Travelzoo Reviews

Updated September 5, 2014
Updated September 5, 2014
59 Reviews
3.9
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelzoo CEO Christopher (Chris) Loughlin
Christopher (Chris) Loughlin
45 Ratings

Review Highlights

Pros
  • Travelzoo Experience (extra vacation days (in 5 reviews)

  • There are some great benefits and compensation is fair (in 5 reviews)


Cons
  • Monumental amounts of multi-tasking and long hours (in 3 reviews)

  • The company is still young and doesn't fully have its act together in terms of upper management (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Respectable Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Chicago, IL
    Current Employee - Sales Manager in Chicago, IL

    I have been working at Travelzoo full-time for less than a year

    Pros

    You feel like a contributor, goals are quarterly, offices are nice, and benefits are solid. Employees are encouraged to travel, and management treats sales team with respect. Micromanagement is relatively low when compared to other sales positions.

    Cons

    Typical cons that come with any sales job.

    Advice to ManagementAdvice

    Don't go the way of competitors by mass hiring of entry level sales people. Stick to the quality over quantity approach.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Can be great for Work/Life Balance, trading off for compensation / advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelzoo full-time for more than 3 years

    Pros

    Travelzoo's revenues are earned through inspiring people to do more things, see the world, catch a show, or try a new restaurant. Travelzoo hires well, almost every single employee is competent and friendly. Employees can create a nice work/life balance here.

    Cons

    Limited growth opportunities except for a very select few. Excellent company for 20-somethings, but careers can become stagnant beyond that. Caught between grand ambitions and a low risk tolerance. Compensation is good for some markets, but low for NYC / San Francisco.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Looks good on paper; wants to be progressive -- but still stifled by corporate mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelzoo full-time for more than 3 years

    Pros

    All the pros are crystal clear: travel stipend, monthly lunches and stocked kitchen, happy hours and fun events. A fabulous holiday party to celebrate the years' successes. None of it stacks up to the truly amazing staff that makes the magic happen day in and day out. The people are incredible and I'm inspired on a daily basis. I'd consider these employees to be friends, mentors, leaders and generally rock star human beings.

    Cons

    Travelzoo is very much at war with itself from a corporate vs. tech/start up culture. It skews much farther corporate than the latter, even though outward appearances might have you think otherwise. Different offices and divisions operate on dissimilar wavelengths. It's corporate America with a few borrowed Silicon Valley perks.

    Advice to ManagementAdvice

    Leadership in some divisions is very much top-down -- good at pivoting and setting new strategies, but employees crumble under unreasonable demands, unrealistic deadlines, changing priorities and undefined work processes. There is no such thing as a healthy debate- most of the time you're just wrong. End of story. And forget about the 99 great things you've accomplished, we're only going to focus on the 1 that was "wrong," and then hammer, hammer, hammer it home. Always a day late, always a buck short, never enough.

    Employees want to feel valued and this is not the case when you're constantly defending your own position to the top of the ladder (and generally afraid of your job security at any point when you see those around you being "laid off" every 3-4 quarters... all to reduce headcount for the stock price.)

    Find better ways to lead through productive honesty (but not harsh beat downs), clear communication and authentic positivity (not fake, manufactured, over-the-top antics) .

    Recommends
    Negative Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 5 people found this helpful  

    Top-down micromanagement impedes growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Travelzoo full-time for more than a year

    Pros

    Fun work in the travel industry. Great offices. $1500 annual travel stipend. Good brand with loyal customers.

    Cons

    Micromanagement. Executives can't stick to a strategy. Chasing quarterly goals at the expense of long-term planning is starting to catch up to the company, which is generally 2-3 years behind the technical times. A bit too much of a "rule by intimidation" attitude at the C-level.

    Advice to ManagementAdvice

    Trust your employees. Be decisive. Warm up a little bit - the corporate culture at Travelzoo is too cold. Happy employees produce more.

    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Amazing company with excellent benefits and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelzoo full-time for more than 8 years

    Pros

    Excellent benefits incl. Travelzoo Experience (extra vacation days + stipend to experience a vacation), great health benefits. Fun work environment including yoga rooms, time to exercise, showers & lockers, Bagel Fridays, office snacks, monthly social events (last month we had an employee cocktail party with great food and wine. Next month we are hosting a painting class to promote team building). Monthly lunches and birthday celebrations, competitive compensation, Moms group, great office locations and the ability to work at all office locations

    Cons

    Lengthy approval process for projects

    Advice to ManagementAdvice

    Travelzoo is a great company with a bright future. I'm proud to be a part of it.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Love the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelzoo full-time for more than 3 years

    Pros

    Good salary and benefits, young workforce, great travel benefits and generous vacation time.

    Cons

    Favoritism, lack of communication, inability to make decisions and stick to them. Constant change makes it difficult to do your job.

    Advice to ManagementAdvice

    Be more strategic, spend less money on unimportant things and more on improved technology. You need a better matching 401K to be competitive. $1500 a year is not very good. Offer stock options.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great company, vibrant culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelzoo

    Pros

    The audience is listening! Travelzoo has developed a special bond with its subscribers. It is by far one of the most loyal audiences you'll encounter.

    Cons

    A little insular. The same roots that make it great also make it a little inward focused.

    Advice to ManagementAdvice

    Go big. Travelzoo is a far more important part of travel distribution than it is recognized for, and needs to be a little bolder to get the attention it deserves.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best place I've worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Travelzoo full-time for more than 3 years

    Pros

    Great team who is your family
    Great benefits and perks
    Exciting business
    Steady growth and outlook
    Role model female as President
    Amazing HR team

    Cons

    Made mistake with all the local deal hirings and lost focus briefly
    Production choosing what runs can get hard on sales because they can give you a hard time if they don't like you and they don't like a LOT of sales people
    Jealousy among depts

    Advice to ManagementAdvice

    Treat productions complaints about sales with a grain of salt as there is jealousy there

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Online Travel Deals Experts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Travelzoo full-time for more than 3 years

    Pros

    Constantly changing, great pay, happy customers, good management, strong leadership, bright future, biggest and best deals website, Good technology, nice offices, younger average employee ages, ability to work across multiple verticals like hotels, restaurants and air.

    Cons

    upper management is not always accessible, direction constantly shifting, some employees can be very negative, sales plan changes frequently, aggressive goals

    Advice to ManagementAdvice

    be clear with direction to current employees, get ahead of competition, evole as a website instead of maintaining the same old look and feel, advertise, help new subscribers find out about Travelzoo, create better incentives and help employees grow.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Client Content Producer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelzoo

    Pros

    Great people. Fun environment and seem to interview people for the culture as much as their value add. Compensation is OK although the structure has changed since the beginning of time.

    Cons

    No upward movement, very little career advancement. Manager not management quality-not everyone should become a manager because of tenure.

    Advice to ManagementAdvice

    Listen to your employees and what they are going through with clients. Manage through the process instead of being the "no" people.

Worked for Travelzoo? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.