Pros – The Travelzoo Experience! Paid days off and a stipend to enjoy one of the many great experiences being marketed by Travelzoo! Plus, it's a fun industry...calling on hotels, restaurants, spas...what's not to love about that?
Cons – Too often, I hear people say "Oh, you work at Travelzoo. What's that? Never heard of it?" That's frustrating when we have been around for so long.
Advice to Senior Management – See "cons"....let's spend some money on advertising. More people should know about this great company and all it does!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-13 14:24 PST
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