Triage Consulting Group

  www.triageconsulting.com
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Triage Consulting Group Reviews in San Francisco, CA

Updated Jul 20, 2014
All Employees Current Employees Only

3.8 45 reviews

90% Approve of the CEO

Triage Consulting Group CEO Brian Neece

Brian Neece

(30 ratings)

79% of employees recommend this company to a friend

Review Highlights

Pros
  • Triage provides its employees with an excellent work-life balance (in 29 reviews)

  • Tons of fun stuff--happy hours, teambuilding, paid volunteer time, team events (in 9 reviews)


Cons
  • and you write and mail off close to a thousand letters to insurance companies (in 11 reviews)

  • The turnover is pretty high and there is a linear promotional track based on time spent at company (in 3 reviews)

More Highlights
45 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    1 person found this helpful  

    Ideal job out of college.

    Senior Associate (Current Employee) San Francisco, CA

    Pros- Work/life balance
    - Benefits
    - Travel
    - Mentor program
    - Management potential at a young age
    - Great pay for what you are required to do

    Cons- Set promotion track rather than merit-based
    - Undergraduate culture
    - Niche industry

    Advice to Senior Management- Recruit from a more diverse population
    - Promote a variety of Connect events

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great first job out of college

    Senior Associate (Former Employee) San Francisco, CA

    ProsGreat training program, fun people

    ConsNarrow industry focus, poor incentive system, can't retain top talent

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    • Approves of CEO

    1 person found this helpful  

    Good experience right out of college

    Senior Associate (Former Employee) San Francisco, CA

    ProsThe people are great. The experience gained was great.

    ConsLimited scope of consulting engagements

    Advice to Senior ManagementKeep the small company feel

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    • No Opinion of CEO

     

    great first job out of undergran

    Senior Associate (Current Employee) San Francisco, CA

    Prosfun, young, culture. great introduction to the hospital/healthcare industry

    Consonly few can work their way up on the upper management hierarchy, conservative outlook

    Advice to Senior Managementneed to have a better way to keep the talented poop and current promotion practices aren't helping

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Young and fun employees, but you're a glorified phone rep, no job variation, "up or out" culture

    Associate (Current Employee) San Francisco, CA

    Pros--- As all the other reviews say, Triage is a great first job. Employees are young and fun, there are plenty of happy hours, team events, office events, etc to transition you from college to work, and for you to become good friends with coworkers.
    -- Good work life balance. Typical work week is about 45-50 hours (8-5:30/6:00). Very rare for employees to work on the weekends, and is in no way expected.
    -- Good benefits: 4 weeks of paid time off + great health benefits and a small 401K match
    -- Plenty of classroom styled trainings. In addition, project teams are staffed in a way so that there is a trainer to help new associates.
    -- You are hired as part of a "start group," usually around 12 people in size. These folks almost instantly become your friends and support network.

    Cons-- Unknown to most of the company, Triage is an indeed an "up or out" company. They emphasize the promotion timeline of becoming a Senior Associate at 21 months, or a 6 month re-evaluation period afterwards if one doesn't qualify for promotion. However, it is NEVER mentioned that this is the point where they will let you go if you don't seem suitable for a senior promotion, despite good work ethics, and overall solid evaluations.
    -- The work is extremely specialized and repetitive. All associates do 90% of the same things despite project rotations. As a senior associate, you will be dealing with a lot of the same project work as well. Most employees get very bored of the repetition and complain about it all the time behind closed doors - these conversations begin as early as the third month of employment.
    -- The work is not so much consulting as it is claims auditing, as is said in other reviews. You will be researching patient hospital bills, calling insurance companies constantly, and writing pre-drafted appeal letters to insurance companies (about 80% of your work in your first year and a half). An employee could describe himself as a glorified phone representative, and it wouldn't be a big exaggeration.
    -- Other reviews have called the employee demographic similar to that of a fraternity or sorority. Diversity in terms of age, background, and education is not a strong suit here.

    Advice to Senior Management-- Be transparent about the promotion possibilities - including the option of being let go despite generally good performance evaluations.
    -- Hire diverse talent
    -- Be very clear about job responsibilities to potential employees; manage their expectations.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    3 people found this helpful  

    Great place to start!

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsTriage is an awesome place to start working out of undergrad. Its culture, accelerated career path, location, travel opportunities, and volunteer opportunities, and make it fun and challenging during an exciting time to be in the healthcare industry. This is a great place to start for someone interested in hospital management.

    ConsTriage calls Associates consultants; however they are more like auditors with a few opportunities to consult (i.e. recommend solutions). Decreased travel opportunities allows less opportunity for client face time. Also business casual in the office is unnecessary, and they could really step up the food perks in the office.

    Advice to Senior ManagementAdd focus on industry education for employees. Consultants are experts at reimbursement issues, but are often lost when it comes to anything else Healthcare related.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    2 people found this helpful  

    Good entree into healthcare and consulting but very narrow in scope

    Senior Associate (Former Employee) San Francisco, CA

    ProsGood project management and managerial experience

    ConsYou only experience a small sliver of the healthcare sector

    Advice to Senior ManagementExpansion into other lines of business

    Yes, I would recommend this company to a friend

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    • Approves of CEO

    2 people found this helpful  

    Great For One Type of Person

    Associate (Former Employee) San Francisco, CA

    Pros- Great training on Access/Excel.
    - Good hours and good pay for the amount you're working.
    - Great fit for the right personality with the possibility of finding the perfect social niche for your 20's.
    - Opportunities for upward mobility very quickly within the company.

    Cons- Jokingly referred to by employees as "College Part II" if your college experience was filled with frat parties, tailgates and living for your nights at the clubs/bars. The company culture is very tight and very specific.
    - In the end, being smart and hard working isn't the key to getting promoted (and like many consulting firms, it's a 'move up or move out' system. If you don't get promoted within a specific time frame, you will be asked to leave the company). Whether an Associate's superior likes them on social level tends to be the most significant contribution to their evaluations, despite their professional performance.
    - The Associate work is very boring.

    Advice to Senior Management- Please get rid of the Triage GPA as an evaluation tool if it still exists.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    2 people found this helpful  

    Enjoyable but could definitely be more challenging

    Senior Associate (Current Employee) San Francisco, CA

    ProsBest transition/starting job from undergrad, Easy-going young and fun workforce, Incredible work-life balance

    ConsRepetitive non-challenging work, no incentive system, minimal creativity necessary, easy to grow complacent

    Yes, I would recommend this company to a friend

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    • Approves of CEO

    1 person found this helpful  

    Good company, great people.

    Associate (Current Employee) San Francisco, CA

    ProsI've enjoyed my brief stint at Triage greatly - the employee experience empathizes to recently graduated college students. It's a great first job out of college.

    ConsTo prefac - the pros do outweigh the cons. One concern that some may have is the somewhat necessary engagement with events outside of work. While it does build camraderie among Triagers, it may also divide those without any interest to be around their co-workers all the time.

    Advice to Senior ManagementThe management is great. They should continue to aim upward and grow the company throughout the US.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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