Triage Consulting Group

  www.triageconsulting.com
  www.triageconsulting.com
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Triage Consulting Group Reviews

Updated September 2, 2014
Updated September 2, 2014
92 Reviews
3.7
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Triage Consulting Group CEO Brian Neece
Brian Neece
63 Ratings

Review Highlights

Pros
  • Triage provides its employees with an excellent work-life balance (in 29 reviews)

  • Tons of fun stuff--happy hours, teambuilding, paid volunteer time, team events (in 9 reviews)


Cons
  • and you write and mail off close to a thousand letters to insurance companies (in 11 reviews)

  • The turnover is pretty high and there is a linear promotional track based on time spent at company (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A great company that gives young employees lot of responsibility and opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate  in  San Francisco, CA
    Current Employee - Senior Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time

    Pros

    Triage has an amazing company culture: smart, young, motivated, interesting new hires get to learn and grow and eventually manage teams and squads. The organization provides a lot of opportunities to work with different types of people and team sizes and to interact with upper managements and with clients. Plus you get to fully manage projects quite early on. The promotion system works, you need experience in the firm to move up, and the evaluation process pushes everyone to seek to exceed expectations.

    Top Triage Pros:
    - Great company to work for out of college.
    - Mid-size company with an open-door policy that has a lot of sway in the world of healthcare.
    - Very smart workforce that's becoming increasingly diverse in terms of regions and schools represented
    - Opportunity to advance up and get to run teams and train younger Associates
    - Travel, team events, company events: you can't deny Triage has maintained it's strong culture focused on balance and fun and it makes it very hard to leave. A lot of people make some of their best lifelong friends at Triage.
    - Internal opportunities (squad leadership, trainings, recruiting involvement, rotations such as Legal and Clinical) allow those that want to take on additional leadership roles.

    Cons

    The works definitely gets monotonous, but, there is always a way to find someway to get into something new, whether it's aiming for a rotation or getting really involved in a squad. The repetition eventually weighs most people down, but, those that want to can make Triage their own.

    The travel opportunities are declining and the company hasn't changed enough of the "in town" perks to accommodate, even though profits are out the roof and only continue to grow.

    Main Triage cons:
    - While salaries have increased slightly, the company has room to re-examine the bonus structure, and should. As company profits continue to increase, the bonuses don't necessarily match and yet more and more Seniors and Associates are putting in extra hours and committing to additional work.
    - The company has a lot of amazing alumni that go off to great graduate schools and move into upper level positions after Triage, yet there isn't a culture of promoting alumni advancement outside the company (like supporting time off for graduate school applications) even though those alums are future connections, clients, partnerships, etc. that only make the Triage name stronger.

    Advice to ManagementAdvice

    Keep being awesome.
    Keep the culture.
    Be open to change.
    Re-think the potential to hire some roles from the outside, the company can use some new perspectives.
    Don't give up on the importance of "career development."
    Give Associates more room to get creative.
    Re-think investing into your employees' long-term goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great starting job for a new graduate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  San Francisco, CA
    Current Employee - Analyst in San Francisco, CA

    I have been working at Triage Consulting Group full-time for more than a year

    Pros

    This is an extremely low stress environment, with lots of opportunities to display team communication, leadership, and personal growth. There are many opportunities to grow professionally in this firm, and the network of people is great here.

    Cons

    As a young professional I want to work extremely hard and gain some professional acknowledgement for my efforts. The firm seems to value time spent working over the quality of work.

    Advice to ManagementAdvice

    Offer commission based salaries, and more opportunities for bonuses. Also develop a standard career path for analysts as well.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate  in  Atlanta, GA
    Former Employee - Senior Associate in Atlanta, GA

    I worked at Triage Consulting Group full-time for more than 3 years

    Pros

    The knowledge I gained from reading medical records and researching various services prepared me for working with physicians, other clinicians, and researchers in graduate school. I've yet to meet someone not interested in discussing my work at Triage. The work-life balance, fun culture, and social responsibility is also unparalleled.

    Cons

    For someone not type A, repetitive work can make it hard to stay engaged, but this mostly limited to the Associate role. Stick it out to two years and the job becomes a lot more exciting (and DOES involve consulting tasks).

    Advice to ManagementAdvice

    Greater transparency or fairness with staffing (sometimes appeared that management played favorites).

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    VERY Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Consultant  in  San Francisco, CA
    Former Employee - Associate Consultant in San Francisco, CA

    I worked at Triage Consulting Group full-time for more than a year

    Pros

    Flexible schedule and generous PTO (4 weeks)
    Kind and friendly coworkers
    Good location in the financial district by the waterfront
    Looks good on paper

    Cons

    **Extremely mundane and mind-numbing work** (literally everyone stares at the same screen and does the same monotonous task all day—glorified call center rep)
    Non-transferable skills (of the few skills you do learn)
    Stagnant company that is unwilling to consider change, and is not evolving to accommodate the fast-changing healthcare industry
    High lack of diversity (in regard to ethnicity/age/culture/personality)
    Lack of transparency
    Incompetent upper management: Principals often lack strong educational foundations and breadth of work experience outside of Triage. Overall, they lack the analytical skills, business acumen, and professionalism one would expect in higher management.
    Penny-pinching company (eg. red-eye flights to avoid cost of an extra night in a hotel)
    8am-6pm schedule is reasonable but not amazing
    Very high employee turnover that is applauded internally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A good place to work out of college for 2-4 years, but not where you want to spend your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate  in  San Francisco, CA
    Former Employee - Senior Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time for more than 3 years

    Pros

    Triage holds your hand out of college and introduces you to the world of business through basic training programs, on-the-job training, and endless happy hours.

    Cons

    The work is 10% Consulting and 90% arguing with insurance companies about collections.

    Advice to ManagementAdvice

    Be more transparent in what job you are offering to potential employees. Many students feel that when they are leaving to work at a "Consulting" company, they will spend the majority of their time working on consulting projects. In reality, associates and seniors spend the vast majority of their time arguing with outsourced insurance company representatives with little understanding of correct payment practice.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great environment, awesome management, terribly boring work for first one to two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  Atlanta, GA
    Current Employee - Associate Consultant in Atlanta, GA

    I have been working at Triage Consulting Group full-time for less than a year

    Pros

    Tons of fun stuff--happy hours, teambuilding, paid volunteer time, team events.
    Sweet PTO and you are encouraged to use it unlike other places
    Work life balance is great--get your 45 hours in and no more
    Pay has decent growth given the minimal travel/hours worked

    Cons

    Work is monotonous, boring and at times does not feel challenging at all.
    Lots of paying your dues but not always the rewards for doing so
    Many people come from very privileged backgrounds which can be hard to relate to
    PTO and sick days are combined. Aka most people come in when they're sick.

    Advice to ManagementAdvice

    It's hard, as the management is good but the board (three founders, CEO and head guy in ATL) make most big decisions. Sean (ATL head) is amazing and awesome to work for.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to launch your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Triage Consulting Group full-time for more than 8 years

    Pros

    Great career advancement opportunities, including managing teams with less than 2 years experience. Triage repeatedly hits targets year over year and finds new and exciting ways to advance in the marketplace. Triage truly is the leader in healthcare financial consulting and is a great place to initiate a career in consulting and/or healthcare. The benefit package is stellar for new hires (four weeks paid time-off, low cost sharing in healthcare, sabbatical at 5 years) and the compensation is competitive, especially considering the strong influence in work/life balance and emphasis to work 45 hour weeks. Coworkers are extremely motivated individuals who will also become your best post-college friends.

    Cons

    Brian Neece is a great CEO and welcomes feedback and new ideas. His hands are often tied, however, because the board/founders still have a strong handle on the direction and advancement of the company. This can be difficult to manage given that none of the original founders have "worked" within Triage's walls for the last four or five years.

    Advice to ManagementAdvice

    Triage currently has limited advancement opportunities at higher levels, something leadership will need to address as the company continues to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Triage Consulting Group full-time for more than 3 years

    Pros

    Triage provides its employees with an excellent work-life balance. You will never stress over your job and hardly ever work late. The 4 weeks PTO is fantastic as well.

    Cons

    This is not consulting. Most of your time will be spent on the phone with customer service reps from health insurance companies trying to get claims paid. The analysis you do end up doing is auditing and accounting. Opportunities for doing actual consulting are few and far between.

    Office culture is bland and fratty. If you did not fit into Greek life in college you will likely not fit in here. There is low morale in the office. Though most employees seem outwardly happy and enthusiastic, most will admit that they do not like Triage and will leave as soon as possible.

    The skills you learn at Triage are not transferrable. A long tenure here will pigeonhole you in accounting and health insurance. Many employees are able to make successful transitions to sales, something that could have been done straight out of college.

    Advice to ManagementAdvice

    Boost office morale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Wonderful training opportunities with fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate  in  San Francisco, CA
    Former Employee - Senior Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time for more than 3 years

    Pros

    Great healthcare experience
    Good benefits
    Fantastic and ambitious co-workers

    Cons

    Strict career progression
    Management slow to implement changes

    Advice to ManagementAdvice

    Don't be afraid to grow this company faster

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Triage Consulting Group

    Pros

    Best company, excellent training opportunities,

    Cons

    Analysts don't make as much as associates and the jobs are very similar

    Recommends
    Positive Outlook
    Approves of CEO

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