TriZetto

  www.trizetto.com
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TriZetto Reviews

Updated August 21, 2014
Updated August 21, 2014
226 Reviews

2.6
226 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andy Eckert
9 Ratings

Review Highlights

Pros
  • Hard working people who deserve better management and a work-life balance (in 16 reviews)

  • Many great people, delivering complex and multi-threaded projects (in 21 reviews)


Cons
  • Understaffing causes a less than acceptable work-life balance (in 12 reviews)

  • Complete upper management incompetence, and micro management of people and numbers (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture. Leadership does seem to care about the associates.

    Cons

    Changing priorities and lack of a clear "here's how we get it done" strategy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They have great PTO policy

    Cons

    Too many process changes in the past couple of years

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Lots of Potential, But not going to happen with current leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Helpdesk Representative  in  Englewood, CO
    Former Employee - Senior Helpdesk Representative in Englewood, CO

    Pros

    Good people to work with; depending on position in company, good team atmosphere.

    Cons

    Silos are still very much a part of TriZetto's company culture. Too much internal office politics interfering with productivity. Teams are too small for certain functions, resulting in employees leaving for better job opportunities because they feel that there is no advancement or because they are burned out..

    Advice to ManagementAdvice

    Care about your employees; don't just give it lip-service. You work your people into the ground, and then act surprised when they quit on you. Treat people like they are expendable and they will abandon you, taking their skills and experience with them. Earn your employees' respect and trust, and they will reciprocate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    We do well in spite of ourselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Washington, DC
    Current Employee - Senior Project Manager in Washington, DC

    Pros

    Market leader.
    Unlimited time off.
    Good salary and great bonuses, as long as the sales keep rolling in.
    New CEO is saying the right things.

    Cons

    Little management engagement with remote employees.
    As a whole, the company has rested on its laurels too long as the market leader in insurance ERP software. There has been a long period of complacency where there was little encouragement to improve products or staff knowledge.
    Management focuses on the staff they can see, so Denver is like nirvana, and Phoenix has good support and the rest of the offices and remote employees get the short end of the stick.

    Advice to ManagementAdvice

    Focus on staff development first by talking to them directly, not just surveying them. Then actually develop a plan and follow through with addressing concerns openly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Trizetto could be very good company to work for given the current state of the Healthcare industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst  in  Englewood, CO
    Current Employee - Applications Analyst in Englewood, CO

    Pros

    Pto, Yearly Bonus, Some good people to work with on some teams.

    Cons

    Be prepared to Work seven days a week, 12 hours a day. When you are on pager duty you will be tied to your house and are allowed a very short response time back when paged. No extra compensation for pager duty or overtime hours.

    Advice to ManagementAdvice

    Train your employees to do their job, just don't throw to fire. The Project Managers are being moved from Project to Project and have no in depth knowledge of the customers they are in charge of because they move around too much, hence they are leaving the organization for better salaries and jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Beware......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Support Analyst  in  Englewood, CO
    Former Employee - Applications Support Analyst in Englewood, CO

    Pros

    There is plenty to learn if one is not shakled to a particular group. Online training is readily available. Appealing location.

    Cons

    Understaffing causes a less than acceptable work-life balance. Unlimited PTO and sick time, but don't answer your phone! Great place for a political manipulator.

    Advice to ManagementAdvice

    Unless you are selling the company next week, stop burning the employees at both ends and the middle.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Such a dis-heartening experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    On the ground 'hands on keyboard' people do their best and care enough about one another to help each other. Despite the revolving door of management and the knee-jerk reactionary direction which changes like the weather in Denver, these people still firmly believe in the potential and promise of the organization to impact healthcare for the better, originally set forth by Jeff Margolis.

    Cons

    There is a complete void of accountability at the mid to upper level management in especially in consulting services. Rather than address this, the organization direction is to make ourselves busy addressing 'process' failures and shortfalls. These very same seeming 'process issues' have been discussed the entire time I've been employed. There have been various 'process studies', 'process improvement' and other initiatives and the very same issues still exist today. Process is not the issue or the 'fix'. Accountability at upper level management is.

    Advice to ManagementAdvice

    You have the wrong people in the wrong places doing the wrong things that are masterful at smoke and mirror dog-and-pony shows. Either that, or you are blind as bats. There are several members of your mid to upper level management who can't be bothered with giving the time of day to the 'hands on keyboard' people, but present quite a different personality depending on what other mid to upper level manager is in the room or on an email string.
    This 'lower level' of talent is overlooked repeatedly regardless as to their experience, track record and shear will to get things done for our clients and those who truly matter - the client membership.
    You've lost your way TriZetto, so sad to see.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Leadership changes but not the employee career. NO HOPE!!!! Someone out there please acquire TZ and bring hope!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    Pros

    If you want a job where you can be slow have no career goals or path. This is the perfect company to work.

    Cons

    Worst leadership. Been waiting with a hope since 4 years. Trizetto gives you nothing but higher insurance premium, work tension, lot of employee surveys that don't change anything, new CEO every other year, no hikes even if you wait thinking you'll get one.

    Advice to ManagementAdvice

    Only way this company can retain their employees is by either changing the leadership or sell the company to a better leader

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Has lost focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Casual work environment, highly qualified, talented workforce.

    Cons

    Senior management changes like the weather. No consistency in product direction. Some executive reads an article about process flows and immediately implements it causing chaos. Employee morale is extremely low and senior management has no idea.

    Advice to ManagementAdvice

    Learn what is going on in the field and in the offices and what employees are saying and doing. They know how to do their jobs; stop micromanaging and let them do what they do best.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Company on the move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President
    Current Employee - Senior Vice President

    Pros

    If you work hard, have a career plans and work your plan you can do well. Healthcare industry has so many angles to get involved in and TriZetto touches many of them.

    Cons

    Still don't have a culture. This may change with Andy, but so far I haven't seen us make the turn.

    Advice to ManagementAdvice

    Everyone is tired of the reorgs. Give it a break for awhile and really assess whether your leaders are involved in the day to day of working with customers.

    Recommends
    Positive Outlook
    Approves of CEO

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