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Glassdoor is your free inside look at TripAdvisor reviews and ratings — including employee satisfaction and approval rating for TripAdvisor CEO Stephen Kaufer. All 16 reviews posted anonymously by TripAdvisor employees.

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TripAdvisor Reviews

16 Reviews* in

CEO Approval

Employer Rating

* Posted anonymously by employees

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

President and CEO

94% Approve

“Very Satisfied!”

4.8

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1 - 10 of 16 TripAdvisor Reviews
  • Jul 1, 2009

    4.0
    Recognition & Feedback 3.0
    Fairness & Respect 3.5
    Compensation & Benefits 3.5
    Senior Leadership 4.5
    Work/Life Balance 3.0
    Career Opportunities 4.0
    Communication 4.5
    Employee Morale 3.5
    Approves of CEO

    TripAdvisor Anonymous:   (Past Employee - 2009) (Sneak Peek)

    Pros

    Progressive organization that moves fast and gives employees lots of responsibility. Company isn't afraid to take risks and will test new ideas quickly. You can get a lot done at TripAdvisor which is very satisfying and empowering.

    Cons

    Employees are held to very high standards at TripAdvisor. On one hand this is great b/c you don't work w/ slouches....on the other hand, this creates a very competitive internal culture which can become overbearing if you stay there for a while.

    Like any organization, some managers are better than others. TripAdvisor has highly intelligent and well-educated leadership, but some of its management over-indexes on intelligence and falls short on traditional management and people skills (like a great surgeon w/ crappy bedside manner).

    Just do your research beforehand and make sure you're comfortable with who you'll be reporting to on a daily basis. Management will put a lot of pressure on you to perform, so just make sure you're comfortable working under those conditions day in and day out.

    Advice to Senior Management

    Would it really kill you to smile every once in a while and ask your employees how they're doing (and genuinely want to hear an answer back)?

  • Anonymous in Newton, MA:

    “Love it at TripAdvisor!!”

    Nov 25, 2008

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  • CPM Advertising in Newton, MA:

    “Love Working At TripAdvisor!”

    Oct 14, 2008

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  • Anonymous in Newton, MA:

    “A truly unique place to work”

    Sep 25, 2008

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  • Software Engineer in Newton, MA:

    “TripAdvisor - as much fun as it is work.”

    Aug 24, 2008

    2 found helpful

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  • Anonymous in Needham, MA:

    “The place you've always wanted to work”

    Aug 11, 2008

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  • Anonymous in Newton, MA:

    “Great place to work with perks, but be prepared to work for it”

    Jul 17, 2008

    3 found helpful

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  • Anonymous in Needham, MA:

    “Are we making the world a better place?”

    Jul 2, 2008

    4 found helpful

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  • Anonymous in Newton, MA:

    “Great place to work. Feels like a startup, but stability of a very successful company.”

    Jun 21, 2008

    1 found helpful

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  • Anonymous in Newton, MA:

    “TripAdvisor is a great place to work!”

    Jun 21, 2008

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1 - 10 of 16 TripAdvisor Reviews
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