TriNet Group

  www.trinet.com
  www.trinet.com

TriNet Group Reviews

Updated December 11, 2014
Updated December 11, 2014
117 Reviews
3.3
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TriNet Group President, CEO, and Director Burton M. Goldfield
Burton M. Goldfield
80 Ratings

Review Highlights

Pros
  • Good benefits, competitive compensation package (in 5 reviews)

  • The company is growing rapidly and you need to be able to adapt to a lot of change (in 3 reviews)


Cons
  • They could care less if we make money, if we have work-life balance, if we want to establish a career with the company, etc (in 4 reviews)

  • Lack of opportunities to move upward or horizontal, long hours and too many clients, no work-life balance unless you are at a higher level (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in San Leandro, CA
    Current Employee - Management in San Leandro, CA

    I have been working at TriNet Group full-time (more than 10 years)

    Pros

    I've worked at TriNet for years in a variety of roles. It is the best company I have worked for in my career. The company has a clear vision for the future. The best part of what we do is that we serve the engine for economic growth for America -- small business.

    Cons

    TriNet is an intense and demanding environment. If you want work life balance you have to carve that time out very intentionally.

    Advice to ManagementAdvice

    Keep communicating the vision of the company.

    Recommends
    Positive Outlook
    Approves of CEO

    TriNet Group Response

    Dec 15, 2014Public Relations

    Thank you for taking the time to leave us a review! We appreciate all that you do at TriNet!

  2.  

    growing business services firm with good career potential but uneven execution across various branch offices, functions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TriNet Group full-time (more than 3 years)

    Pros

    compelling value proposition that can make a significant impact on client companies and their employees; professional and committed staff; reasonable work life balance and little travel

    Cons

    company experienced significant turnover in some leadership positions and across a few functional groups; many acquisitions & integrations that resulted in difficult internal systems and resource challenges and some service breakdowns, especially in 2010-11.

    Advice to ManagementAdvice

    develop more leadership talent in branch sales/service positions and look to reduce turnover across customer-facing positions (better pay, training)

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Really good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Capital Consultant in Reno, NV
    Current Employee - Human Capital Consultant in Reno, NV

    I have been working at TriNet Group full-time (less than an year)

    Pros

    1st Wednesday of the month food, they care for non-profits and make donations, free fitbits to promote health, anniversary luncheons, and generous health benefits contributions

    Cons

    Promotions appear to be heavily based upon seniority rather than ability. This results in occasion that the wrong person, or people with terrible management ability become managers.

    Recommends
    Positive Outlook
    Approves of CEO

    TriNet Group Response

    Dec 10, 2014Public Relations

    Thank you for taking the time to provide us feedback!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Awesome teams

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriNet Group

    Pros

    They do file H1B visa

    Cons

    No Stock based compensation RSUs

  6.  

    Don't leave your current position chasing what appears to be a dream job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Employer Consultant
    Current Employee - Professional Employer Consultant

    I have been working at TriNet Group full-time (more than an year)

    Pros

    Great employee benefits and technology.

    Cons

    A lot of turnover with new employees. They are enticed with decent salaries and a sign on bonus of $9k. Looks attractive but you must generate your own leads. Slow sales cycle and commission structure is horrible for PECs. You don't get your full commission upfront. It's divided into equal payments for 1 year. The company recently implemented a mentor/mentee program. Your first 5 deals must be split with a mentor.

    Unrealistic expectations your first year (almost unattainable). This position is treated as a payroll sales position. Therefore, information entered into the CRM (SalesForce) is inaccurate and garbage. The weekly metrics are 5 FM (first meetings). To get off the radar folks enter bad leads into the CRM. Garbage in then garbage out. Get the picture?

    Advice to ManagementAdvice

    Micromanagement does not work. This is an outside sales position but treated as inside sales. Keeping your employees in the office with meetings 3 to 4 times a week is not productive. Other companies want their reps in the field, building relationships with trusted advisors, etc. Holding 8-9am meeting each morning is not productive. A rep leaves the office at 9:30am then has 30 minute commute to visit a prospect or foot prospect in field now only has 1- 1.5 hour because it's now lunch time. From 11-1pm it's hit or miss. Waste of the day/week. Most sales people have type A personality and micromanaging doesn't help.

    Evaluate new RSCs & PECs by length of employment and establish realistic metrics for them. One that is attainable and gives hope they be successful in this business People are not completely committed because their doesn't seem to be any job stability.

    The Client Services Reps need to be compensated more. They look very homely when the go out into the field to meet with our customers. Their clothes look cheap and we are trying to sell a high end product. Be mindful of the employees you hire (tattoos, colored hair, etc).

    Get iPads for the sales staff. Who wants to carry a bulky Lenovo laptop to a client site. Our competitors give iPads to their sales staff? Invest in software to help reps to create a bread route while out in the field.

    Track progress every other week to alleviate pressure from sales staff which carries over during proposal meetings (desperation).

    Finally read the comments on Glassdoor and institute change for the new year. This could be a great company. What are you doing with the feedback? TriNet is now public and this kind of feedback is not good. This was a very fair review!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temp in Charlotte, NC
    Former Employee - Temp in Charlotte, NC

    I worked at TriNet Group part-time (less than an year)

    Pros

    Benefits were very very nice

    Cons

    Way too much Office Politics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at TriNet Group

    Pros

    The people, the support is unending.

    Cons

    None at this time. All is wonderful.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO

    TriNet Group Response

    Dec 1, 2014Public Relations

    Thank you for providing us feedback. We are glad to hear all is wonderful! We will do our best to ensure it stays that way!

  9.  

    The most amazing culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSC - Regional Sales Consultant
    Former Employee - RSC - Regional Sales Consultant

    I worked at TriNet Group full-time (less than an year)

    Pros

    For the most part, upper management understands the challenge in selling the solution and remains supportive.

    Cons

    The implementation of micromanagement around number of calls, appointments, etc makes for people focusing on the wrong things.

    Advice to ManagementAdvice

    Do more to support your sales team by way of educational marketing to SMB. If you could implement marketing initiatives that focus on reassuring the SMB market that the risks of implementing PEO are minimal and the rewards are great, it would help to overcome the perception in the market place.

    Recommends
    Positive Outlook
    Approves of CEO

    TriNet Group Response

    Nov 24, 2014Public Relations

    Thank you for providing us feedback! We are glad you enjoy working with us! We appreciate you. We have forwarded your tip to the sales team!

  10.  

    Research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research in New York, NY
    Former Employee - Research in New York, NY

    I worked at TriNet Group full-time (more than 5 years)

    Pros

    Fun place to work and the people are great

    Cons

    No cons because it is a fun place to work and the people are great

    Advice to ManagementAdvice

    Keep it up

    TriNet Group Response

    Nov 24, 2014Public Relations

    We like the people here too. Thank you for being a part of TriNet!

  11.  

    Survey Says...Not a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in San Leandro, CA
    Former Employee - Finance in San Leandro, CA

    I worked at TriNet Group

    Pros

    It’s a good place to work if you are in Sales or a friend/minion of the higher ups in the Sales department, or both. RSCs have a base salary of at least $80k and guaranteed commissions/draws for the first few months in addition to annual bonuses and other bonuses throughout the year. Depending on whom you know, RSCs can even get their annual bonus when they don’t even come close to attaining it. Regional VPs of Sales have base salaries of $250k or so with tens of thousands of dollars in guaranteed commissions for the first couple of months, very large annual bonuses and get tens of thousands of company shares. The company puts all its focus on the Sales department and treats them as if they are the only ones in the company that matter. So, if you are a sales professional or in a position of Director or above this is a great place to be, at least long enough to get your guaranteed money and company shares and then bail.

    Cons

    This is the most top heavy company I have ever worked for and I have been in the workforce for a long time and worked for many different companies. For a company with less than 2,000 employees you have your typical CEO, CIO, CFO, but there is also a CAO, VPs galore – lots of them in sales and basically every other department has one. And in addition to that, every department has a director – or several like finance, and then you have the managers, followed by the people who actually do the work. TriNot to be fooled by the positive reviews and HR’s canned responses that say the company cares about its employees because it doesn’t, at least not the ones who actually do the work. All Burton (the CEO) does is talk the talk and try to make everyone feel like they are important. For example, when the company was going public and there was an all hands employee meeting to discuss it, Burton got on his soap box and thanked everyone for their hard work, said the company couldn’t have done it without each and every one of you, blah, blah, blah. Well, here is what the company does to reward you for your hard work: you get a nice colorful ribbon for every year of service (aka slavery) and once you’ve been with the company for ten years you get a $200 gift card and another one EVERY TEN YEARS AFTER THAT! Talk about generous! But, if you are in a position of Director or above you automatically got lots of company shares when the company went public. Even if you are a new director, part of your offer consists of tens of thousands of company shares, and all before you’ve even had to prove yourself! (The last two sentences are "pros" for the Directors but since I’m talking about the worker bees I’ve put it in the “cons”). While the people who actually do the work and have been there for 10-15+ years working hard get nothing except free food the first Wednesday of the month and on their anniversaries. Then when they decide they don’t want or need you anymore but don’t really have a good reason to fire you, they send you to the commissions department because somehow someone in that department always convinces everyone that they are so busy and so important and constantly need more people. The truth is someone has just gotten tired of actually having to work more than a few hours a day for more than three or four days a week. Don’t ever take a temp assignment for this department either because you’re only brought in so someone has extra people to dump a bunch of work on as they walk out the door. If you ask questions that a particular individual can’t answer or show that you are smarter and/or more educated than this person is, (which you probably are because they only have an AA degree) you will be shown the door, which is really a good thing so consider it a blessing. The only person that stays in that department is the one that actually knows and does all the work while someone else gets all the pay and credit; another example of not what you know but who you know.

    And to think Burton’s grand five year plan consists of having one million work site employees (WSE) and 6,000 TriNet employees when they can’t even keep the ones they have happy. The other reviews are right about there not being a good work/life balance and being overworked. It’s been a complaint for years and HR always responds with “we hear you” but does nothing, which makes participating in the Great Place to Work Survey useless. HR is non-responsive to any issues you bring up despite what the canned responses to reviews on here might say. Even if its and ethical issue like say making financial numbers look good or agree with someone else’s report so no questions are asked. The response you get from HR is “interesting” or “I see”. If they don’t care about financial and data integrity they’re not going to give a rat’s you know what about anything. HR’s excuse is always “we’re experiencing tremendous growth” or “we’re experiencing a lot of growing pains right now”. Ethic Point is a joke too. All you’ll get out of that is a list of action items to be addressed by the managers involved and the time frame they need to be completed but the plan is never executed and things go back to the way they were.

    Advice to ManagementAdvice

    Start by cutting all the fat off the top of the organization and hire more people that actually do the work so your employees can have a better work/life balance. Save the typical canned response HR gives everyone on here. The company didn’t care then and the company doesn’t care now. You’re only on here responding to reviews trying to do damage control.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at TriNet Group? Share Your Experiences

TriNet Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.