Tropical Smoothie Cafe Reviews

Updated June 17, 2015
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102 Employee Reviews

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  1. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    -Good team, helpful, easy once you get the hang of things

    Cons

    -Extremely fast paced, gets stressful,


  2. Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tropical Smoothie Cafe part-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nice coworkers, easy to do, competitive workplace, good values. Fun place to work and the discount is nice. Had a lot of fun working there.

    Cons

    Pay is not that great. Minimum wage. Had to practically beg for more hours. Yet we were constantly understaffed. Weekends were crazy and very unorganized.

    Advice to Management

    Corporate needs to be more involved with stores. After opening they kind of disappeared and we never saw them again.


  3. Eehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor, Trainer in Phoenix, AZ
    Former Employee - Shift Supervisor, Trainer in Phoenix, AZ

    I worked at Tropical Smoothie Cafe (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Tropical smoothie was a great work environment, with various opportunities to show leadership skills. Not to metion the awesome soothies. I worked here for a couple of years.

    Cons

    At my particular location the management was extremely poor, thus carrying to its employees. Despite the fantastic chain tropical smoothie is in AZ I felt as if the owner could care less about their employees. This put so much stress on my team, it was ridiculous. other employees would work crazy hour shifts with absolutely no break at all. After change in management, (when the declined satisfaction began), I noticed more and more complaints from customers.

    Advice to Management

    Find the errors at the top of the chain-the rest will follow. Are your employees getting the breaks they need? Are you taking care of YOUR job? Assuring you place the orders, have delegated appropriate tasks to the ASM or shift leads, and ensure your employees are satisfied?


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  5. Flexible, not able to move up, not enough compensation for the work done, changes management frequently

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe part-time

    Pros

    schedule flexabilty, good team, discount

    Cons

    No way of moving up if you are in schoool


  6. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible scheduling. good work environment.

    Cons

    no advancement. low pay. sometimes have to stay later than schedule.


  7. Good for a first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tropical Smoothie Cafe

    Pros

    management hires friendly crew members

    Cons

    studying for tests is required when on the job practice would be better


  8. I worked here for a year and was a great experience. Met great people and loved working here as a high schooler.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tulsa, OK
    Former Employee - Cashier in Tulsa, OK

    I worked at Tropical Smoothie Cafe part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to learn a lot about smoothies and how to treat guests with respect.

    Cons

    Not many, but I did not like working nights as much because it was slower and overstaffed. New promotions were a lot to prep.

    Advice to Management

    Continue treated staff with respect. Maybe go easy on the promotions.


  9. Crew Member

    • Comp & Benefits
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Tropical Smoothie Cafe part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Most employees are laid back, customers usually nice, free shirt

    Cons

    Hired way too many people, would work about 4 hours a week or work 2 days a week unless you were a favorite, you would not be on the schedule for weeks, do most of the work on your own, get barely any time to learn how to make food or smoothies, no benefits

    Advice to Management

    Be careful who you let own a franchise.


  10. My experience was positive for the most part. It was a fun environment to work in and shifts always went by fast.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Associate in South Portland, ME
    Current Employee - General Associate in South Portland, ME

    I have been working at Tropical Smoothie Cafe

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast-paced work, great coworkers, promotion opportunities, management was very nice, the owner was always around and easy to get a hold of.

    Cons

    Pay was too low, there was a lot of drama/gossip in the workplace, they would keep you on the same station for too many shifts in a row, it was really hard to get time off/hours could've been a little more flexible, hours got cut a lot in the winter

    Advice to Management

    Make sure that every single employee is sufficiently trained on each station so that workers can rotate properly. I really liked to work on all the stations and I got pretty good at them all, but I'd be stuck on the food station for 2 straight weeks because other people weren't as good at it. Workers who weren't as skilled were always just put on register or drive thru, instead of just training them better on smoothies/food. It wasn't fair to the other employees who also liked working those stations. Everyone should be equally rotating between every station. I loved working on food but by the time I left TSC I was so sick of it.


  11. Fun, energetic atmosphere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Tropical Smoothie Cafe full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Hours are flexible, atmosphere is fun-casual, food is actually delicious

    Cons

    Employees are underpaid at all levels, cashier through management.

    Advice to Management

    If you want a solid team with a lower turnover rate, just pay a little more and get the right people in there to start with.



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