Triple Point Technology Reviews

Updated August 18, 2015
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2.6
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Recommend to a friend
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Andrea Pignataro
30 Ratings

Pros
  • Good pay, good visibility, excellent work env, good domain knowledge (in 5 reviews)

  • Everyone works hard to grow the company but work life balance is well respected (in 3 reviews)

Cons
  • Managers in company are true managers, they don't have much work (in 3 reviews)

  • Since ION acquisition company has had a problem retaining people (in 5 reviews)

More Pros and Cons

95 Employee Reviews

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  1. Helpful (7)

    Great work-life balance but no place for a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Houston, TX
    Former Employee - Senior Business Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time (More than 8 years)

    Pros

    Decent pay, time off, and little stress. There is no management involvement so people come and go as they please. If you are happy with the money then this is your place. You'll go nowhere and learn little so don't expect a career here. You'll make decent money and it will give you a great work life balance! There are great people to work with at the lower levels. Management is seldom seen or heard from. Many of them seem smart and are pleasant to work with. They just aren't involved at all. I enjoyed working here for eight years and was sad to see it deteriorate over the last few years. A lot of great people left or were let go. I give the place a three, because I enjoyed my fellow employees and felt I was paid fairly. That is a five. Zero career path, culture, and management add up to one .

    Cons

    Zero culture. Management are ghosts. I'm amazed that some of the charismatic leaders don't do more. I assume it is because they aren't empowered so they can't make any real decisions. The software is a must have in the industry yet they can't seem to turn things around. There have been a number of acquisitions over the years and integration between them has always been an issue. Management needs to concentrate on that for a year. You won't receive any communication from corporate except for once a year. The company outlook held every once in a while on a conference call is extremely vague. No details and all about management. They move themselves around a lot and change up their titles and reports. The meetings mean little to the masses. When there are company parties and events you seldom see managers. It's as if those events are done as the bare minimum to remind employees that there is a company still. In the eight years I worked at TPT I never saw one promotion. People left and the usual response was to not back fill them and divide up the work. Occasionally, the job was given to someone internally. A true promotion would be to build a new team or given a new title and not just filling a void because they have to.

    Advice to Management

    Get involved. Communicate. Empower. Provide areas for growth and spend money on clients. It's a relationship that you need to foster. TPT hasn't had a good relationship with their clients and it isn't just because of software issues. There needs to be a clear message from management on the direction of the company. All clients see is less and less employees at the firm. How will things improve with a skeleton crew left? Why would they invest their time AND money in a software solution that doesn't have enough employees to support it? Eventually, you will have to invest money to make money. Things aren't just going to bounce back. When a client wants to spend money with you and asks for a quote, deliver it. Taking months to respond is ridiculous. Clients can't plan their budgets and it infuriates them. Empower lower level managers to make decisions. The sales team of a company brings in all the revenue for a company to survive and is why they are paid the most. TPT has decided to circumvent that and essentially has zero sales people. It is up to the product managers to juggle that task. Major flaw! The one Sales executive has had terrible results but still remains. Bring the knowledgeable people back and get rid of that figure head. If you want to get more out of your employees then cut the pay and increase the bonus. Make the bonus quarterly and have definitive goals. Employees can end up making the same so it shouldn't be any worry to them. They could though make less or more so they WILL be more engaged. Reviews at TPT are a joke. It takes them five months to complete after the year is up. Big companies with 100x more employees are able to do this quarterly. Empower lower level managers and you could make this happen. You could also make employees share in the profit/loss. You want them to think like owners? Make them owners! As things stand now, you are given your same inflation pay raise each year and whether you kill yourself or coast it means nothing. When the CEO is actively involved in hiring an employee at the lowest level you know that the big picture isn't being taken care of. I can't approve of the CEO because I know nothing about him. I couldn't pick him out of a lineup or recall an email he sent to the company (though he makes all the decisions). The company hasn't been making the kind of money it needs to and the solution is to constantly cut staff. Employee morale is low and has been. Management, get out of your offices and talk with your employees. Hit the road and meet with clients. Take them out to dinner. If you don't make these changes this company won't last another year!


  2. Helpful (5)

    A great company once upon a time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Westport, CT
    Current Employee - Senior Business Analyst in Westport, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Triple Point Technology full-time (More than 8 years)

    Pros

    Good Client and Market share Good Salary

    Cons

    Confused Management No Product Roadmap No sales and marketing initiatiove No employee retention policies Does not trust subordinates Secretive operation with no transperency

    Advice to Management

    Follow words with action


  3. Helpful (7)

    I Would Give Zero Stars Were It Possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time (More than 5 years)

    Pros

    I wish I could find something positive to say - but I can't.

    Cons

    Blatant favoritism shown to certain offices, which are catered to and coddled, while all others go begging. No investment in technology; no requirement to do the most basic housekeeping tasks required of a company with the word Technology in its title. No reason for any potential buyer to buy; no reason for any potential employee to consider.

    Advice to Management

    Why bother - management is militantly ignorant and militantly unwilling to change. The company is headed for a well-deserved fall.


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  5. Helpful (4)

    Not good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westport, CT
    Current Employee - Anonymous Employee in Westport, CT
    Doesn't Recommend

    I have been working at Triple Point Technology full-time (More than 5 years)

    Pros

    Benefits are OK, not much good to say

    Cons

    Poor Management, company policy are not user friendly


  6. Helpful (8)

    Good Company Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time (More than 5 years)

    Pros

    Good people, though with the current pace of layoffs and resignations, few are left.

    Cons

    ION management. ION has been churning Triple Point since acquiring the company in 2013. There is no communication and seemingly no clue from management that people and a collective vision/mission matter.

    Advice to Management

    Empower and communicate; cease the secrecy and the arrogant micro-management and rally the last few remnants of Triple Point together to build a true company again.


  7. Helpful (8)

    Direction less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Westport, CT
    Current Employee - Software Architect in Westport, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Triple Point Technology full-time (More than 5 years)

    Pros

    Good place to work if you are close to senior management.

    Cons

    No vision for growth, no direction from management, loosing clients, disrespectful to employees. Old TPT management is simply taking orders from ION management and relaying to employees. ION management had no clue what they are doing, seems like lack of acumen, required to drive product and company.

    Advice to Management

    Bring new people in TPT to have better understanding of what old TPT managers are doing.


  8. Nice place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people are smart and hardworking. The salaries are competitive. Management is non existent. You can work from home. Everyone gets along.

    Cons

    Not much room for advancement. The product is old and over-engineered. Don't rely on management to help you with anything.

    Advice to Management

    Continue on the same road and you will end up with people who only care about the money and the holiday party.


  9. Project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time

    Pros

    Good place to work. Very professional

    Cons

    Take over has killed the company


  10. Helpful (11)

    Sinking Ship and Incompetent Officers at helm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Westport, CT
    Current Employee - Senior Software Developer in Westport, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Triple Point Technology full-time (More than 5 years)

    Pros

    None left, work here only if you are desperate, have nowhere else to go, still working on your long term plan, or are stuck due legal reasons.

    Cons

    The company is in bad shape, their code is in shambles, no customer can run even a decently sized business without throwing tons of hardware on problems. they are on the verge of losing even the existing customers, their data center is a joke with most incompetent people, who have no technical background managing it. Their customer facing organization has no technical depth and no business acumen. Triple point can not even can not get good reference from existing customers. The management is desperate, but they do not have any skill set as they have inbred for a long time moreover earlier mostly promotions were based on favouritism by the owner and the founder, good technical guys are leaving in droves, very few knowledgeable people are left now. ION Should analyze how each employee has progressed in their career then they will find out who is real deal and who is POS.

    Advice to Management

    ION can not bring a change without infusing new blood and bones and cutting out dead overgrowths. People leave managers not the companies, although ION might be wishing that company downsizes this way as layoffs costs money. I like IONs ideas but worker joe is still controlled and intimidated by old farts who after losing some teeth have become more vicious. Let workers bees shine out by standing behind them and making it a technology firm it should be.


  11. Helpful (6)

    Support Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Triple Point Technology full-time

    Pros

    Fairly laid back atmosphere, and a nice location in Westport

    Cons

    No growth, and poor pay. Decision makers were awful communicators & there was a huge disconnect.

    Advice to Management

    Treat employees better



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