Troon Golf Reviews

Updated August 14, 2014
Updated August 14, 2014
28 Reviews
3.1
28 Reviews
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Troon Golf Chairman & CEO Dana Garmany
Dana Garmany
10 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    A great and supportive coporate structure!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef  in  Phoenix, AZ
    Current Employee - Executive Chef in Phoenix, AZ

    I have been working at Troon Golf full-time for more than a year

    Pros

    - Very supportive higher ups, great corporate support system (VP's, etc...)
    - Good work/life balance
    - Free golf
    - Staff that care

    Cons

    - Pay isn't the highest, but expected because of a good work/life balance
    - Management/Ownership of Club sometimes feels the needs to cut corners to save on productivity and quality
    - Not coporate management, but individual club management often placates corporate management in an effort to look like they are doing something, when in reality they are awful
    - Not a stong sense of promotion within. Hard to move up the ladder, especially if you are doing well at a specific property

    Advice to ManagementAdvice

    Please take a closer look at club operations. Management is often shifty and pulls the blanket over your eyes.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Moving On....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Golf Professional  in  Scottsdale, AZ
    Current Employee - Assistant Golf Professional in Scottsdale, AZ

    I have been working at Troon Golf full-time for more than 5 years

    Pros

    Great place to work if you are in it for the golf. Casual atmosphere, friendly associates. Extremely flexible with scheduling and vacation time.

    Cons

    No raises for mid-level employees... Bonuses that were owed paid months after earning. Unappreciative of many loyal associates. Vertically organized, Micromanaged

    Advice to ManagementAdvice

    If the facility is successful, compensate associates accordingly. Schedule meetings and truly listen to employee feedback.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    As a high school student, it was probably one of the best jobs in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Operations  in  Greenville, DE
    Former Employee - Outside Operations in Greenville, DE

    I worked at Troon Golf part-time for more than a year

    Pros

    -Most of the work takes place outside--better than sitting at a desk all day in my opinion.
    -Course is a beauty... great overall atmosphere
    -Members aren't the uppity types
    -If you're making tips, it pays well. Members are all wealthy and tip generously, which is interesting because the course has a policy that they don't have to tip. They definitely take good care of you there.
    -If you like golf, you get a big employee discount on merch from the golf shop, and you can order whatever you want at wholesale prices (or WS + 10%)--which means clothes are very cheap.
    -Also, you get the chance to play golf there every once in a while as long as you call ahead to make sure it isn't busy. (Be careful not to abuse this though)
    -Restaurant makes an employee lunch every day-- everybody always looks forward to Fieldstone burger day. On weekends you might get an order of chicken tenders if you're lucky.

    Cons

    -Communication is difficult at times just by the nature of the job--- there are a ton of people involved in operations management.
    -There's this thing called "the pit" on the side of the driving range. Basically its a steep hill of really tall grass where hundreds of golf balls collect every day... its our job, once a week, to go in there and hand-pick each ball out of there individually. It is easily the worst part of the job, as usually only 1 or 2 people are assigned to the task of pulling out 2-3 trash barrels of balls out of there in a 2-3 hour period.
    -There's a tendency for the pros to micromanage a little too much. The course is pretty elite, so they try to make sure every little detail is perfect. Completely understandable, but at times it can get annoying.
    -Every once in a while, and in all honesty it doesn't happen often, you'll come across a member that is either really rude or snarky.
    -This is probably the most important thing to know going into the job: You are not going to make tips for the first year that you work there. Don't expect it, and don't begrudge other employees for making more tips than you--that's how most of the problems start, and has led to more than a few people being asked to leave. If you work hard, have a good attitude, and are very respectful and attentive to what members need, then you'll get there. Be patient

    Advice to ManagementAdvice

    Between the Head Pro, 2 Asst Pros, PGA Apprentice, and Pro Shop workers, it seemed like the organization structure felt really tall and difficult to manage at times. I didn't feel like I had 1 boss. The #1 problem is always communication because 1) The weekly schedule changes every week (so it takes extra effort to figure out who needs to know what)... 2) there are so many people that need to be on the same page. I'd tell management to experiment with different organization styles like cross-functional teams/unity of certain pros with workers--so everyone knows who they answer to.

    Recommends
    Neutral Outlook
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  5.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Superintendent  in  Las Vegas, NV
    Current Employee - Superintendent in Las Vegas, NV

    I have been working at Troon Golf full-time for more than 10 years

    Pros

    Troon Golf is the best company to grow with in the golf industry! There are very knowledgeable managers and Vice Presidents and energetic staff and passionate people make up this company!

    Cons

    Some people would view the passion of the company managers as a CON but that is what makes Troon Golf the best!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Unethical corporate behaviors & Very high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Troon Golf full-time for more than 5 years

    Pros

    If you like discounted Golf at high-end facilities, this is the place to work. If you need to find a job fast and you have low standards, you'll be hired immediately. If you are up for an almost impossible challenge and more stress than it's worth, this is the place to be.

    Cons

    Free golf is a thing of the past. Turnover is unbelievable. Compensation is worse. Eductation reimbursement? Ha.

    Advice to ManagementAdvice

    Start holding yourselves and those beneath you (us) accountable again. Believe it or not, the idea was working...until you let a certain 'someone' leave the company, or rather - he was forced out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Troon Golf: Trust No One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Green Bay, WI
    Current Employee - Anonymous Employee in Green Bay, WI

    I have been working at Troon Golf full-time for more than 10 years

    Pros

    Club members are wonderful.
    Free golf on Mondays.
    Plenty of available work.
    Free swimming, although one Monday per month only.

    Cons

    Both club and corporate managers do not trust their hourly staff.
    Rampant over staffing.
    Troon does not have such thing as "anonymous employee complaints" and punishes staff for contacting corporate with issues in need of resolving.
    High employee turnover rates.
    Management provides a hostile work environment, constant breathing-down-your-neck.
    Club managers only reward employees who bring in the most money, they disregard all else.
    Troon skimps off 2-3% of automatic tips/ gratuities for "club expenses".
    No raises are given.
    Unless you are a manager, to Troon: you are worthless, you are replaceable, you are a potential thief, you don't know anything and you are their property.

    Advice to ManagementAdvice

    If you do not make your hourly employees happy and treat them poorly, your business will take a nosedive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    At my location, it took you YEARS to advance, and even when you did you wouldn't get the raise you were getting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Event Coordinator  in  Maricopa, AZ
    Former Employee - Event Coordinator in Maricopa, AZ

    I worked at Troon Golf

    Pros

    The corporate side of things was very structured had great guidelines.

    Cons

    My location wasn't ran exactly in accordance with how corporate structured things.

    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Receptionist  in  Southwest Ranches, FL
    Current Employee - Receptionist in Southwest Ranches, FL

    I have been working at Troon Golf

    Pros

    great place to work in

    Cons

    no room for advancement if you are in offices

    Advice to ManagementAdvice

    ok

    Recommends
    Disapproves of CEO
  10.  

    Nice, if you're a golfer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Troon Golf

    Pros

    Free golf, beautiful courses
    Nice setting
    Good people

    Cons

    Low pay
    Nepotism
    Lack of trust in top leaders

    Advice to ManagementAdvice

    Adjust compensation

    Disapproves of CEO
  11. 1 person found this helpful  

    360 degrees of respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Scottsdale, AZ
    Current Employee - Director in Scottsdale, AZ

    I have been working at Troon Golf

    Pros

    It's a low stress environment where everyone cares about the work they are doing. Everyone respects the fact that we need to maintain a good work-life balance. Senior Management leads thoughtfully and from their breadth of experiences, not from solely by the numbers on paper. People are treated fairly and with respect. You can also respect your peers and senior management in return because they earn it rather than demanding it.

    Cons

    There isn't much room for growth because of our size and the fact that everyone is content and turnover is low. Overall compensation is mediocre compared to other places in the valley, but if compensation is not your only driving factor, you can be very happy at Troon Golf.

    Advice to ManagementAdvice

    Keep growing slowly with quality and foresight.

    Recommends
    Approves of CEO

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