Troon Golf Reviews

Updated April 22, 2015
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  1. Troon Golf

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services in Scottsdale, AZ
    Current Employee - Guest Services in Scottsdale, AZ

    I have been working at Troon Golf full-time (More than 8 years)

    Pros

    Good golf courses in the Valley.

    Cons

    Low pay and often feel forgotten.

    Advice to Management

    Don't forget about the little man

  2. Helpful (1)

    This is an awful company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agronomy in Phoenix, AZ
    Current Employee - Agronomy in Phoenix, AZ

    I have been working at Troon Golf full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I cannot see any other than adding ink to my resume

    Cons

    Low pay, terrible benefits, micro managed to death, inhumane treatment, ignored by upper management if you're not FNB or Golf, alleged career opportunities are a joke including transfers unless you're a GM or Golf Superintendent, good salesmen that lied from the start of taking this project over. Did I mention the low compensation?

    Advice to Management

    Stop ignoring your mid level staff. We have ideas and could be valuable assets instead of a number which you want to replace with cheaper and less qualified labor. If you were serious about this career opportunity listing you brag about, try updating it and not leaving openings from last year on it to make it look impressive. If you actually cared about retention and promotion, give these people a chance to succeed.

  3. An organization that understands and values the importance of the workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bag Room Attendant in Armonk, NY
    Former Employee - Bag Room Attendant in Armonk, NY

    I worked at Troon Golf full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers always make a weekly effort to talk to the attendants, assistants, and greenskeepers, to understand the issues that they might not have the opportunity to see. If an individual is qualified, there are clearly defined chances to advance within the company.

    Cons

    Workload is highly volatile based on the number of tee times, tournaments, events, etc. Individuals must be able to adjust to challenges easily.

    Advice to Management

    Continue to consult those below you, as they can often shine the best light on how well services are received by patrons and members.

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  5. say what u mean and mean what u say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook
    Former Employee - Line Cook

    I worked at Troon Golf full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    learned new skills, good hours, good co workers

    Cons

    management just tell you what u want to hear in hopes that you wont question further.treats us like we are stupid.lies about compensation.only does whats good for them and not the employees.

    Advice to Management

    always talking about having a good attitude at work..well if you keep promises you make then maybe people would be happier .how is someone going to be happy at work when your constantly being lied to and made to look like we are incompetent

  6. If you have a family and are not willing to move all over the US. There is no advancement!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Professional in Chandler, AZ
    Current Employee - Assistant Professional in Chandler, AZ

    I have been working at Troon Golf full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free Golf, Great People To Work With

    Cons

    Low Pay Low Pay Low Pay!!

    Advice to Management

    Hire on quilties not on friendships

  7. ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Troon Golf full-time

    Pros

    largest golf management company in the world

    Cons

    Some Managers don't have a great know how

  8. Better than board owned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Director in Clarksville, TN
    Former Employee - Catering Director in Clarksville, TN

    I worked at Troon Golf full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Much better benefits with a corportation than with a privately held/operated country club, Positive energy and support.

    Cons

    I did not experience any Cons

    Advice to Management

    Keep it up!

  9. Helpful (1)

    A great and supportive coporate structure!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Phoenix, AZ
    Current Employee - Executive Chef in Phoenix, AZ

    I have been working at Troon Golf full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Very supportive higher ups, great corporate support system (VP's, etc...)
    - Good work/life balance
    - Free golf
    - Staff that care

    Cons

    - Pay isn't the highest, but expected because of a good work/life balance
    - Management/Ownership of Club sometimes feels the needs to cut corners to save on productivity and quality
    - Not coporate management, but individual club management often placates corporate management in an effort to look like they are doing something, when in reality they are awful
    - Not a stong sense of promotion within. Hard to move up the ladder, especially if you are doing well at a specific property

    Advice to Management

    Please take a closer look at club operations. Management is often shifty and pulls the blanket over your eyes.

  10. Helpful (1)

    Moving On....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Golf Professional in Scottsdale, AZ
    Current Employee - Assistant Golf Professional in Scottsdale, AZ

    I have been working at Troon Golf full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work if you are in it for the golf. Casual atmosphere, friendly associates. Extremely flexible with scheduling and vacation time.

    Cons

    No raises for mid-level employees... Bonuses that were owed paid months after earning. Unappreciative of many loyal associates. Vertically organized, Micromanaged

    Advice to Management

    If the facility is successful, compensate associates accordingly. Schedule meetings and truly listen to employee feedback.

  11. Helpful (1)

    As a high school student, it was probably one of the best jobs in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Operations in Greenville, DE
    Former Employee - Outside Operations in Greenville, DE

    I worked at Troon Golf part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Most of the work takes place outside--better than sitting at a desk all day in my opinion.
    -Course is a beauty... great overall atmosphere
    -Members aren't the uppity types
    -If you're making tips, it pays well. Members are all wealthy and tip generously, which is interesting because the course has a policy that they don't have to tip. They definitely take good care of you there.
    -If you like golf, you get a big employee discount on merch from the golf shop, and you can order whatever you want at wholesale prices (or WS + 10%)--which means clothes are very cheap.
    -Also, you get the chance to play golf there every once in a while as long as you call ahead to make sure it isn't busy. (Be careful not to abuse this though)
    -Restaurant makes an employee lunch every day-- everybody always looks forward to Fieldstone burger day. On weekends you might get an order of chicken tenders if you're lucky.

    Cons

    -Communication is difficult at times just by the nature of the job--- there are a ton of people involved in operations management.
    -There's this thing called "the pit" on the side of the driving range. Basically its a steep hill of really tall grass where hundreds of golf balls collect every day... its our job, once a week, to go in there and hand-pick each ball out of there individually. It is easily the worst part of the job, as usually only 1 or 2 people are assigned to the task of pulling out 2-3 trash barrels of balls out of there in a 2-3 hour period.
    -There's a tendency for the pros to micromanage a little too much. The course is pretty elite, so they try to make sure every little detail is perfect. Completely understandable, but at times it can get annoying.
    -Every once in a while, and in all honesty it doesn't happen often, you'll come across a member that is either really rude or snarky.
    -This is probably the most important thing to know going into the job: You are not going to make tips for the first year that you work there. Don't expect it, and don't begrudge other employees for making more tips than you--that's how most of the problems start, and has led to more than a few people being asked to leave. If you work hard, have a good attitude, and are very respectful and attentive to what members need, then you'll get there. Be patient

    Advice to Management

    Between the Head Pro, 2 Asst Pros, PGA Apprentice, and Pro Shop workers, it seemed like the organization structure felt really tall and difficult to manage at times. I didn't feel like I had 1 boss. The #1 problem is always communication because 1) The weekly schedule changes every week (so it takes extra effort to figure out who needs to know what)... 2) there are so many people that need to be on the same page. I'd tell management to experiment with different organization styles like cross-functional teams/unity of certain pros with workers--so everyone knows who they answer to.

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