TruGreen Reviews

Updated July 2, 2015
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2.8
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Recommend to a friend
Approve of CEO
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David Alexander
74 Ratings

Pros
  • Good pay with bonuses for hitting targets (in 14 reviews)

  • Base pay was not bad with a commission structure (in 13 reviews)

Cons
  • long hours selling door to door (in 31 reviews)

  • It's stressful going door-to-door (in 14 reviews)

More Pros and Cons

376 Employee Reviews

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  1. Helpful (1)

    Lawn Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Rewarding to a hard worker, especially with bonuses. Plenty of exercise!

    Cons

    There seems to be a big disconnect between the sales reps, the specialists, and the offices/ corporate.

    Advice to Management

    Stop worrying about the numbers so much! Focus on customer satisfaction and word of mouth, not production rates, etc.


  2. Service manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Nashville, TN
    Current Employee - Service Manager in Nashville, TN

    I have been working at TruGreen full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great group of co workers. I get to do what I love. Pay incentives for techs is great.

    Cons

    The pay is unacceptable for the amount of hours worked. Lawn specialists make More than members of the management team. Upper management is Moore focused on meeting numbers than taking care of customers. Way to much responsibility for the pay. Goals are often unattainable. Just as youre about to reach the carrot they move it. Give a higher base salary.

    Advice to Management

    Put a supporting cast in place to help service managers service customers and techs.


  3. Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TruGreen full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great boss. Great employees. Great team. Loved my time here. Still in contact with a lot of the people to this day.

    Cons

    really I have no cons. The only thing I can think people could complain about would be the hours. you do have to work late.


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  5. Helpful (1)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at TruGreen (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Salary, bonus structure and family atmosphere

    Cons

    Work life balance is not there, little support from higher management, to high of expectations

    Advice to Management

    Focus on work life balance for employees. Stop managing with an iron fist and with threats. Give more positives to employees vs focusing on everything bad


  6. Two jobs at once

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen

    Pros

    pay, benefits, work with little supervision

    Cons

    Poor management, forced to make sales when it's not a sales position


  7. Good company... Bad pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent management, great company benefits, good work environment.

    Cons

    The pay is not there unless you want to work there for over 3 years.

    Advice to Management

    Raise base salary of customer service representatives and improve transparency between corporate and satellite branches


  8. Work Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Sales Representative
    Current Employee - Residential Sales Representative

    I have been working at TruGreen full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This may not be true for all branches but every person in the sales room is dedicated to supporting each other through thick and thin. This applies both to work and out of work situations. Weekly Pay. Base + Commission on an acceptable scale. Good benefits, vacation, and optional voluntary layoff with a guaranteed rehire date which does not affect vacation or benefits.

    Cons

    Can be extremely stressful when behind on targets. Stress of the sales manager translates to the stress in the sales room. Difficult but not impossible to meet special customer requests. Carrot and stick mentality to some goals

    Advice to Management

    It is paramount to express the position of the sales team when behind without diminishing the rooms mentality. Focus more on building each individuals strong points to make them more effective in addition to highlighting areas of opportunity.


  9. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TruGreen full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekly pay. Nice enviroment. Friendly co-workers. Not on your feet hardly at all. Weekly performance review.

    Cons

    Ancient system. Short grace period inbetween calls. Lay off during winter years.

    Advice to Management

    Give employees a little bit longer in between calls to type everything down. GET A BETTER MORE UPDATED SYSTEM!! IT IS 2015!


  10. Everybody

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Diverse work responsibilities. Group of people I work with are awesome.

    Cons

    I'm not in sales but do think they push too hard.

    Advice to Management

    For my position, no phones. Hire the amount of reps you need to answer calls so we can focus on manager line and other duties.


  11. Sales representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen full-time

    Pros

    Great commission and promotion opportunities

    Cons

    Working a lot of 6-day weeks

    Advice to Management

    A happy wife = a happy life



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