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Glassdoor is your free inside look at TripAdvisor reviews and ratings — including employee satisfaction and approval rating for TripAdvisor CEO Stephen Kaufer. All 18 reviews posted anonymously by TripAdvisor employees.

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18 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 5, 2009)

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

President and CEO

89% Approve

“Very Satisfied!”

4.6
1 - 10 of 18 TripAdvisor Reviews
  • Oct 27, 2009

    2.0

    TripAdvisor Anonymous in Newton, MA:   (Past Employee - 2009)

    3 of 4 people found this helpful

    Pros

    Good reputation, fast pace, free lunch, snacks, games on site, nice people (for the most part), somewhat flexible environment for work/life balance.

    Cons

    No career development, no pats on the back for a job well done, you're just hassled when things aren't going 100% as planned (think "office space"). Some of the worst managers I've ever had in my life - funny since the CEO says they have a 'No a-holes' policy. Lots of throwing under the bus at this company in general. No real leadership by management which leads to decreased productivity by employees in addition to things just not getting done or being done poorly. Management doesn't listen to employees nor do they treat people equally (lots of favorites played here). These reasons are why there has been an exodus from the marketing team in 09 when there was virtually none in years prior.

    Advice to Senior Management

    Listen to your employees - you hired them for a reason so you should at least consider what they have to say. It shouldn't be your way or the highway.
    Re-think some of your processes - speed wins often undoes itself
    Be more personable
    Re-think your 'no a-holes' policy - either get rid of it or get rid of the a-holes- you know who they are. Lots of managers do NOTHING all day while employees work their bums off

  • Anonymous in Newton, MA:

    “Exciting, fast paced environment ”

    Nov 5, 2009

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  • Anonymous:

    “Good place, but "unique" culture that's not for everyone”

    Jul 1, 2009

    4 found helpful

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  • Anonymous in Newton, MA:

    “Love it at TripAdvisor!!”

    Nov 25, 2008

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  • CPM Advertising in Newton, MA:

    “Love Working At TripAdvisor!”

    Oct 14, 2008

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  • Anonymous in Newton, MA:

    “A truly unique place to work”

    Sep 25, 2008

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  • Software Engineer in Newton, MA:

    “TripAdvisor - as much fun as it is work.”

    Aug 24, 2008

    2 found helpful

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  • Anonymous in Needham, MA:

    “The place you've always wanted to work”

    Aug 11, 2008

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  • Anonymous in Newton, MA:

    “Great place to work with perks, but be prepared to work for it”

    Jul 17, 2008

    3 found helpful

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  • Anonymous in Needham, MA:

    “Are we making the world a better place?”

    Jul 2, 2008

    4 found helpful

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1 - 10 of 18 TripAdvisor Reviews
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