Travisa Visa Service

  www.travisa.com
  www.travisa.com

Travisa Visa Service Reviews

Updated December 1, 2014
Updated December 1, 2014
5 Reviews
1.6
5 Reviews
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Employee Reviews

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  1.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visa Consultant in Washington, DC
    Former Employee - Visa Consultant in Washington, DC

    I worked at Travisa Visa Service full-time (less than an year)

    Pros

    A good entry-level position to pick up some core administrative and customer support skills A 3 month probation period after that the company provides a health insurance package. Point to consider: not everyone who's getting hired gets past the 3 month period. A nice perk: an employee would get a service fee off his/her expedited visa or passport application however getting your vacation approved can be tough depending on the season.

    Cons

    Extremely nerve-racking and fast-paced atmosphere might give you a serious headache especially during the first months. No one wants to do extra work (especially when you have so many things on your plate), so asking for some help from you coworkers may be daunting. Moments of socializing between coworkers are brief and rare though every once in a while they do grilling or pizza, unfortunately no one really has time to enjoy them.

    Recommends
    Neutral Outlook
  2.  

    Run away from this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Travisa Visa Service full-time (more than an year)

    Pros

    It is a job..... that is as far as I will go. It paid the bills for a while. If you know how to kiss behinds you will make it far if not you will not make it at all. Michael is the perfect example of this.

    Cons

    Where can I start....Very unprofessional individuals in upper management (Owner is the worst) he cares more about getting paperclips from the floor or driving his Porsche than making sure employees want to be there. After the DC manager left, everything in this office is going down hill, everybody is leaving or about to leave.
    Nobody cares about what we do here, answering phones, processing cases.....you are on your own and when something goes wrong get ready because you will be reprimanded, even when it is not your fault.
    $16/hr is not worth it, too many headaches and on top of that you will be lying to customers all the time to cover up mistakes

    Advice to ManagementAdvice

    Stop putting motivational videos at the office and take care of your employees.....only a few people know how to process visas and you don't care.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Houston, TX
    Current Employee - Consultant in Houston, TX

    I have been working at Travisa Visa Service full-time (more than an year)

    Pros

    Quality upper Management, good 401k

    Cons

    Terrible local management, next to no training.

    Advice to ManagementAdvice

    Better communication needed between middle management and front line employees

    Doesn't Recommend
    Positive Outlook
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  5. 1 person found this helpful  

    Unprofessional management ruined the whole experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Washington, DC
    Former Employee - Consultant in Washington, DC

    I worked at Travisa Visa Service full-time (more than an year)

    Pros

    There are a lot of good people there but...

    Cons

    the management is terrible!!! they do not value employees, more than 25 employees left in one year!!!

    Advice to ManagementAdvice

    Consultants are people that you have to listen to and value there opinion.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Glad I started my career here, but look forward to leaving ASAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Travisa Visa Service full-time (more than an year)

    Pros

    Good place to get customer service experience.

    Cons

    - low salary
    - a few benefits
    - unprofessional management, causing a lot of stress
    - high workload
    - lack of work-life balance (too much overtime)
    - high turnover

    Advice to ManagementAdvice

    - total change of attitude towards employees (fix shortcomings listed in "Cons")
    - change current upper management and get real professionals

    Doesn't Recommend
    Neutral Outlook

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