Troon Golf

  www.troongolf.com
Work in HR? Unlock Free Profile

Troon Golf Reviews

Updated Jul 24, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.3 27 reviews

78% Approve of the CEO

Troon Golf Chairman & CEO Dana Garmany

Dana Garmany

(9 ratings)

67% of employees recommend this company to a friend
27 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Moving On....

    Assistant Golf Professional (Current Employee) Scottsdale, AZ

    ProsGreat place to work if you are in it for the golf. Casual atmosphere, friendly associates. Extremely flexible with scheduling and vacation time.

    ConsNo raises for mid-level employees... Bonuses that were owed paid months after earning. Unappreciative of many loyal associates. Vertically organized, Micromanaged

    Advice to Senior ManagementIf the facility is successful, compensate associates accordingly. Schedule meetings and truly listen to employee feedback.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    As a high school student, it was probably one of the best jobs in the area

    Outside Operations (Former Employee) Greenville, DE

    Pros-Most of the work takes place outside--better than sitting at a desk all day in my opinion.
    -Course is a beauty... great overall atmosphere
    -Members aren't the uppity types
    -If you're making tips, it pays well. Members are all wealthy and tip generously, which is interesting because the course has a policy that they don't have to tip. They definitely take good care of you there.
    -If you like golf, you get a big employee discount on merch from the golf shop, and you can order whatever you want at wholesale prices (or WS + 10%)--which means clothes are very cheap.
    -Also, you get the chance to play golf there every once in a while as long as you call ahead to make sure it isn't busy. (Be careful not to abuse this though)
    -Restaurant makes an employee lunch every day-- everybody always looks forward to Fieldstone burger day. On weekends you might get an order of chicken tenders if you're lucky.

    Cons-Communication is difficult at times just by the nature of the job--- there are a ton of people involved in operations management.
    -There's this thing called "the pit" on the side of the driving range. Basically its a steep hill of really tall grass where hundreds of golf balls collect every day... its our job, once a week, to go in there and hand-pick each ball out of there individually. It is easily the worst part of the job, as usually only 1 or 2 people are assigned to the task of pulling out 2-3 trash barrels of balls out of there in a 2-3 hour period.
    -There's a tendency for the pros to micromanage a little too much. The course is pretty elite, so they try to make sure every little detail is perfect. Completely understandable, but at times it can get annoying.
    -Every once in a while, and in all honesty it doesn't happen often, you'll come across a member that is either really rude or snarky.
    -This is probably the most important thing to know going into the job: You are not going to make tips for the first year that you work there. Don't expect it, and don't begrudge other employees for making more tips than you--that's how most of the problems start, and has led to more than a few people being asked to leave. If you work hard, have a good attitude, and are very respectful and attentive to what members need, then you'll get there. Be patient

    Advice to Senior ManagementBetween the Head Pro, 2 Asst Pros, PGA Apprentice, and Pro Shop workers, it seemed like the organization structure felt really tall and difficult to manage at times. I didn't feel like I had 1 boss. The #1 problem is always communication because 1) The weekly schedule changes every week (so it takes extra effort to figure out who needs to know what)... 2) there are so many people that need to be on the same page. I'd tell management to experiment with different organization styles like cross-functional teams/unity of certain pros with workers--so everyone knows who they answer to.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company!

    Superintendent (Current Employee) Las Vegas, NV

    ProsTroon Golf is the best company to grow with in the golf industry! There are very knowledgeable managers and Vice Presidents and energetic staff and passionate people make up this company!

    ConsSome people would view the passion of the company managers as a CON but that is what makes Troon Golf the best!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Unethical corporate behaviors & Very high turnover

    Anonymous Employee (Current Employee) Scottsdale, AZ

    ProsIf you like discounted Golf at high-end facilities, this is the place to work. If you need to find a job fast and you have low standards, you'll be hired immediately. If you are up for an almost impossible challenge and more stress than it's worth, this is the place to be.

    ConsFree golf is a thing of the past. Turnover is unbelievable. Compensation is worse. Eductation reimbursement? Ha.

    Advice to Senior ManagementStart holding yourselves and those beneath you (us) accountable again. Believe it or not, the idea was working...until you let a certain 'someone' leave the company, or rather - he was forced out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Troon Golf: Trust No One

    Anonymous Employee (Current Employee) Green Bay, WI

    ProsClub members are wonderful.
    Free golf on Mondays.
    Plenty of available work.
    Free swimming, although one Monday per month only.

    ConsBoth club and corporate managers do not trust their hourly staff.
    Rampant over staffing.
    Troon does not have such thing as "anonymous employee complaints" and punishes staff for contacting corporate with issues in need of resolving.
    High employee turnover rates.
    Management provides a hostile work environment, constant breathing-down-your-neck.
    Club managers only reward employees who bring in the most money, they disregard all else.
    Troon skimps off 2-3% of automatic tips/ gratuities for "club expenses".
    No raises are given.
    Unless you are a manager, to Troon: you are worthless, you are replaceable, you are a potential thief, you don't know anything and you are their property.

    Advice to Senior ManagementIf you do not make your hourly employees happy and treat them poorly, your business will take a nosedive.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    At my location, it took you YEARS to advance, and even when you did you wouldn't get the raise you were getting

    Event Coordinator (Former Employee) Maricopa, AZ

    ProsThe corporate side of things was very structured had great guidelines.

    ConsMy location wasn't ran exactly in accordance with how corporate structured things.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good

    Receptionist (Current Employee) Southwest Ranches, FL

    Prosgreat place to work in

    Consno room for advancement if you are in offices

    Advice to Senior Managementok

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Nice, if you're a golfer

    Anonymous Employee (Former Employee) Scottsdale, AZ

    ProsFree golf, beautiful courses
    Nice setting
    Good people

    ConsLow pay
    Nepotism
    Lack of trust in top leaders

    Advice to Senior ManagementAdjust compensation

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    360 degrees of respect

    Director (Current Employee) Scottsdale, AZ

    ProsIt's a low stress environment where everyone cares about the work they are doing. Everyone respects the fact that we need to maintain a good work-life balance. Senior Management leads thoughtfully and from their breadth of experiences, not from solely by the numbers on paper. People are treated fairly and with respect. You can also respect your peers and senior management in return because they earn it rather than demanding it.

    ConsThere isn't much room for growth because of our size and the fact that everyone is content and turnover is low. Overall compensation is mediocre compared to other places in the valley, but if compensation is not your only driving factor, you can be very happy at Troon Golf.

    Advice to Senior ManagementKeep growing slowly with quality and foresight.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company to learn the basics from.

    Property Accountant (Current Employee) Southport, NC

    ProsOppotunities throughout the world. As a management company you get to work with people that do not work for Troon so they can provide a different perspective on the operations as a whole. Troon properties are located in some of the most beautiful areas of the world and the company is always looking to expand into areas that are superior to their competitors.

    ConsSince Troon works for the owners of the properties they manage sometimes the compensation for the employees can take a back seat. The educational reimbursement plan is nothing to brag about either. Sometimes coming to a property where a different school of thought was already in place is a challenge to overcome when working for a management company. There are times when property employees will express their dissatisfaction with Troon employees because they may feel as if the Troon employee is not a property employee.

    Advice to Senior ManagementTo retain good employees compensation would have to increase with inflation or else good employees will leave to secure their financial future.

Worked for Troon Golf? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.