Trilogy Health Services Reviews

Updated August 18, 2015
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2.9
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Recommend to a friend
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Randy Bufford
34 Ratings

Pros
  • Of course the weekly pay, the perks such as gas reimburstment, good benefits (in 6 reviews)

  • weekly pay, work-life balance, residents (in 2 reviews)

Cons
  • Upper management does not care about employees at all (in 4 reviews)

  • Short staffed, limited twelve hr shifts (in 3 reviews)

More Pros and Cons

69 Employee Reviews

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  1. First year was great. After that it becomes tidious.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef in Shelby Township, MI
    Current Employee - Chef in Shelby Township, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Trilogy Health Services full-time (More than a year)

    Pros

    Room to be creative. Good base pay. Fun, friendly environment.

    Cons

    Very small room for growth as a cook. Management is poor. Pay raises are extremely low ( a couple cents a year)


  2. care versus employee treatment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Provider in Evansville, IN
    Former Employee - Care Provider in Evansville, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Trilogy Health Services (More than a year)

    Pros

    Residents get great care and some go back home

    Cons

    All nurses not doing patient care HAVE to come in on their time off to work, any day any and all shifts. Staff are allowed to be hateful and go against managers and no one is punished. Some staff take up to 15 breaks a shift, on the night shift.

    Advice to Management

    Make sure your promotions are based in expertise and not in job longevity. Do exit interviews.


  3. Life Enrichment Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Enrichment Associate in Okemos, MI
    Current Employee - Life Enrichment Associate in Okemos, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trilogy Health Services full-time (More than a year)

    Pros

    Lead by example attitude, upbeat and friendly environment

    Cons

    Always busy, pulled in many directions.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Conover, NC
    Former Employee - Anonymous Employee in Conover, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trilogy Health Services (More than a year)

    Pros

    weekly pay, good benefits, great company

    Cons

    none to speak of


  6. Helpful (1)

    Not recommended for prospective employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in West Lafayette, IN
    Former Employee - Nurse in West Lafayette, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trilogy Health Services full-time (Less than a year)

    Pros

    Plenty of hours, floor staff is generally friendly, frequent position openings, easy hiring process.

    Cons

    High turnover, virtually non-existent training, poor staff to patient ratio, resulting in unsatisfactory patient care (in my professional opinion). Unreliable staffing of aides, (count on being understaffed day due to call ins). Not enough equipment to move patients (example 1 stand-up lift for 28 patients, all of whom required it for transfer to wheelchairs, toilet, bed, etc). Poor pay. My personal experience was at Cumberland Pointe Health Campus in West Lafayette, Indiana. I was given two shifts of training as a brand new, freshly licensed nurse, and turned loose on my own with 16 patients to care for, and state inspection occurring. D.O.N. cannot be trusted, and is manipulative and lied directly to my face, then dodged me afterward when I found out she was trying to bluff me. Received an offer from another facility, to start in 11 days, put all of that time frame notice in same day, attempted to bully me and make veiled threats on my license for not giving a full 14 plus days notice (keep in mind, I'd been a nurse for all of 4 days at this point, and had already agreed to fulfill everything they had me scheduled for at that point). This also occurred after I attempted to speak her no less than 4 consecutive days, and was ignored and didn't have calls returned. Had previously been an aide while waiting to take state exams, and had personally witnessed labor violations such as 16 year old aides working doubles. Once I became a nurse, I never got another break. I work with a few people who worked for this company at my current employer, and I hear a similar tale from them too. I also had interactions while a family member was at the sister facility across town, Creasy Springs, and I was extremely dissatisfied with the care given. This was not from the floor staff standpoint, as they were utterly understaffed and busting their humps to do what they could, but when it takes 3 days to find a non ambulatory, fresh post knee replacement patient a wheelchair, and to evaluate them, and pain medication often took a couple of hours to get after requests, this is not putting the "care" in health care. I had multiple meetings with management at this facility regarding care, and it was purely lip service. They blew me off as soon as I walked out the door. A good place to get a reputation you may not want following you, purely based on business practices. Compared with the employer I've been at since, I'm fortunate to have left. Your license will be at risk daily, simply because of the way management does things.

    Advice to Management

    Worry less about profit and more about the lives of the people we are supposed to care for. Staff adequately, PAY the staff enough to retain them. Implement a preceptorship with experienced staff mentoring inexperienced staff. Consider if the patient was your immediate family member, would you be pleased with the care? Be professional, accountable, and treat your staff as valued team members. We are all skilled and have the means to take our skills elsewhere, and usually do. Staff will make you, or break you. We love what we chose to do for a living, and to get a degree in. Give us the tools to not only be a success, but to make YOU a success. Success is not just measured in a dollar sign.


  7. Middle Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Trilogy Health Services full-time (Less than a year)

    Pros

    Fantastic Trilogy Service Standards Great people in many positions

    Cons

    No longevity No retention of great people No transparency

    Advice to Management

    Uphold your standards, not hide behind them


  8. Helpful (1)

    Poor management

    Former Employee - CNA
    Former Employee - CNA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trilogy Health Services full-time (Less than a year)

    Pros

    weekly pay, great coworkers and residents, benefits

    Cons

    Little communication, you can't express your opinions at all without being threatened, company and management kept changing too much, you probably won't stay in the same spot. Very short staffed which caused us stress while working.

    Advice to Management

    treat your employees better


  9. Cna

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CBA in Galveston, IN
    Former Employee - CBA in Galveston, IN
    Recommends
    Positive Outlook

    I worked at Trilogy Health Services full-time (Less than a year)

    Pros

    Great place to work and great staff!

    Cons

    No cons while employed their

    Advice to Management

    Keep up the great relationship you have with the staff on the floor


  10. be wary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rather Not Say in Lexington-Fayette, KY
    Former Employee - Rather Not Say in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    weekly pay nice facility without clutter no constant paging overhead

    Cons

    They talk a good game, but don't live up to their own hype. Don't think CEO would be happy with how some facilities function. godawful uniforms for everyone


  11. Helpful (5)

    Great vision, poor campus management!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Zanesville, OH
    Current Employee - Anonymous Employee in Zanesville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Trilogy Health Services full-time (More than a year)

    Pros

    The residents are wonderful and much of the clinical staff is as well. The organizations' mission and vision are outstanding and the employee perks are nice. PTO accrual is generous and there is a monthly gas stipend, which is an added bonus.

    Cons

    Communication is poor and mostly non-existent. The management team forgets why we run a nursing facility and can only concentrate on how much money they can earn in bonuses. Unethical and immoral practices are the norm and policies only exist for those on the floor. Leadership is the "cover your butt" style and write hundreds of coffee breaks half addressing things and walk around telling you to sign them while you are busy focusing on resident care. Housekeeping and maintenance are a joke. How many days in a row can soap and paper towel dispensers go without supplies? Should they not be checked while you are cleaning, oh thats right, you dont clean, it social hour on the company's dime. The pay is below average even for seasoned staff.

    Advice to Management

    Randy, it would behoove you to know what is really going on in sattelite campuses. Do they have the required staff or are they short changing the residents and your employees? Also, training in the importance of effective communication skills and techniques would go a long way in employee retention. Lazy people should not move up the corporate ladder, imagine program coordinators that put their feet up on the nursing station while call lights are going off on a regular basis. The value of integrity should be of the utmost importance in health care, yet a group text message was sent out stating that "every employee should complete the annual employee survey, answering with all exceptional responses because an exceptional rating would increase the staffing budget!" In turn the text should have read, an exceptional rating means the management staff gets an exceptional bonus and you will still work far belowing staffing minimums.



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