Triage Consulting Group

  www.triageconsulting.com
  www.triageconsulting.com

Triage Consulting Group Reviews in San Francisco, CA

Updated December 14, 2014
Updated December 14, 2014
101 Reviews
3.6
101 Reviews
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Triage Consulting Group CEO Brian Neece
Brian Neece
71 Ratings

Review Highlights

Pros
  • Triage provides its employees with an excellent work-life balance (in 30 reviews)

  • Tons of fun stuff--happy hours, teambuilding, paid volunteer time, team events (in 9 reviews)


Cons
  • and you write and mail off close to a thousand letters to insurance companies (in 11 reviews)

  • Lack of diversity and recruiting to fit a mold (in 3 reviews)

More Highlights

54 Employee Reviews Back to all reviews

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  1.  

    Wonderful training opportunities with fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in San Francisco, CA
    Former Employee - Senior Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time (more than 3 years)

    Pros

    Great healthcare experience
    Good benefits
    Fantastic and ambitious co-workers

    Cons

    Strict career progression
    Management slow to implement changes

    Advice to ManagementAdvice

    Don't be afraid to grow this company faster

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent people coupled with leadership experience make Triage a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Associate Consultant in San Francisco, CA
    Current Employee - Senior Associate Consultant in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than 3 years)

    Pros

    The work environment is non-competitive. Employees are intelligent, engaging, and fun to be around!

    Cons

    The work can be monotonous.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    From the frathouse to the work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than an year)

    Pros

    You get significant PTO (4 wks for associates) and are encouraged to take it. The average age at Triage is 23, your colleagues will be young and attractive but immature and fratty. At the associate/sr associate level the pay is very transparent and flat. Everyone at the same level makes the same--this decreases competition and increases camaraderie. Promotions are fixed and internal, if you stay around to make it to senior associate (21 mnths), you can get project management autonomy that is unlikely to be offered anywhere else. The downside to this is that you often have very young senior associates that are not ready to lead, evaluate based on personal friendships instead of actual skill and ineffective trainers. Mentor-mentee system is helpful in helping new associates navigate the company and ask non-p.c. questions. If you are genuinely interested in healthcare reimbursement, you will learn a lot.

    Cons

    Calling Triage consulting is a stretch as you are certainly not paid like it. "Recovering underpayments" = you are a medical claim auditor. Insurance companies pay hospital claims, you vet these claims to make sure they're paid correct and pursue if they're not. This usually involves hours on the phone with outsourced call center reps. The only consulting piece is a status meeting which occurs about once a year and won't involve associates. The travel is nice but it's basically forced facetime with apathetic clients. You won't meet any c-level execs and will likely only interact with your coworkers, just in a different city. The work is repetitive and dry, hence the high annual turnover rate. There is an unspoken pressure to spend time with your team and attend company events (happy hours, trips etc..), especially during travel. This is great if you just left a frat/sorority where you don't mind spending every minute with the same people and have all events planned for you. If you prefer to separate life from work, are not single, cannot stand upper-middle-class private school culture, this is not the place for you. Even though events are 'optional', repeat absences will find themselves onto your evaluations. 98% of your work is done in a proprietary access database, meaning your skills are non-transferable and pretty much irrelevant at other companies. Evaluations are frequent and highly subjective, making it difficult to resolve conflict. Unless you display undying loyalty to Triage and unwavering peppiness, you won't make it far here.

    Advice to ManagementAdvice

    Stop recruiting under the consulting umbrella unless the day-to-day work changes. Promote based on merit rather then tenure, the ratio of capable senior associates to inept ones is laughable. Increase the pay if your want to retain top talent.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Triage Consulting Group Response

    Dec 4, 2014HR Director

    Thank you for your feedback on the work and company culture. Triage has a wide variety of travel and non-travel projects, and each project will offer a unique set of opportunities for client ... More

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  5. 1 person found this helpful  

    Boring work--nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Experienced Associate in San Francisco, CA
    Former Employee - Experienced Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time (more than an year)

    Pros

    - you will make legitimate friends here at work
    - travel benefits
    - fun culture

    Cons

    - work is super boring and not very challenging, unless you call figuring out why Access isn't working challenging.....
    - company motto is " don't reinvent the wheel" which has led to the company using super old technology
    - change isn't really welcome
    - there is a lot of politics, people taking credit for other people's work
    - evaluation are usually them raising up issues that don’t matter (you didn't look happy enough with food you were served a a team event, you forgot to put a space after a comma in a report, etc) rather than actual hard contributions you made to a project
    - they expect you to be happy all the time, smiling and being happy all day while you are on hold on the phone for 80% of your day listening to terrible hold music is kind of hard to do...

    Advice to ManagementAdvice

    - incentivize your employees so they aren't complacent -a lot of people have the mindset of "What's the least amount of work I need to do to get promoted?" and most of the time it's these complacent individuals who get promoted.
    - hire diverse people, I see that you are working on it, but it can be better
    - people literally can't afford to live in the city (student loans + rent + food + commuting) with the pay you offer- I know the you say that we aren't competing with the tech industry, but we kind of are when it comes to cost of living.
    - recruit outside intelligence for higher roles in the company. For many managers/principals this is their first and only job which means very little info comes from outside the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Triage Consulting Group Response

    Dec 4, 2014HR Director

    We are constantly striving for improvement, so thank you for your feedback. You touched upon diversity which is important to us. Because we’ve expanded our recruiting efforts to a wide range of ... More

  6. 1 person found this helpful  

    Great place to start your career and get consulting and management experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate Consultant in San Francisco, CA
    Current Employee - Senior Associate Consultant in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than 3 years)

    Pros

    - Good promotion schedule
    - Opportunity for client facing experience
    - Great travel perks
    - People are fun and smart

    Cons

    - No opportunity to accelerate promotion or gain more responsibility with better performance
    - Work can be repetitive
    - Travel can get tiresome
    - Not much innovation as a company

    Advice to ManagementAdvice

    I know you have attempted a performance-based compensation system in the past, but I think it's worth another shot. You will do a much better job retaining great employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not fully satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experienced Associate in San Francisco, CA
    Current Employee - Experienced Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than an year)

    Pros

    Good, young, fun people; good happy hours

    Cons

    Don't like the work I do; not rewarding at the end of the day

    Recommends
    Approves of CEO
  8.  

    TriTTraigri

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in San Francisco, CA
    Former Employee - Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time (more than an year)

    Pros

    Fun place to work with lots of team building activities. Some projects offer the opportunity to travel. They hire new grads.

    Cons

    Very structured. Hard to get ahead because it's all based on seniority. Expensive to live in San Francisco. Rents are high.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    I worked full time at Triage for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than an year)

    Pros

    -Fun, social group of young people
    -good work/life balance

    Cons

    -Promotions not based on merit, rather tenure
    -Incredibly dry work

    Advice to ManagementAdvice

    Keep it transparent and stop skimping on small things like casual dress, or bonuses

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great people & great exposure to the business side of health care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant in San Francisco, CA
    Current Employee - Associate Consultant in San Francisco, CA

    I have been working at Triage Consulting Group full-time (less than an year)

    Pros

    The company cares about its employees and treats them very well.
    The people are young, friendly, and supportive
    Management is accessible and supportive
    Great work/life balance
    Good hours, rarely out after 6:30, and flexible hours
    Living in San Francisco is amazing
    Good corporate values

    Cons

    Narrow industry. Triage deals almost exclusively with insurance and hospitals to recover lost revenue. Not much experience if one wants to pursue different type of consulting or make sustainable improvements to our healthcare system.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Ideal job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in San Francisco, CA
    Current Employee - Senior Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than 3 years)

    Pros

    - Work/life balance
    - Benefits
    - Travel
    - Mentor program
    - Management potential at a young age
    - Great pay for what you are required to do

    Cons

    - Set promotion track rather than merit-based
    - Undergraduate culture
    - Niche industry

    Advice to ManagementAdvice

    - Recruit from a more diverse population
    - Promote a variety of Connect events

    Recommends
    Positive Outlook
    Approves of CEO

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