TripAdvisor Reviews in Oxford, England

Updated June 26, 2014
Updated June 26, 2014
186 Reviews

3.7
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
146 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 14 reviews)

  • benefits are good, free lunch, outting, etc (in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable (in 7 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Oxford, England (UK)
    Current Employee - Account Executive in Oxford, England (UK)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    The people, they are simple amazing! Very nice office.

    Cons

    Not carrer oportunities in another countries. All Europe, middle East and Africa is done from Oxford and London offices.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good benefits but salary could be more competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Oxford, England (UK)
    Current Employee - Account Executive in Oxford, England (UK)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    You get a great benefits package, which I never had in my previous jobs.
    Nice modern office
    Fruits and snacks for free, lunch discounts

    Cons

    Salary is very low and changes and decisions are made without thinking and testing them first.
    Sales Agents and Account Executives have to find out on their own (or by customer complain) about changes made to site, prices or CRM messaging.
    Employees are always asked for feedback, but in the end it always goes the other way round and their opinion is not counting at all.
    No internal communication between different departments.
    Management not qualified to lead a multi billion dollar company

    Advice to ManagementAdvice

    Listen to the feedback give by the people on the phone, they speak with the customers and feed back what is really going on, and don't just act and than find out if it works or not.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Fun enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales  in  Oxford, England (UK)
    Current Employee - Telesales in Oxford, England (UK)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    good pay
    good incentives
    good staff parties

    Cons

    the job's enjoyability decreases as the telesales team grows in size
    all the cons of any sales job
    being away from the HQ in London

    Advice to ManagementAdvice

    -

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Not bad, but could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Oxford, England (UK)
    Current Employee - Account Manager in Oxford, England (UK)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Good perks - healthcare, travel allowances, leisure subsidies and free fruit

    Cons

    Chaotic structure, and ongoing disconnect between project management, customer facing teams and the consumers who use their services

    Advice to ManagementAdvice

    Start seating development teams and project management teams together so that they can resolve problems on the spot and stop the culture of isolation and prioritisation that ensures that simple issues take months to resolve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for TripAdvisor? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.