TriZetto Reviews

Updated September 12, 2014
Updated September 12, 2014
219 Reviews
2.7
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andy Eckert
10 Ratings

Review Highlights

Pros
  • Hard working people who deserve better management and a work-life balance (in 16 reviews)

  • Many great people, delivering complex and multi-threaded projects (in 21 reviews)


Cons
  • Understaffing causes a less than acceptable work-life balance (in 12 reviews)

  • Complete upper management incompetence, and micro management of people and numbers (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    On the right track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto

    Pros

    For the first time since Margolis stepped down, we are on the right track.

    Cons

    The morale has been crushed by some big upper management hiring mistakes.

    Advice to ManagementAdvice

    Keep moving forward. Get rid of the crappy bell curve for evaluations. It should be a guideline, not a hard line stance. We already have a morale problem. It is demotivating an will result in a higher turnover and lack of cooperation.

  2.  

    Pretty good run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto full-time for more than 10 years

    Pros

    Challenging assignments and opportunities to innovate.

    Cons

    Too many mid-level managers. Benefits are pretty weak.

    Advice to ManagementAdvice

    Time to reorganize.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto

    Pros

    Great culture. Leadership does seem to care about the associates.

    Cons

    Changing priorities and lack of a clear "here's how we get it done" strategy.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Upper Management and Senior Leadership have destroyed this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant I  in  Denver, CO
    Former Employee - Consultant I in Denver, CO

    I worked at TriZetto full-time for more than 5 years

    Pros

    During my time at Trizetto I developed great working relationships with peers and miss them tremendously. But most of the, as I, have moved on. I worked for Trizetto when it had a heartbeat and the people working there had pride, dedication and passion for what they did.

    Cons

    The heartbeat of Trizetto no longer exist. The passionate and dedicated people are gone. All that is left is a ghost town. Micromanagement is the core focus of leadership with stiff back lashing when 'their' timelines are not met. The company has gone through 3 transformational changes, during my time with the organization. Today you may follow an outlined path for implementation and tomorrow it is completely changed. This is a sure set up for failure and job dissatisfaction (management does not seem to care). Performance reviews are designed to 'not' give you the bonus or increase for your hard work.
    On the 'project' training (baptism by fire) is the methodology for learning the Trizetto way of implementation. New prospects 'be ware' you will be hired and expected to 'hit the ground running' (a quote from a director); You cannot ask leadership for support because they don't have a clue how to assist.

    Advice to ManagementAdvice

    The organization does a great job scouting for talent, why do you brow-beat them to death when they begin working there? The best advise I can give management is 'practice what you preach' and listen the voices of the 'good' people you still have, or they will soon be gone. I agree with the masses who have posted on this site, someone please buy this company while there is still hope and do a clean sweep of leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto

    Pros

    They have great PTO policy

    Cons

    Too many process changes in the past couple of years

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great product portfolio potential; terrible management without sincere consideration for employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto

    Pros

    The company has grown by acquiring great sets of product portfolio for the market. If the company was managed properly with long term vision in mind, could be awesome.

    Cons

    Frequent changes in management over the last 5 years-sometime multiple organization within a year. The company operation direction changes accordingly, which exhausts employees.

    Advice to ManagementAdvice

    Company business is important, and so are our clients...but I wish you would pay closer attention to employee with sincerely and empathy, rather than providing benefit and employee programs for the formality sake.

  8. 5 people found this helpful  

    Lots of Potential, But not going to happen with current leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Helpdesk Representative  in  Englewood, CO
    Former Employee - Senior Helpdesk Representative in Englewood, CO

    I worked at TriZetto full-time for more than 3 years

    Pros

    Good people to work with; depending on position in company, good team atmosphere.

    Cons

    Silos are still very much a part of TriZetto's company culture. Too much internal office politics interfering with productivity. Teams are too small for certain functions, resulting in employees leaving for better job opportunities because they feel that there is no advancement or because they are burned out..

    Advice to ManagementAdvice

    Care about your employees; don't just give it lip-service. You work your people into the ground, and then act surprised when they quit on you. Treat people like they are expendable and they will abandon you, taking their skills and experience with them. Earn your employees' respect and trust, and they will reciprocate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    We do well in spite of ourselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Washington, DC
    Current Employee - Senior Project Manager in Washington, DC

    I have been working at TriZetto full-time for more than 3 years

    Pros

    Market leader.
    Unlimited time off.
    Good salary and great bonuses, as long as the sales keep rolling in.
    New CEO is saying the right things.

    Cons

    Little management engagement with remote employees.
    As a whole, the company has rested on its laurels too long as the market leader in insurance ERP software. There has been a long period of complacency where there was little encouragement to improve products or staff knowledge.
    Management focuses on the staff they can see, so Denver is like nirvana, and Phoenix has good support and the rest of the offices and remote employees get the short end of the stick.

    Advice to ManagementAdvice

    Focus on staff development first by talking to them directly, not just surveying them. Then actually develop a plan and follow through with addressing concerns openly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Trizetto could be very good company to work for given the current state of the Healthcare industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Analyst  in  Englewood, CO
    Current Employee - Applications Analyst in Englewood, CO

    I have been working at TriZetto full-time for more than a year

    Pros

    Pto, Yearly Bonus, Some good people to work with on some teams.

    Cons

    Be prepared to Work seven days a week, 12 hours a day. When you are on pager duty you will be tied to your house and are allowed a very short response time back when paged. No extra compensation for pager duty or overtime hours.

    Advice to ManagementAdvice

    Train your employees to do their job, just don't throw to fire. The Project Managers are being moved from Project to Project and have no in depth knowledge of the customers they are in charge of because they move around too much, hence they are leaving the organization for better salaries and jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Beware......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Support Analyst  in  Englewood, CO
    Former Employee - Applications Support Analyst in Englewood, CO

    I worked at TriZetto full-time for more than a year

    Pros

    There is plenty to learn if one is not shakled to a particular group. Online training is readily available. Appealing location.

    Cons

    Understaffing causes a less than acceptable work-life balance. Unlimited PTO and sick time, but don't answer your phone! Great place for a political manipulator.

    Advice to ManagementAdvice

    Unless you are selling the company next week, stop burning the employees at both ends and the middle.

    Recommends
    Positive Outlook
    No opinion of CEO

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