Triage Consulting Group

  www.triageconsulting.com
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Triage Consulting Group Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.9 88 reviews

95% Approve of the CEO

Triage Consulting Group CEO Brian Neece

Brian Neece

(59 ratings)

82% of employees recommend this company to a friend

Review Highlights

Pros
  • Triage is a young company that offers a great work-life balance and cares about its employees(in 26 reviews)

  • Very fun people (hard to connect sometimes when you're not caucasian though(in 7 reviews)


Cons
  • insurance companies (about 80% of your work in your first year and a half)(in 9 reviews)

  • No room for growth opportunity or advancement(in 3 reviews)

88 Employee Reviews
Relevance Date Rating
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    Great environment, awesome management, terribly boring work for first one to two years

    Associate Consultant (Current Employee) Atlanta, GA

    ProsTons of fun stuff--happy hours, teambuilding, paid volunteer time, team events.
    Sweet PTO and you are encouraged to use it unlike other places
    Work life balance is great--get your 45 hours in and no more
    Pay has decent growth given the minimal travel/hours worked

    ConsWork is monotonous, boring and at times does not feel challenging at all.
    Lots of paying your dues but not always the rewards for doing so
    Many people come from very privileged backgrounds which can be hard to relate to
    PTO and sick days are combined. Aka most people come in when they're sick.

    Advice to Senior ManagementIt's hard, as the management is good but the board (three founders, CEO and head guy in ATL) make most big decisions. Sean (ATL head) is amazing and awesome to work for.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    A good place to work out of college for 2-4 years, but not where you want to spend your career.

    Senior Associate (Former Employee) San Francisco, CA

    ProsTriage holds your hand out of college and introduces you to the world of business through basic training programs, on-the-job training, and endless happy hours.

    ConsThe work is 10% Consulting and 90% arguing with insurance companies about collections.

    Advice to Senior ManagementBe more transparent in what job you are offering to potential employees. Many students feel that when they are leaving to work at a "Consulting" company, they will spend the majority of their time working on consulting projects. In reality, associates and seniors spend the vast majority of their time arguing with outsourced insurance company representatives with little understanding of correct payment practice.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Great place to launch your career

    Anonymous Employee (Former Employee)

    ProsGreat career advancement opportunities, including managing teams with less than 2 years experience. Triage repeatedly hits targets year over year and finds new and exciting ways to advance in the marketplace. Triage truly is the leader in healthcare financial consulting and is a great place to initiate a career in consulting and/or healthcare. The benefit package is stellar for new hires (four weeks paid time-off, low cost sharing in healthcare, sabbatical at 5 years) and the compensation is competitive, especially considering the strong influence in work/life balance and emphasis to work 45 hour weeks. Coworkers are extremely motivated individuals who will also become your best post-college friends.

    ConsBrian Neece is a great CEO and welcomes feedback and new ideas. His hands are often tied, however, because the board/founders still have a strong handle on the direction and advancement of the company. This can be difficult to manage given that none of the original founders have "worked" within Triage's walls for the last four or five years.

    Advice to Senior ManagementTriage currently has limited advancement opportunities at higher levels, something leadership will need to address as the company continues to grow.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Boring

    Anonymous Employee (Former Employee)

    ProsTriage provides its employees with an excellent work-life balance. You will never stress over your job and hardly ever work late. The 4 weeks PTO is fantastic as well.

    ConsThis is not consulting. Most of your time will be spent on the phone with customer service reps from health insurance companies trying to get claims paid. The analysis you do end up doing is auditing and accounting. Opportunities for doing actual consulting are few and far between.

    Office culture is bland and fratty. If you did not fit into Greek life in college you will likely not fit in here. There is low morale in the office. Though most employees seem outwardly happy and enthusiastic, most will admit that they do not like Triage and will leave as soon as possible.

    The skills you learn at Triage are not transferrable. A long tenure here will pigeonhole you in accounting and health insurance. Many employees are able to make successful transitions to sales, something that could have been done straight out of college.

    Advice to Senior ManagementBoost office morale.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Wonderful training opportunities with fantastic people

    Senior Associate (Former Employee) San Francisco, CA

    ProsGreat healthcare experience
    Good benefits
    Fantastic and ambitious co-workers

    ConsStrict career progression
    Management slow to implement changes

    Advice to Senior ManagementDon't be afraid to grow this company faster

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great entry level position

    Anonymous Employee (Current Employee)

    ProsBest company, excellent training opportunities,

    ConsAnalysts don't make as much as associates and the jobs are very similar

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Solid Place to Start

    Senior Associate (Current Employee) Atlanta, GA

    ProsTriage is a young company that offers a great work-life balance and cares about its employees. Management values all employee's opinions and sets everyone up to succeed. Triage is also incredibly flexible when it come to PTO and your work schedule.

    ConsTriage tries to maintain a laid back culture but this creates and environment where promotions are more based on time than on merit and a workforce that is only partially motivated.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Excellent people coupled with leadership experience make Triage a great place to work.

    Senior Associate Consultant (Current Employee) San Francisco, CA

    ProsThe work environment is non-competitive. Employees are intelligent, engaging, and fun to be around!

    ConsThe work can be monotonous.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    From the frathouse to the work place

    Associate (Current Employee) San Francisco, CA

    ProsYou get significant PTO (4 wks for associates) and are encouraged to take it. The average age at Triage is 23, your colleagues will be young and attractive but immature and fratty. At the associate/sr associate level the pay is very transparent and flat. Everyone at the same level makes the same--this decreases competition and increases camaraderie. Promotions are fixed and internal, if you stay around to make it to senior associate (21 mnths), you can get project management autonomy that is unlikely to be offered anywhere else. The downside to this is that you often have very young senior associates that are not ready to lead, evaluate based on personal friendships instead of actual skill and ineffective trainers. Mentor-mentee system is helpful in helping new associates navigate the company and ask non-p.c. questions. If you are genuinely interested in healthcare reimbursement, you will learn a lot.

    ConsCalling Triage consulting is a stretch as you are certainly not paid like it. "Recovering underpayments" = you are a medical claim auditor. Insurance companies pay hospital claims, you vet these claims to make sure they're paid correct and pursue if they're not. This usually involves hours on the phone with outsourced call center reps. The only consulting piece is a status meeting which occurs about once a year and won't involve associates. The travel is nice but it's basically forced facetime with apathetic clients. You won't meet any c-level execs and will likely only interact with your coworkers, just in a different city. The work is repetitive and dry, hence the high annual turnover rate. There is an unspoken pressure to spend time with your team and attend company events (happy hours, trips etc..), especially during travel. This is great if you just left a frat/sorority where you don't mind spending every minute with the same people and have all events planned for you. If you prefer to separate life from work, are not single, cannot stand upper-middle-class private school culture, this is not the place for you. Even though events are 'optional', repeat absences will find themselves onto your evaluations. 98% of your work is done in a proprietary access database, meaning your skills are non-transferable and pretty much irrelevant at other companies. Evaluations are frequent and highly subjective, making it difficult to resolve conflict. Unless you display undying loyalty to Triage and unwavering peppiness, you won't make it far here.

    Advice to Senior ManagementStop recruiting under the consulting umbrella unless the day-to-day work changes. Promote based on merit rather then tenure, the ratio of capable senior associates to inept ones is laughable. Increase the pay if your want to retain top talent.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Great people, not so interesting work, fun atmosphere.

    Anonymous Employee (Current Employee)

    ProsGreat first job out of college - culture is great, lots of fun team bonding activities, most employees are between the age of 21-27.

    ConsThis is auditing, not consulting. Anticipate to spend most of your day reviewing hospital claims and searching for underpayments. Attrition rate is extremely high.

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