TriZetto

  www.trizetto.com
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TriZetto Reviews

Updated Jul 12, 2014
All Employees Current Employees Only

2.5 211 reviews

75% Approve of the CEO

(no image)

Andy Eckert

(8 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • Hard working people who deserve better management and a work-life balance(in 16 reviews)

  • Many great people, delivering complex and multi-threaded projects(in 21 reviews)


Cons
  • Understaffing causes a less than acceptable work-life balance(in 12 reviews)

  • Complete upper management incompetence, and micro management of people and numbers(in 14 reviews)

211 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Lots of Potential, But not going to happen with current leadership

    Senior Helpdesk Representative (Former Employee) Englewood, CO

    ProsGood people to work with; depending on position in company, good team atmosphere.

    ConsSilos are still very much a part of TriZetto's company culture. Too much internal office politics interfering with productivity. Teams are too small for certain functions, resulting in employees leaving for better job opportunities because they feel that there is no advancement or because they are burned out..

    Advice to Senior ManagementCare about your employees; don't just give it lip-service. You work your people into the ground, and then act surprised when they quit on you. Treat people like they are expendable and they will abandon you, taking their skills and experience with them. Earn your employees' respect and trust, and they will reciprocate.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    We do well in spite of ourselves

    Senior Project Manager (Current Employee) Washington, DC

    ProsMarket leader.
    Unlimited time off.
    Good salary and great bonuses, as long as the sales keep rolling in.
    New CEO is saying the right things.

    ConsLittle management engagement with remote employees.
    As a whole, the company has rested on its laurels too long as the market leader in insurance ERP software. There has been a long period of complacency where there was little encouragement to improve products or staff knowledge.
    Management focuses on the staff they can see, so Denver is like nirvana, and Phoenix has good support and the rest of the offices and remote employees get the short end of the stick.

    Advice to Senior ManagementFocus on staff development first by talking to them directly, not just surveying them. Then actually develop a plan and follow through with addressing concerns openly.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Trizetto could be very good company to work for given the current state of the Healthcare industry.

    Applications Analyst (Current Employee) Englewood, CO

    ProsPto, Yearly Bonus, Some good people to work with on some teams.

    ConsBe prepared to Work seven days a week, 12 hours a day. When you are on pager duty you will be tied to your house and are allowed a very short response time back when paged. No extra compensation for pager duty or overtime hours.

    Advice to Senior ManagementTrain your employees to do their job, just don't throw to fire. The Project Managers are being moved from Project to Project and have no in depth knowledge of the customers they are in charge of because they move around too much, hence they are leaving the organization for better salaries and jobs.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Beware......

    Applications Support Analyst (Former Employee) Englewood, CO

    ProsThere is plenty to learn if one is not shakled to a particular group. Online training is readily available. Appealing location.

    ConsUnderstaffing causes a less than acceptable work-life balance. Unlimited PTO and sick time, but don't answer your phone! Great place for a political manipulator.

    Advice to Senior ManagementUnless you are selling the company next week, stop burning the employees at both ends and the middle.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Has lost focus

    Anonymous Employee (Former Employee)

    ProsCasual work environment, highly qualified, talented workforce.

    ConsSenior management changes like the weather. No consistency in product direction. Some executive reads an article about process flows and immediately implements it causing chaos. Employee morale is extremely low and senior management has no idea.

    Advice to Senior ManagementLearn what is going on in the field and in the offices and what employees are saying and doing. They know how to do their jobs; stop micromanaging and let them do what they do best.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Company on the move

    Senior Vice President (Current Employee)

    ProsIf you work hard, have a career plans and work your plan you can do well. Healthcare industry has so many angles to get involved in and TriZetto touches many of them.

    ConsStill don't have a culture. This may change with Andy, but so far I haven't seen us make the turn.

    Advice to Senior ManagementEveryone is tired of the reorgs. Give it a break for awhile and really assess whether your leaders are involved in the day to day of working with customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Horrible Horrible company to work for.

    Director (Former Employee) Chicago, IL

    ProsOk Product line and decent M&A strategy.

    ConsThis company has a horrible reputation of making senior management changes every 6 months. So, by the time employees start working on a so called vision / strategy of their CEO or Business leaders, that leader would be gone and they have to start all over again from scratch when a new guy / gals takes over leadership. This mess has been going on for last 4-5 years and there have been 3 CEO replacements, innumberable VP, SVP level exits since then. Bonus payments during 2013 were as good as non-existent.

    If you are hell bent on joining this company, avoid joining Consulting Services division. They truly suck and have not grown in years. There is so much politics that you'd want to leave with in 6 months like myself and few other colleagues did.

    Advice to Senior ManagementStop tinkering with company's strategy / vision every 6 months. Stop recruiting people at the beginning of the financial year only to let them go at the end of the year.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    So much potential, but still working through challenges

    Associate Vice President (Current Employee) Denver, CO

    ProsHigh engergy, fast paced consulting environment. "Go getters" who work hard and know how to get results thrive here. Many great people, delivering complex and multi-threaded projects. Experience working for one of the industry leaders in healthcare payer administration and processing.

    ConsNo consistency in vision, direction or leadership as attrition and senior leadership changes continue to take its toll. Little to no dedication to staying the course for a multi-year strategy or plan as the company is managed month by month, quarter by quarter and is prone to knee-jerk reactions to blips in metric reporting. Often makes lastly decisions on short-term and inconsistent data and then spends 3-9 months recovering, only to repeat the cycle.

    Advice to Senior ManagementFind a strategic visionary (internally or externally) and ask the Board of Directors to commit to a 3 to 5 year improvement plan covering product innovation, corporate alignment and best practices, and a true investment in the Consulting Services teams. Only with innovation and improvements in both corporate management and in Consulting Services will TriZetto be positioned for a sale.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great people, phenomenal churn (Boston office)

    Middle Manager (Former Employee) Boston, MA

    ProsTerrific and talented staff. Friendly work environment.

    ConsChaotic out-of-control work environment. Constant fire-fighting. Weak middle management (not their fault, just over-promoted and not coached). Executive leadership changes every year. Complete reorganizations every year. This company spends more time chasing its own tail than getting actual work done. It’s chaos.

    Advice to Senior ManagementAdvice to ownership: Hire senior execs from the SOFTWARE industry. You are not a healthcare company, you are a software company. Also: Learn from what hasn’t worked – you make the same mistakes over and over again. That’s not leadership.
    Advice to management: Yes, practices and organizations need to change when a company grows or when the business environment changes. So don’t twist the organization into knots unless or until one of those two things happen. Reorganization is not a recreational sport.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    ENTER AT YOUR OWN RISK...YOU'VE BEEN WARNED

    Consultant II (Former Employee)

    Pros- Great learning experience for recent college grads or those who have a passion for Medical IT
    - Comradery between counterparts (only due to the mutual disdain for upper level management)
    - Entry level pay is decent
    - Possible advancement

    Cons- Upper management is cliquey and ruthless
    - Inadequate learning tools and mentors (not all, but most)
    - Travel is constant and little work/life balance
    - At beckon call of clients and managers, no matter the situation or horrible business practice

    Advice to Senior Management- Revamp Consulting services department
    - Validate "Advisory consultants" and higher on their people skills with lower level employees
    - Reward employees as much as you criticize them
    - Make good on your promises of growth potential

    No, I would not recommend this company to a friend

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