Trayport Reviews

Updated May 26, 2015
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Trayport CEO Elliott Piggott
Elliott Piggott
24 Ratings

31 Employee Reviews

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  1. Helpful (1)

    It was a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant
    Former Employee - Technical Consultant

    I worked at Trayport full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Smart and interesting people back when Eddie was still the owner. Beer after work almost every day - good team spirit and a great culture. Annual company trip to some place in Europe was nice. Office environment was top-notch, with open desk for even management. Pantry always had lots of food for the staff to freely consume. A few of my old colleagues become team leads, so there must still be some good people around!

    Cons

    Pay was not too good; as technical consultant work sometimes gets boring and repetitive; client director back then was snobbish and a little arrogant.

    Advice to Management

    I heard the company is not as good as before now. in my memory, Elliot was not a bad director - wonder what happened after Trayport got purchased by GFI.


  2. Helpful (6)

    I Enjoy Working Here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Trayport full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, free breakfast, weekend away once a year, social events. Opportunities to learn, good induction and buddy system for technical staff on the operations side. Flexible working on the development side, Scrum implemented. Self-learning and organisation promoted.

    After reading some of the reviews on here even I would be anxious to attend an interview if I was looking for employment but it’s really not that bad. Some of the reviews have come from people who were leaving the company. In some cases they have been the cause of their own unhappiness during a period of change that they did not embrace (and sometimes actively worked against).
    The best thing about working here is that if you have the right attitude, work hard and think outside the box, you are supported in your ideas. Especially if you want to change something for the benefit of everyone. I have also seen people start out in one area of the business and flourish in another because they had the right skills, wanted to push themselves or try something different.

    Cons

    Pressure can be high at times on the operations side, especially for the support teams and consultants but no more than expected. General office politics and communication issues between senior management and team leads.

    Advice to Management

    During this period of change it is important to see things through and where possible implement them across the whole company.


  3. Helpful (4)

    rather not recomment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trayport full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great people to work with, good perks, interesting industry

    Cons

    plenty of politics and no real management, changes so often that there is no chance to make the work better or achieve anything, lots of promisses and expectations


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  5. Helpful (10)

    Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trayport full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free goodies, flexible time and WFH, benefits, casual dress code, weekend away, socials. Some of the engineers are very good.

    Cons

    Trayport is the master of propaganda. They say you will be able to learn interesting technologies and then you learn how to meet deadlines by cutting corners. They say you will work in a relaxed atmosphere and then you face witch hunts and bullying. They say you will work with talented developers and then you discover that most of them left already. They promise internal mobility, but what they really mean is moving desks (Trayport loves to shuffle people). You read some great reviews here and then you discover that they are fakes written by Trayport management.

    A special thing about Trayport is their obsession with processes, methodologies, Kanban, Agile, Scrum, you name it. Management sees and abuses methodologies as tools to micro-manage engineers. Before deadlines Trayport uses the following "methodology": in the morning you are told what to do, and in the evening you report status to managers. And, because propaganda is important, they say it is Scrum (just with one day sprints).

    Advice to Management

    Hire a real development manager with experience. I mean real experience in managing teams, and being an Agile consultant does not count.


  6. Helpful (10)

    Great opportunities to get involved in more than just your day job...

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in London, England (UK)
    Current Employee - Anonymous in London, England (UK)

    I have been working at Trayport full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, friendly atmosphere, chance to work outside the remit of your own role, great benefits, socials of all different kinds (BBQ, Film Night, Gaming Night). They support Corporate Social Responsibility - supporting causes in the matching employee fundraising etc...

    Trayport is an interesting company with a real desire to continuously improve, for its client, employees and shareholders..

    There's plenty of interesting work and chances to learn about new things.

    The free breakfast and biscuits are also pretty awesome. As is the location of the office.

    Cons

    Having come from fast-paced environments, it was a challenge for me to come at things a little slower - but this is no bad thing, really.

    Employee processes are less sophisticated than at previous organisations, but this is changing and is no big deal.

    Advice to Management

    Continue to focus on improving Client service Excellence and also on Employee Engagement.


  7. Helpful (19)

    Started great, but politics and intimidation have changed Trayport for the worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer
    Former Employee - Developer

    I worked at Trayport full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free Coke and good work life balance. Work from Home and generally flexible working.
    Some smart people, but the best have largely moved on.
    Pay isn't bad, but isn't great either. Good benefits package tho.

    Cons

    Culture of bullying and intimidation in the Technology department, led by the CTO. Constant job threats for having even a slightly different opinion makes work stressful.

    Keeps making the same mistakes, and what used to be at least current with technology is now hopelessly behind the curve. They follow the "Half Arsed Agile Manifesto" more than the real one, and they are adopting tools and practices in the "hold" on the Thoughtworks Technology Radar (i.e. TFS)

    Projects overrunning by months being touted as success leads to lower morale in the teams that continually deliver business value. "Superstar" teams who never finish are rewarded with praise, while those on brownfield projects are chastised for not predicting what idea of the month is being implemented this month.

    Lots of half implemented ideas have led to lots of fragmentation across the company as nothing is ever finished when it comes to effecting change. Example, there was a goal last year to unify tools to 1 strict toolset. They have doubled the number of tools. One month QA were moved from Technology to Delivery. 2 months later almost all the QA were made Developers. Most of them have zero developer experience, but are great QAs.

    Massive switch in terms of quality of people hired. Used to get top candidates with years of experience. Most new hires are fresh out of university and have no experience of working on large legacy codebases. Lots of mistakes are made, and these are blamed on the senior guys. Easiest way to get hired is to be friends with or related to the boss - qualifications don't matter then.

    Advice to Management

    Learn from previous mistakes rather than keep repeating them.
    Hire leaders for leadership positions instead of bullies.
    Listen to the staff - all comms to upper management goes through the filter of those who are the problem.


  8. Helpful (4)

    Pretty good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Trayport full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are pretty good, nice working hours, coworkers aren't too bad, good place to learn, nice working environment overall.

    Cons

    Management is less good. Micro manage. No cohesion within business. Little chance for responsibility or progression. Lack of organisational clarity and weirdly corporate for such a small company.

    The main draw back of this company is micromanagement though, it would benefit if freedom of expression and initiative was encouraged. There should be a mutual trust built between employees and management

    Advice to Management

    Allow some freedom


  9. Helpful (10)

    Past its golden age

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Trayport full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Appears to have a strong market position in its niche.

    Still a few talented developers around.

    Great views over Shoreditch.

    Cons

    Sadly the development process at Trayport has fallen into the hands of managers who have no idea how to guide and motivate developers. I came across this quote from Ed Catmull of Pixar:

    "I believe that managers must loosen the controls, not tighten them. They must accept risk; they must trust the people they work with and strive to clear the path for them; and always, they must pay attention to and engage with anything that creates fear."

    Let's compare that with the Trayport experience:

    "...managers must loosen the controls..."

    At Trayport there are attempts to give teams the illusion of autonomy, but teams must guess 'the right answer'. If their solution doesn't match up with management's view of the world, threats will ensue. This might actually be bearable if the management's view had any coherence. It does not.

    "They must accept risk..."

    A strong culture of risk-aversion has set in. In a way that's understandable - if bugs go out, money is lost. But management does not have the insight to realize that 0 risk == 0 progress, and there are always tradeoffs. Also, unresolved political battles around testing methodologies help Trayport snatch defeat from the jaws of victory.

    "...they must trust the people they work with and strive to clear the path for them..."

    There is no trust between most developers (apart perhaps from an inner clique) and management. I never saw any sign of path-clearing.

    "...and always, they must pay attention to and engage with anything that creates fear."

    Fear is actually the stock-in-trade of the management at Trayport. I don't mean "shout at you in public" type fear. I think this is because in any open and rational confrontation, the management would stand little chance against the highly intelligent and experienced developers. Instead it's whisper-in-the-ear type fear. A pattern which has happened again and again is: 1) Management makes some vague but apparently important pronouncement. 2) One or more developers seek clarity by asking questions. 3) Management feels threatened. 4) Management says - not even to the devs in question but to their colleagues - "so-and-so better watch out or they'll find themselves sacked/on performance review".

    It would be funny if we weren't talking about peoples' livelihoods.

    In fairness I should also say that some of the senior devs also bear responsibility for this situation. This is because they are prepared to play political games to make other individuals and teams look bad, and to secure interesting work for themselves.

    Advice to Management

    Change personnel at a senior level.
    Make it clear that office politics is unacceptable.
    Conduct technical arguments on their merits.


  10. Helpful (8)

    Leaders become great, not because of their power, but because of their ability to empower others.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trayport

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free food. Relaxed hours. Good resources to fulfil your duties.

    Cons

    Management structure, lack of leadership, politics.

    Advice to Management

    Perhaps it is wise to have a look at your management style if your recruitment manager is the busiest employee in the company. Listen to your people, they are the ones who helped you to build your empire.


  11. Helpful (10)

    Used to be a great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in London, England (UK)
    Current Employee - Developer in London, England (UK)

    I have been working at Trayport full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Got to work with some really smart people. The benefits are also hard to beat. Used to be pretty light on process which meant delivering value.

    Cons

    Smart people have left. The CTO has layered on so much process it is almost impossible to get anything done. Valuing documentation over working software. It's has been months if not over a year since a new feature has been delivered on a project that was releasing multiple features every 2 weeks. The CTO bullies and intimidates his subordinates, threatening them with there jobs if they so much as offer a different perspective on a technical matter. This has all impacted negatively on the quality of the the product and can all be traced back to a year ago when the CTO first got involved. Furious that no one is doing anything about it.

    Advice to Management

    Please can we go back to the way things were! Perhaps taking some of your top technologists and let them make decisions about process, or just get anyone else to do it. It can only be better than what we have now.



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