Tropical Smoothie Cafe

  www.tropicalsmoothie.com
  www.tropicalsmoothie.com

Tropical Smoothie Cafe Reviews

Updated October 19, 2014
Updated October 19, 2014
69 Reviews
2.7
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Eric Jenrich
22 Ratings

Review Highlights

Pros
  • easy work, managers are understanding, lots of responsibility (in 5 reviews)

  • A decent discount on food/smoothies while working (in 3 reviews)


Cons
  • The managers are so relaxed that nothing gets done, minimum wage (in 14 reviews)

  • No room for advancement because no raises if you move up (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Shift Leader

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe part-time

    Pros

    You get free food if you are shift leader or 50% if you just a normal worker. Owners of store are really nice. Job is fun if you work with good people

    Cons

    Pretty slow during winter time. Bad at training new employees

    Advice to ManagementAdvice

    Train employees

    Recommends
    No opinion of CEO
  2.  

    Nice atmosphere, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Virginia Beach, VA
    Former Employee - Crew Member in Virginia Beach, VA

    I worked at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    Learning and making somewhat healthy food

    Cons

    Management was horrible. I never met the manager after being hired, and because of that, I was never taken out of training or put on schedule.

    Advice to ManagementAdvice

    Better management and care for employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Each franchise location is different - This review is for Clarkston, MI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Clarkston, MI
    Former Employee - Team Member in Clarkston, MI

    I worked at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    Fairly flexible, opportunities for promotion. Great food! The job itself is fun!

    Cons

    Local franchise owner is rude and disrespectful to all employees. Treats teenagers with contempt. Told us we would get free smoothies fairly often, but we almost NEVER got them. In fact, we were told off for just getting a sample taste so that we'd know what they tasted like. Has cameras all over the store and watches us from home while we work. Doesn't trust anyone.

    Advice to ManagementAdvice

    Treat others as you'd have them treat you. Realize that teenagers are new to the work world and be a mentor to us.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Easy Work, Terrible Pay, Terrible management

    Current Employee - Crew
    Current Employee - Crew

    I have been working at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    Working with all friends was a bonus, and the work load was really easy, but other than that it was terrible

    Cons

    Management was awful, the pay was terrible, there was obvious favoritism and no one was ever content working there. The company itself was fine, but our owner was not.

    Advice to ManagementAdvice

    Treat your employees better

    Doesn't Recommend
  6.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    Tropical Smoothie is a cool place and most of the time you'll find people you connect well with.
    The pay is reasonable
    It's a fun job.

    Cons

    The job can be stressful when it gets busy.
    The managers sometimes don't have a clue what they're doing.

    Advice to ManagementAdvice

    During training, make sure you actually train. I had a 'trainer' who never taught me the food items so when it came to my test- I failed because I was never taught. But when I would ask, she would say "No, it's okay, I got it." and i would have no choice but to go do something else. She had favorites and would make it known. She only taught those that she 'liked' and those of us that weren't on that list, she didn't care about.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Tropical Smoothie Cafe has a laid back environment and the work is easy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Back-of-house Prep
    Former Employee - Cashier/Back-of-house Prep

    I worked at Tropical Smoothie Cafe part-time

    Pros

    Employees are nice.
    Everyone I worked with all attended the same university, so management tries to build a tight-knit team.
    Work load was light and easy.

    Cons

    Pay was barely minimum wage.
    Drastic inconsistencies in hours.

    Advice to ManagementAdvice

    Spread hours out more evenly between employees so that no one is burdened with over 40 hours a week but also not inconvenienced with less than 5 hours. This type of drastic inconsistencies in scheduling should be avoided.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    great smoothies and food. work environment though...?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader At Tropical Smoothie Cafe in Mobile, AL
    Current Employee - Shift Leader At Tropical Smoothie Cafe in Mobile, AL

    I have been working at Tropical Smoothie Cafe full-time (more than an year)

    Pros

    personal growth, i learned better customer service and unparalleled hospitality.

    Cons

    the working environment starting out was great...then there was a change in management and the care of customers and the franchise overall just went straight downhill and i believe it will continue to go downhill. when we had our old manager, everybody was happy, customers and employees. we never had anybody that didn't want to actually work and do their job. now we have people that don't care about their job and are rude to customers and just stand around and basically do nothing most of the time. i'm already in the process of finding a new job simply because the work environment has gone downhill

    Advice to ManagementAdvice

    actually interview those you hire and get to know them. don't just hire everyone that puts in an application just because we're needy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    Awesome Manager. Great company. Nice coworkers.

    Cons

    Slow personal growth. Slow promotion.

    Recommends
    Approves of CEO
  10.  

    �� Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Stamford, CT
    Current Employee - Crew Member in Stamford, CT

    I have been working at Tropical Smoothie Cafe part-time (less than an year)

    Pros

    If you work here you get unlimited smoothies while on shift, a 50% discount on food while on shift but 20% on food and drinks when off.

    Cons

    Minimum wage
    Barely any hours
    Favoritism towards certain people for more hours
    Once worked 4 a week

    Advice to ManagementAdvice

    You should actually be considerate to the workers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Probably the biggest joke I've ever seen.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe part-time

    Pros

    The managers are relaxed, the discounts (on the job and off)

    Cons

    The managers are so relaxed that nothing gets done, minimum wage

    Advice to ManagementAdvice

    You need to really look into who you let own one of your franchises. These people are self-serving hypocrites.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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