TriCore Reference Laboratories Reviews

Updated March 10, 2015
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2.3
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Khosrow Shotorbani
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Employee Reviews

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  1. 'Make it work'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM

    I have been working at TriCore Reference Laboratories full-time (more than 5 years)

    Pros

    The benefits package is decent, the work stable - there will always be lab work, challenging material, strong vision from CEO of future of lab medicine. lab puts out a quality product.

    Cons

    Overtime mandated in some areas but not others, pay grades not equal for same work. inadequate delegation of resources - seemingly unsupportive executive leadership, poor/ slow HR department. Intense focus on future is negatively affecting the now. high staff turnover in some areas. IT upgrades poorly structured and consistently create more issues than fixes. not enough IT "help" staff, too many IT "leaders"

    Advice to ManagementAdvice

    listen to needs of staff (they are what keeps the company going), move more quickly on projects. Delegate resources/help to areas needed. be willing to make changes across organization to prevent bottlenecks of workflow. Recognize staff dissatisfaction and make genuine strides to improve the workplace.

  2. Smile and nod or you'll get fired!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriCore Reference Laboratories

    Pros

    Some on site health stuff (classes, etc), tuition support. Good parking.

    Cons

    People are unhappy. Out of control CEO. No one feels safe enough to bring up issues or tell the truth. Many "dissapeared".

    Advice to ManagementAdvice

    If people are afraid to talk, you'll never know what the real risks to the company are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Too chaotic. No clear direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriCore Reference Laboratories full-time

    Pros

    Quality of work in the lab.

    Cons

    Leadership doesn't seem to have any communication strategy. Senior leaders always seem to be behind closed doors. People come and go without any communications.

    Advice to ManagementAdvice

    Communicate. Not just via Yammer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    OK Company that is the midst of major growth as well as identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM

    I have been working at TriCore Reference Laboratories full-time (more than 8 years)

    Pros

    Small groups. Many employees you work with are dedicated to their jobs and to improving the company as a whole. Current CEO has great ideas and is very approachable and open to ideas and change.

    Cons

    Politics. Just because a department doesn't want to do something they will push instead of collaborating on a solution. There is a lot of blame and not much discussion of how to fix a problem. Takes an extremely long time to get projects approved and moved forward.

    Advice to ManagementAdvice

    Listen to your employees. Don't take their expertise, and time for granted. Utilize them effectively.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    Model of Corporate Intimidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist in Albuquerque, NM
    Current Employee - Medical Technologist in Albuquerque, NM

    I have been working at TriCore Reference Laboratories part-time (more than 3 years)

    Pros

    Many capable, helpful and friendly staff members who are truly dedicated to patient care. Staff are very supportive of each other.

    Cons

    Dictatorial management. Culture of fear promoted from upper management. Threats of job cuts. Employees with expertise passed over for promotion in favor of sycophants.

    Advice to ManagementAdvice

    Stop the intimidation. Clean house in the Human Capital Management department as they are nothing more than henchmen for the harassment that is the normative behavior of many Tricore directors and managers. Stop the meaningless employee satisfaction surveys and actually listen to employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    They are always hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TriCore Reference Laboratories

    Pros

    They are always hiring which makes you wonder why. It might be a good sign or a bad one

    Cons

    Never call back. They shouldn't even post if they are not going to hire the people most qualified for the job. I'm going to school to run a lab. I guess insecurities keep them from hiring me. They rather hire someone who doesn't know anything than someone who is actually going to school to become a scientist.

    Advice to ManagementAdvice

    You need to call people who interviews who are most qualified. And not purposely overlook people going to school to become a lab tech

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Avoid TriCore at all costs... It is the unsafest, cheapest work environment around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unwilling Lab Drone in Albuquerque, NM
    Former Employee - Unwilling Lab Drone in Albuquerque, NM

    I worked at TriCore Reference Laboratories full-time (more than a year)

    Pros

    Coffee is free, sort of..

    Cons

    All decisions by very slow bureaucracy and emotional politics, no work/life balance, incompetent 'leadership', very poor pay and benefits, sexual harassment and discrimination towards men and older people is rampant 'but not officially endorsed', politics and gossip run this sinking ship and while someone laughingly thought TriCore was the 'healthiest place to work', I left with a bleeding stomach ulcer, high bp, brux, stress induced hives, psychological problems.. things I didn't have when I was hired.

    Advice to ManagementAdvice

    There are competency tests for employees, but there are no competency tests for managers, directors and executives? Have a competency test for ALL managers, directors and 'senior leadership' and get rid of the dead weight! Daily have everyone take the Hippocratic oat because I left there with more harm done to me than good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    The definition of an Empire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Albuquerque, NM
    Former Employee - Senior Manager in Albuquerque, NM

    I worked at TriCore Reference Laboratories full-time (more than a year)

    Pros

    Good products. Growing, decent culture.

    Cons

    HR Leadership is very poor

    Advice to ManagementAdvice

    Too may "leaders" in HR that cannot agree. Poor attitude, unfriendly, unapproachable and to be frank...bitchy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Tricore Labs is an excellent place to serve, it's not work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Clinical Lab Assistant in Albuquerque, NM
    Current Employee - Lead Clinical Lab Assistant in Albuquerque, NM

    I have been working at TriCore Reference Laboratories full-time (more than 3 years)

    Pros

    The opportunity to make a difference. If you are looking for a job, don't bother. If you are looking for a place to serve others, it's great.

    Cons

    None that I can think of. Lazy people that are here for a paycheck and no more. Employees that do not treat each patient as if it were mom or dad, brother or sister..

    Advice to ManagementAdvice

    If I had advice for upper management I would not post it here, I would approach upper management. It's an open door.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful

    Shockingly neglignet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM

    I worked at TriCore Reference Laboratories full-time (more than a year)

    Pros

    Tricore offered a reasonably competitive salary, acceptable benefits, short workdays, and really no overtime. Made having a work/life balance easy.

    Cons

    Byzantine HR policies, intractable middle management, incompetent leadership, and a willingness to endanger patients to protect their image. With their level of negligence, I'm surprised they don't get sued more often for malpractice.

    Advice to ManagementAdvice

    Sell the company to someone who knows how to run a professional lab organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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